Customer Service Sales

Charles Reed

**** **** ******, **** ***** / 216-***-**** /************@*****.***

PROFESSIONAL PROFILE:

Innovator and leader with managerial experience and the ability to train others; seeking a position in

the Information Technology Field that will utilize both my customer service and technical skills.

EDUCATION:

REMINGTON COLLEGE, Cleveland, Ohio

AAS Computer and Network Administration

RELEVANT SKILLS:

Windows XP, Vista, Windows 7 Microsoft Access Hardware/Software Knowledge

Microsoft Office SQL Microsoft Exchange

Home Networking Linux/Unix LAN/WAN Networking

Security Administration Routers and Switches Client Support and

Troubleshooting

EMPLOYMENT:

BEST BUY Parma, Ohio 2012 - Present Sales

Support

• Unload Trucks

• Stock Shelves

• Assemble Store End Caps

• Light Cleaning

ZAK BOX INC. Parma, Ohio 1993 - 2009

General Labor

• Cut Wood

• Assemble Wood into Shipping Crates

• Forklift

• Load/Unload Trucks

CIRCUIT CITY Brooklyn, Ohio 2006 - 2007

Product Flow

• Unload Trucks

• Stocking Shelves

• Merchandise Management

• Light Cleaning

ARROW Brooklyn, Ohio 1999 - 2001

General Labor

• Order Processing

• Shipping Preparation

• Forklift

• Electric Pallet Jack

REFERENCES AVAILABLE UPON REQUEST

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