Customer Service Manager

Berea Lashawn Wilson

** ********* *****

Newnan GA 30263

Phone: 678-***-****

Email: *********@*****.***

OBJECTIVE

To obtain a career in Customer Service Field

QUALIFICATIONS

Excellent Customer Service Skills

Excellent Organizational Skills

Very People Oriented

WORK HISTORY

TenCate Protective Fabrics, Union City, GA (October 30, 2011 – August 2012)

Position: Marketing Assistant

Pay: $10.50

Job Description: Place & process orders, inventory control, faxing, filing, handling customer servic e calls with

international and domestic customers. Daily usage of Jomar Inventory, Smolts Processor, Microsoft Office,

Microsoft Spreadsheet, UPS Worldship

Comfort Inn, Newnan, GA (February 12, 2008 - March 07, 2010)

Position: Office Manager

Pay: $9.00

Job Description: Answered switchboard calls, make bank deposits, set schedules for six employees. Set direct -

billing accounts, organize company meetings, maintain excellent customer service skills. Daily usage of Profit

Manager, Microsoft Office

Reason for leaving: Started college at West Georgia Tech-Douglasville Ga.

Amoco BP, Newnan GA (March 25, 2006 – September 15, 2009)

Position: Cashier

Pay: $8.00

Job Description: Customer Service, stocked inventory, handled bank drops, open/closed stor e

Reason for leaving: Offered job with benefits

Kmart Warehouse, Newnan GA (January 6, 2003 – February 19, 2006)

Position: Repack

Pay: $9.00

Job Description: Packed items to be shipped out, stocked merchandise for shipping, label receiving items, pulled

overload merchandise.

Reason for leaving: Company Closed

EDUCATION

1996 to 2000, Diploma, East Coweta High School – Sharpsburg, GA

2010 to 2011, West Georgia Tech – Douglasville, GA

REFERENCES

Danielle Byrd, Marketing Specialist, TenCate - 770-***-****

Milton Blue, General Manager, Comfort Inn - 770-***-****

James Vaughn, Manager, Lakeside Amoco - 770-***-****

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