Analyst Manager
Resume:
Woonsocket
RI – *****, USA
S omia Bha tt ac ha r y a
Emailid:
*****.************@*****.***
Cell: +1-401-***-****
Profile
Nine plus years of working experience as Business Analyst with six years as PeopleSoft HRMS
Business Analyst / Functional Consultant in analyzing, supporting, implementation, testing of
PeopleSoft HRMS modules and approximately three years in Learning and Knowledge
Education Department of IBM as Business Analyst structuring, organizing technical Trainings
for internal IBM Customers.
Skilled in conducting business process analysis, defining solutions, analyzing data using statistical
techniques and productivity management
Proficient in redesigning, automating and institutionalizing business processes
A team player with strong communication, analytical, logical and problem solving skills. Flexible
approach towards work and a keen eye for detail.
Skill Set
ERP : PeopleSoft HCM 8.3/8.9/9.0/9.1
Tools : People Tools 8.49 & 8.13 / Oracle 9i / Tool for Application Developers/ SQL+
Packages : MS Office
Processes : IBM Quality Management System,
Operating System : Windows XP
Education:
Master of Business Administration (Human Resource) 2004 from Indira Gandhi Open University.
Certifications:
Certified Payroll Professional from American Payroll Association in Oct ‘2010
IBM Consulting – Foundation Level Approved in March 2012
PeopleSoft 8 HCM – Oracle Implementation Champion
PeopleSoft 8 HCM International Oracle Implementation Champion
PeopleSoft Benefit Administration
Oracle Introduction PL/SQL Fundamentals
Enterprise Analysis and Making a Business Case – IBM Online Certification
1
Core Concepts of Business Analyst
Six Sigma White Belt Certification
Quality Management System
Quality Process Awareness and Competency Evaluation
Global Business Solutions (GBS)Data Security and Privacy Awareness Training
Information Technology Security and Controls
Training:
PeopleSoft HCM v8.9 Global Payroll,
PeopleSoft HCM v8.9 Security,
PeopleSoft HCM v8.9 Payroll For North America Year End Processing
PeopleSoft HCM v8.9 e Performance
IBM Quality Management System (QMS)
IBM Rational Manager for Project Team Member
Six Sigma White, Yellow, Training
Professional Experience
In Reverse Chronological Order
Nov 2012 – Til l Date, Sr . Functional Consultant – PeopleSo f t HRMS Funct ional Consul tant, Yash
Technologi es, USA .
Responsibilities:
Point of contact for HRMS team, Business Analyst & Functional Lead.
Preparing RFP/ Functional/Technical/As IS document
Creating PS Queries to extract date from PeopleSoft for HR Purpose
Interacted with client members for requirement gathering for new enhancements and developments for
Core HR, NA Payroll & Time Labor.
Environment:
Databases Oracle 10g
Software PeopleSoft HRMS 9.1, PeopleTools 8.51
2
N ovember 2006 – November 2012, PeopleSo f t Funct ional Consul tant /Bus iness Analyst and Class
Manager at IBM India Ltd ., Ind ia
P r o j e c t 1 : PeopleSoft HRMS (Human Resource Management System)
Client : CVS/pharmacy at Woonsocket, Rhode Island USA (Onsite Location)
Role : Lead Business Analyst / Functional Consultant
Duration : Feb’ 2010 to Oct’2012
Modules :
Workforce Administration,
Payroll for North America along with Retroactive Payroll and Payroll Taxes
Base Benefits,
Benefit Administration
Year End Processing for W2
CVS customized Process in PeopleSoft
Environment: PeopleSoft Enterprise HRMS 9.1, Oracle 9i
Responsibilities :
Provide functional expertise and assist in issue resolution within the SLA throughout all phases of
project life cycle
Provide production support during payroll run for approximately 20000 employees for every Bi weekly
payroll run
Subject Matter Expert in PeopleSoft North American Payroll & Benefit Administration
Coordinating and performing activities related to the Requirement gathering, Gap Fit analysis, design,
and support of application software for PeopleSoft HCM modules with payroll, as well as several other
related applications
Assist in conducting requirement analysis and developing functional design for the new modifications
requested by client in the existing system
Using a systematic approach for problem analysis and resolution as well as the resourceful evaluation
of solution alternatives and effectively working and collaborating with business users to translate
customer's requirements and issues into efficient solutions
Assist in issue resolution in a shorter turn around time throughout all phases of project life cycle
Participating in discussion / walk through of Change Request’s(CR), Functional & Technical
Specifications for approach, efficiency, and adherence Human Capital Management (HCM) standards
Assist System Analyst (offshore and onsite) to provide details on the modifications /enhancements to be
made.
