Courtney l Spears
rockville, MD 20850
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SUMMARY
Motivational leader with fantastic interpersonal skills who is proficient
in the development, mentoring and empowerment of successful and productive
teams.Ability to quickly shift focus between various tasks and projects.
Adapt all aspects of project lifecycle, including initiation and planning;
change, risk, and issue management. Able to successfully build strong
working relationships with coworkers. Able to work work in any team
environment. Strong verbal and written communication skills. Strong
interpersonal skills, including the ability to make effective presentations
and communicate technical concepts to non-technical clients.
Strong project management skills, including the ability to prioritize work
and meet deadlines.
TECHNICAL EXPERIENCE
Internet & Research Live Meeting
Chatalyst Waterfall
Gap Analysis Nexus
SharePoint Portfolio Tracker
Lotus Notes Quality Center
Oracle Windows 7
Microsoft Project Microsoft Office
PROFESSIONAL EXPERIENCE
Bank of America, Charlotte, North Carolina 2011-2012
Project Manager, eCommerce
Managed projects on the Bank of America eComm Online Banking platforms.
Managed forecast and estimates for resources assigned to the projects.
Facilitated requirements design sessions with business and technology
teams.
Coordinated project based resources and manage resources in a matrix
environment.
Developed work breakdown structure and project plans.
Tracked and reported status of project to executive management on a weekly
basis.
Acted as intermediary between business users and technology staff.
Managed team's portfolio performance management for executive
dashboard/reporting.
Provided deliverables such as project status, financial status, vendor
status, milestones status, prepare and provide project schedule, cost and
technical reports, project plans, gather requirement and report risks,
issues, changes and dependencies within projects.
YMCA of Greater New York, New York, New York 2006-2011
Project Manager, Government Contracts
Determined high-level project plan and milestones to facilitate project
time and budget estimates for
ultimate project approval.
. Managed, supervised, and developed overall program and
administrative operations, which included a working relationship with
State of New York
Created a broad range of activities and varied programs that meet quality
standards set forth by the YMCA Greater of New York.
Developed, planned and rewarded renewal for proposal for $450,000
government contracts.
Created and maintained a high quality service portfolio that met the needs
of the community.
Managed client relationship scope of work, resources and customer issues
during the course of the implementation.
Maintained project financials including resources forecast government
budget of $650,000.
Developed project communication and risk management plan.
Provided Executives and all stakeholders with weekly reports and statuses.
SCO Brooklyn, New York
2005-2006
Project Manager, Government Contracts
Identified and tracked milestones, deliverables, risks, issues, changes
and dependencies within the s tracking requirements and producing project
plans.
Provided presentations to government mid-level and senior management.
Provided, project schedule, cost, technical reports, project plans, gather
requirements, report risks, issues, changes and dependencies within
projects.
Developed project communication and risk management plan.
Determined high-level project plan and milestones to facilitate project
time and budget estimates for ultimate project approval.
Stratford University, Falls Church, VA
2003-2004
Admissions Recruiter
Recruited and enrolled prospective students into program of study requiring
extensive travel to high
schools.
Created marketing materials promoting Stratford's programs and culinary
demonstrations.
Interviewed and informational presentations to prospective students, high
schools, and community colleges.
. Assisted in completing student's application process such as
transcripts, test scores,
recommendation letters financial aid packet.
Averett University, Vienna, VA
2002- 2003
Program Representative
Assisted in all admissions special events such as: open house, career fair,
orientations.
Developed and implement recruitment plans and marketing materials such as
review, screen and interview
applicants.
Performed inbound and outbound calls, ingoing and outgoing mail, organizing
data, creation and
maintenance of office files, and managing the publication
process of working papers
Prudential Relocation, Washington, DC
2000-2002
Grants/ Marketing Coordinator
Created and assembled technical proposals and government contracts.
Compiled information to insert into government contracts.
Prepared presentations for prospective clients.
Louisiana Health Science Center, New Orleans, Louisiana 1995-2000
Marketing Associate
Developed, managed, and implemented promotional events
Created fundraising activities.
Coordinated and distributed press release kits.
Implemented strategies and tactics to achieve goals and objectives while
continually planning campaign activities.
WGNO ABC 26 of New Orleans, New Orleans, Louisiana
1998-2000
Communications Associate
Researched and wrote media statements, press releases and articles. Edited
local stories.
Worked effectively with a wide range of people, both internally and
externally.
Assisted the news department in preparing teleprompter scripts prior to all
newscasts.
Prepared media kit consisting of fact questions, frequently asked
questions.
EDUCATION
New York Institute of Technology, New York, New York
June 2006
MA. Communications and Business Administration
Dillard University, New Orleans, Louisiana
May 2000
B.A Communications and Business Administration