Sales High School

Location:

Posted:

January 15, 2013

Michelle A. Tasama

Hackensack, New Jersey 07601

Cell: [201] 580.8230

Email: ********@*****.***

Qualification:

. Bilingual English/Spanish with the ability to translate

. Work Well without supervision

. Ability to prioritize and remain focused on the essence of an

issue

. Excellent with customer support services

. Skilled at learning new concepts quickly while working under

pressure

Experience:

05/10-Present IKEA - Paramus, New Jersey

Resolutions Representative [After Sales]

. Answering the incoming High volume of phone calls

. Resolve customer complaints whether it be with deliveries or

actual complaints

. Assist Home del, Returns and Cash lanes

08/09-01/10 Parfum De Fleur - Paramus, New Jersey

Sales Associate/Team Leader

. Ensure customers receive an outstanding service

. Assist in completion of any inventory or price changes

. Awareness of change in budget

08/08-05/09 Miami Carol City Sr. High - Miami, Florida

Receptionist Assistant

. Directing Visitors inquiries

. Mail sorting

. Answering the incoming High volume of phone calls at the front

desk switchboard

. Assisting school secretaries with various responsibilities

Education:

2005-2009 Miami Carol City Sr. High School Graduate

2009-Present Bergen Community College