Assist in the development User Acceptance Testing (UAT) and System Integration Testing (SIT) Test
cases and testing/debugging new customizations /enhancements / patches added to the in the system.
Provide functional solutions to upcoming issues.
Assist in documentation of Business requirement, functional requirement, Test plans and maintaining
them and resolutions of the tickets / enhancements / change request / modification.
Assist in creation of test plans and conditions for functional processes, on line modifications, interfaces,
reports, batch processes and conversion, for system integration, parallel and user acceptance testing.
3
Review all Payroll Processes and provide support acceptance
Assist in streamlining the HR (Human Resource) processes like Benefits, Payroll and integrating them
with the delivered PeopleSoft Functionality
Planning, execution and implementation of Tax Updates released by PeopleSoft
Planning, execution and implementation of Year End Activities released by PeopleSoft
Basic Knowledge of Application Designer, SQR, PS Query, Toad, Control M
Project 2 : PeopleSoft HRMS (Human Resource Management System)
Client : Canadian Tire Corporation
Role : PeopleSoft Functional Consultant / Business Analyst
Duration : Nov’2008 – Jan’2010
Modules :
Workforce Administration
Payroll for North America
Base Benefits
Time & Labor
Security
Canadian Tire Customized PeopleSoft Modules
Environment: PeopleSoft Enterprise HCM 9.0, Oracle 9i
Responsibilities:
Working as a Business Analyst in liaison with the client ensuring high quality deliverables and continual
process improvement
Running payroll process to do before and after testing for Tax Update in Payroll for North America.
Fulfilled Business and Process Requirement for clients in liaison with PeopleSoft Technical Consultant
Coordinating and performing activities related to the Requirement gathering, Gap Fit analysis, design,
and support of application software for PeopleSoft HRMS modules with payroll, as well as several
other related applications
Analyzing the Business Process of Workforce Administration, Payroll for North America, Base Benefits,
Time and Labor and the interlink/workflow between these modules
Resolving Functional Tickets/issues in Payroll for North America, Base Benefits, Workforce
Administration, Security and Time & Labor and customization of Canadian Tire .
Enhancement, Modification Analysis and Estimation done developed in coordination with technical
experts on various areas of Workforce Administration, Base Benefits and Payroll for North America,
Reports and Time & Labor for the Service Request provided by the client for enhancement.
Reporting PeopleSoft issues with Oracle to resolve them.
Basic Knowledge of Application Designer, SQR, PS Query
4
Project 3 : PeopleSoft HRMS (Human Resource Management System)
Client : United Nations High Commissioner for Refugees (UNHCR) at Geneva Switzerland (Onsite)
Role : PeopleSoft Functional Consultant / Business Analyst
Duration : October 15th’08 – November 12th 2008
Modules :
Workforce Administration
UNHCR Customized Gender Score Card Bolt on Module
Environment: PeopleSoft Enterprise HRMS 8.9, Oracle 9i
Responsibilities:
Worked as Business Analyst to develop the Functional Specification for the Gender Scorecard Project.
This includes a work on gathering data for various parameters from UNHCR’s PeopleSoft System to
develop a web based page on UNHCR’s intranet, which will give reports, charts and tables on gender
equity of all UNHCR’s employees for analysis and reporting.
Coordinating and performing activities related to the Requirement gathering, Gap Fit analysis, design,
and support of application software for PeopleSoft HCM modules with Workforce Administration, as
well as several other related applications
: PeopleSoft HCM (Human Capital Management),
Project 4
Client : United Nations High Commissioner for Refugees (UNHCR) at Geneva, Switzerland
Role : PeopleSoft Functional Consultant / Business Analyst
Duration : June 9th ’08 – October 15th ‘08
Modules :
Workforce Administration,
Base Benefits
Security
UNHCR Customized PeopleSoft Bolt On module for Medical Insurance Plan (MIP)
Environment : PeopleSoft Enterprise HRMS 8.9, Oracle 9i
Responsibilities:
Worked as Business Analyst to develop the Functional Specification for the Medical Insurance Plan as
a bolt on module, using functionality of existing PeopleSoft 8.9 Base Benefit Module.
