Customer Service High School

Rosa I. Prado

**** **** ****** ********* **********, 92503

Home 951-***-****

**************@*****.***

OBJECTIVE

I am looking to obtain a challenging position where I can prove my hardworking ability

and knowledge while contributing to the growth and profitability of the company while

continuing my personal development.

SKILLS

Ability to operate general office equipment such as copier and a fax machine and

answering phones. I have bilingual skills proficient in English and Spanish. I am

experienced in working at a fast paced work environment im a hard worker and work

well as a team or independently managing multiple responsibilities. I have excellent

communication skills and patience listening to provide the highest quality of production

work met for my employer. I have the ability to stand prolonged periods of time and I’m

comfortable with repetitive motions. I am punctual, dependable and fast learner I am

able to meet certain deadlines.

EMPLOYMENT

Department of Public Social Services Riverside, CA 06/2012- Present

Office Assistant (Volunteer)

I volunteer in the Job Resource room assisting the facilitator with various tasks such as

finding and posting job leads for individuals, helping others with inquiries about general

computer use, and I perform various clerical duties such as answering the telephone,

preparing and putting together paperwork packets, and assisting with special projects

as needed and provide excellent customer service.

Kelly Services Upland, CA 04/2011 - 02/2012

Packaging Operator

I operated machines used to process the pharmaceutical product and examine the

product to verify the quality was in good standards and removed completed product with

a manual palletizer that rotated through four different areas. I was responsible for

logging and record information everyday with specific dates and times for the production

that was made and packaged. I utilized calculators to count finished product and

ensured product orders were completed and correct. I loaded and unloaded products

from machines or conveyors, and lifted materials manually or with an electrical

warehouse device. I cleaned machines and equipment on a weekly basis.

Helpmates Lakeview, CA 03/2008 - 01/2011

Packer

I was responsible for operating a machine used to pour raw material into specific cans

or bags of protein. I assisted machine operators in charge of finished products,

inspected each product to ensure conformance to specifications and for all items to be

free of defects. I was responsible for counting finished products to verify product orders

were complete using calculators. I cleaned machines and equipment on a weekly basis.

Loaded and unload product from the conveyors and prepared items to be shipped.

Manpower Irvine, CA 06/2007 - 10/2007

Production Worker

I assisted machine operators by holding materials and supplying tools .I cleaned my

working area at the end of the shift on daily basis. I was responsible for observing the

product that was running in the conveyors and detecting malfunctions then notify the

operators. I loaded and unloaded product from the conveyors and rotated thru all the

five positions required during the ten hour shift.

EDUCATION

Norte Vista High School Riverside, CA

High School Diploma

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