Customer Service Sales

ANDREW GIVEN

*** **** **** *******, ******** ****1 312-***-****

************@*****.***

Rounded and experienced leader with a solid career in high-growth trading, trading technology and capital markets business processes. Currently engaged in a role responsible for coordinating CME Groups primary revenue drivers related new product launches. Pursuing roles that can leverage experience in Trading Operations, Clearing Operations, Trading and business side Front Office. Experience in trading, technical and business side roles drives projects more efficiently through effective requirement translation. Proven ability to perform in high-pressure environments as an effective communicator, negotiator, and team leader. Manages exchange wide cross-functional teams whether in a project lead or SME role.

PROFESSIONAL EXPERIENCE

CME Group • Chicago, IL 9/03 to Present

($2.6B Global Exchange Trading of Derivative Products • 2,250 Employees)

Director Product Launch • 01/10 to Present

Coordinate and manage all new product launches onto proprietary exchange platforms primarily CME Globex, ClearPort and OTC Clearing. Manage and direct a handful of cross functional teams responsible for build out and deployment.

• Worked with Economists, Business and Sales Teams on product design

• As an SME translated product design into technical specifications

• Coordinated launch in product stages- risk assessment, build, QA, UAT and launch

• Managed several teams responsible for product build and clearing/trading interfacing

• Coordinated staggered launches into QA, Customer Facing Test and Production Environments

• Stakeholder on all CME Group product initiatives

• Collaborated with settlement teams on all exchanges CME, CBOT, NYMEX and COMEX

• Authored all product communication to CME Group customers, Vendors, Traders and Back Office

Manager, Global Account Management • 01/09 to 01/10

Managed relationships of 20 large trading firms, clearing firms and banks dealing with all business side issues. Pursued sales avenues and presented clients with options for new product opportunities and technology enhancements to algo systems.

• Project Member Credit Controls industry wide trading risk measures and controls

• Project Member of CME Market Data Licensing Policy initiative

• Manage customer impacting changes relating to connectivity, trading technology and products

• Provide intelligence regarding exchange wide project initiatives in trade processing

• Manage connectivity process of high frequency, algo trading firms, and clearing members

• As client advocate, engaged firms on technology solutions that enhance their trading experience

• On boarding and tracking of customers during technology upgrades

Senior Business Analyst, CME Group Clearing House Operations • 02/08 to 01/09

Supported clearing members in operations in all aspects of back office and risk processes. The team I lead was first line of support for all end of day money movement, risk, position accountability and trade reconciliation. My team consisted of Clearing House Risk and Operations BA’s

• Project Member NYMEX Clearing integration – Back Office Clearing System integration

• Managed and coordinated customer onboarding for NYMEX/COMEX back office integration

• My team was responsible for identifying and resolving issues related to Positions, Trade Processing, and Implementation of new products and code into the test environment

• Clearing House back office account managers for exchange wide trade credit controls

• Extensive knowledge of the trade life cycle processes at the CME as well as our customers on the Trading and Clearing sides.

Supervisor, Global Command Center (Trading Operations) • 09/03 to 02/08

Full autonomy for directing the suite of Globex traded products, supporting large banks/firms trading activity. Enforce CME policy in compliance with market regulation to protect market integrity; coordinated new product/code testing, lead UAT for new product and product/trading functionality (SME). Managed group of Senior Analysts in operations supporting electronic trading engines, trading customers, firms, and banks.

• Manage derivatives trading – support FIX messaging, engine functionality, risk mitigation

• Lead operations SME for NYMEX/COMEX derivatives migration onto electronic platform

• Lead operations SME for Chicago Board of Trade derivatives migration onto electronic platform

• Support trade activity through FIX analysis and session connectivity.

• Supported Market Makers through Mass Quote management and connectivity.

• Managed customer support of order/trade/pricing functionality on Globex.

• Error Trade Committee Member– Mitigated large trading errors in accordance with CME policy and procedures.

• Managed team of Senior/Lead Analysts in operations, supporting CME Globex electronic derivatives, options, liability/risk mitigation and alternative investment markets through Asian trading day.

• Received “Excellence Award” for playing an instrumental part in launching NYMEX and Eurodollar Options and NYMEX Energies onto Globex Trading Platform. Slashed customer monetary losses through error trade negotiations.

UOT FINANCIAL SERVICES • Chicago, IL 9/02 to 09/03

(Proprietary Firm)

Trader / Firm Administrator

Managed risk control for electronic trading accounts, and reconciled daily margins to pit trading accounts.

• Traded German Debt/Equity futures - S&P, Mini-Dow, Bond Futures, Bobl, DAX and Euro Dow futures.

• Maintained trading platforms/machines in trading arcade and risk controls on traders.

GIVMI CORP • Chicago, IL 5/97 to 9/02

(DBA Mimi’s Specialty Deli)

Owner / Operator

Created corporate retail/wholesale infrastructure, and directed all aspects of the daily operations, including: management, cost/price/cash flow analysis, budgeting, P&L, billing, inventory control models, ordering supplies, sales, customer service, payroll and staff development.

• Pioneered development of salad dressing/marinade products; Launched retail operations, developed brand identity, marketing and packaging. Successfully reached cash flow positive within two-years.

EDUCATION

Loyola University Chicago, Chicago, IL

Master of Business Administration in Finance (2006)

DePaul University, Chicago, IL

Bachelor of Science in Management (1998)

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