Customer Service Representative
Resume:
Aisha Norman
Houston, Texas 77032
***********@*****.***
Skills
Professionally handle over 100 calls daily Dispatching
Type 40 wmp Collecting Money
10 + Years Customer Service Communicating with Children
Clerical Promoting Product and Services
Negotiating Scanning Packages
Skip Tracer Pallet Jack
Communication Skills Stripping and Waxing Floors
Organized filing system Commercial Janitorial
Mulit-task Food Server
Scanned documents and coded on computer accurately
Microsoft Office, Internet, E-mail, Word, Power Point
Work Experience
Sterling Janitorial Service
Janitor 1/12 – 7/12
Make ready for commercial job sites, transported workers to sites in 18 passenger van, used various
Chemicals help load and unload van, stripped and waxed floors
Synergetic Communication, Houston, Texas
Account Representative 3/09 – 11/11
Professionally handled over 100 calls daily, Customer Service, Negotiated, Problem Solver, used various skip tracing tools on internet, obtained a monthly financial goal
Redline Recovery Service, Houston, Texas
Account Representative 12/06 – 3/09
Professional handled over 100 calls daily, Customer Service, Negotiated, Problem Solver, used various skip tracing tools on internet, obtained a monthly financial goal
GC Services, Houston, Texas
Account/ Customer Service Representative 2/00 – 7/05
Professional handled over 100 calls daily, Customer Service, assisted customer on past due accounts, negotiated,problem solving,used various skip tracing tools
Ikon Office Solutions, Houston, Texas
Legal Coder 7/98 – 11/00
Determined different type of documents, scanned and coded them on computer properly
Education
Lone Star College, Houston, Texas 8/10 – 1/12
National Center for Construction Education and Research Certification (NCCER)
TWIC Card 8/2017
Lead Abatement Worker 9/2014
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