Conducting the Fit Gap Analysis for the MIP Project
Project 5 : PeopleSoft HRMS (Human Resource Management System)
Client : Dana Corporation
5
Role : PeopleSoft Functional Consultant / Business Analyst
Duration : June 25th ’07 – June 6th 2008
Modules :
Workforce Administration,
Payroll for North America,
Benefit Administration
Base Benefits,
Security
Dana Customized PeopleSoft Modules
Environment: PeopleSoft Enterprise HRMS 8.3, Oracle 9i
Responsibilities:
Worked as a Business Analyst
Fulfilled Business Requirement for clients in liaison with PeopleSoft Technical Consultant
Working with PeopleSoft Application Designer 8.19 for better understanding of Functional Workflow
Functional and Process Consulting for support, testing and enhancement of Business Process for Payroll for North
America, Base Benefits, Benefit Administration, Workforce Administration, Security, Customized Dana Payroll,
Customized Dana Base Benefits, Customized Dana Workforce Administration, Customized Dana Reports
and the interlink between these modules
Solving Functional Tickets in Benefit, Payroll for North America, Benefit Administration, Base Benefits, Workforce
Administration
Project 6 : PeopleSoft HRMS (Human Resource Management System)
Client : Development Bank of Singapore
Role : PeopleSoft Functional Consultant/ Business Analyst
Duration : Feb 14th ’07 – June 10th ‘07
Modules :
Workflow Administration
Workforce Development
DBS Customized Payroll
e Performance
Benefit Administration
Employee Self Service
Manager Self Service
Environment: PeopleSoft Enterprise HRMS 8.9
Responsibilities:
Worked as a Business Analyst
Fulfilled Business Requirement for clients in liaison with PeopleSoft Technical Consultant
6
Worked with PeopleSoft Application Designer 8.47 for better understanding of Functional Workflow
Functional and Process Consulting for support, testing and enhancement of Business Process for Workflow
Administration, Workforce Development, DBS Customized payroll, e Performance, Benefit Administration,
Employee Self Service Manager Self Service
Solving Functional Tickets in Benefit, Payroll for North America, Benefit Administration, Base Benefits Workforce
Administration
Project 7 : PeopleSoft HRMS (Human Resource Management System)
Client : Dana Corporation
Role : PeopleSoft Functional Consultant/ Business Analyst
Duration : Nov 06, 2006 – Feb 13, 2007
Modules :
Workforce Administration
Payroll for North America
Base Benefits
Security
Dana Customized PeopleSoft Module
Environment: PeopleSoft Enterprise HRMS 8.3, Oracle 9i
Responsibilities:
Worked as a Business Analyst
Fulfilled Business Requirement for clients in liaison with PeopleSoft Technical Consultant
Working with PeopleSoft Application Designer 8.19 for better understanding of Functional Workflow
Functional and Process Consulting for support, testing and enhancement of Business Process for Payroll for North
America, Base Benefits, Benefit Administration, Workforce Administration, Security, Customized Dana Payroll,
Customized Dana Base Benefits, Customized Dana Workforce Administration, Customized Dana Reports
and the interlink between these modules
Solving Functional Tickets in Benefit, Payroll for North America, Benefit Administration, Base Benefits, Workforce
Administration
September 2003 to October 2006 Class Manager / Business Analyst with Learning and Knowledge Department at IBM India
Pvt.Ltd.
Achievements:
Received appreciation for the development of Functional Specification for Medical Insurance Plan and Gender Scorecard from
UNHCR.
Awards:
7
Received 2 Bravo Awards in IBM (photocopies enclosed) while working with Learning & Knowledge –Education
Department.
Received Bravo Award in Canadian Tire Corporation as a Business Analyst (Yet to receive the Certificate)
Canadian Tire Corporation has been nominated as the ‘Best Project Of the Year’ Award in the Distribution Sector
References: Available upon request
8
Contact this candidate