Project Manager Customer Service

J. B. Brown

*** ***** **** ***** 314-***-****

Eureka, MO 63025 **.*****@*******.***

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DIRECTOR, IT . PROJECT MANAGER . SENIOR ENTERPRISE ARCHITECT

Expert in: Human Capital Management ? Project Estimation and Management

? Technical Leadership

Consummate executive, project manager, and technical lead with an

entrepreneurial mentality. Recognized for successful project completion by

Monsanto Corporation and Boeing Corporation. Demonstrates the ability to

lead diverse teams of professionals to new levels of success in a variety

of highly competitive industries, cutting-edge markets, and fast-paced

environments. Strong technical and business qualifications with an

impressive track record of more than 15 years of hands-on experience in

strategic planning, business unit development, project and product

management, and system engineering strategies. Proven ability to

successfully analyze an organization's critical business requirements,

identify deficiencies and potential opportunities, and develop innovative

and cost-effective solutions for enhancing competitiveness, increasing

revenues, and improving customer service offerings.

Professional Strengths:

Strategic Planning Organizational Change

Technical Training &

Entrepreneurial Leadership Infrastructure Development

Development

Large Scale Change Management Consultancy Development Revenue

Enhancement

Business Process Reengineering Strategic Partnerships

Quality Management

Methodology Development Emerging and Advanced Technologies

Software Development Life Cycle

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Education

Bachelor of Science - Business Management, Central Methodist University

Eastern Illinois University - Lumpkin College of Business

Certified Oracle Education, 136 Hours

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Benchmarks & Milestones

Entrepreneurship / Practice Building

. Designed, managed, and implemented the infrastructure network and

database systems for a startup company using knowledge gained from

previous positions. Specialized in the needs analysis of the company

and matched resources skills for full effectiveness during

implementation.

. Established operational, enterprise-wide solutions for Anheuser Busch,

Boeing, and Monsanto related to Change Data Management and Quality

Control.

. Led significant portions, implemented, and supported the Boeing

Corporation Enterprise-wide Manufacturing System conversion from over

100 independent systems to HMS Software Product.

Cultural & Organizational Change

. Led the startup company IT department through rapid growth and

transition while completing projects vital to the company's success.

Managed 200% IT department expansion during 6 months of critical

deployments.

. Key principle in executive leadership determining company operational

goals and Information Technology needs to support those efforts.

. Managed multi-cultural teams, cross-functional teams at Anheuser Busch

and Monsanto Corporation.

Professional Experience

Newspaper Data Exchange

2012

Director, Information Technology

. Designed, managed, and implemented infrastructure network and database

systems.

. Motivated, managed and led the Information Technology team, up to 8

FTE's.

. Member of the Executive Management Team determining resource needs and

budgetary allowance.

Monsanto

2008-2012

Lead Application DBA, Data Architect

. Received the Monsanto "Above and Beyond" award, awarded to one IT Team

per year.

. Managed and implemented many time and cost saving data conversion and

import projects.

Charter Communications

2008

Enterprise Data Architect

. Implemented enterprise-wide data and process policy, and managed the

ERP data process team.

. Managed a group of 10+ IT consultants, including project deliverables

and milestones.

Anheuser Busch

2006-2008

Enterprise Data Architect

. Managed change management for Human Resource, Finance, and Internal

Systems Departments.

. Successfully led the conversion of a legacy system for Human Resource

department. Cost savings and productivity improvements were realized.

Boeing Corporation

2001-2006

Project Manager, Lead Implementation Engineer

. Led both Design and Requirements meetings that provided the successful

completion of the enterprise wide conversion of 100+ legacy systems to

HMS Software.

. Maintained strong relationships between client and vendor throughout a

complex and time sensitive project.

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