Customer Service Manager

RAYETTA C. BRADLEY

***** ******** ****** *********, **** 44105 216-***-****

January 13, 2013

To Whom It May Concern,

Please except this letter of intent along with my resume to express my interest in joining your

company.

I have three years of legal experience and have provided legal support to multiple attorneys. I

have prepared and filed various legal documents in various courts. I’m accustomed to the fast-

paced environment where deadlines are priority and handling multiple jobs simultaneously is the

norm. I have great customer service skills, multiple phone line experience, the use of the

dictation equipment, the ability to prioritize and I also type 55 wmp.

I am available at your convenience to discuss my qualifications. I may be reached at (216) 938-

9595. I would like to thank you for your attention, consideration and forthcoming reply.

Sincerely,

Rayetta C. Bradley

Enclosure

RAYETTA C. BRADLEY

12903 Oakfield Avenue Cleveland, Ohio 44105 216-***-****

OBJECTIVE: To obtain a full-time position that will allow me to utilize my skills and provides room for

professional growth

HIGHLIGHT OF QUALIFICATIONS:

• Customer Service

• Microsoft Office

WORK EXPERIENCE:

12/04- 12/09

JOBAR ENTERPRISES, PROPERTY PRESERVATION Cleveland, Ohio

Position & duties: Office Manager/Secretary

Provided secretarial support for the contractors assisted with inputting housing

information to various banks; inputting pictures to various bank websites and also the

hand delivery of various letters to homeowners.

08/02 – 05/03

THOMAS E. SHAUGHNESSY, ATTORNEY Cleveland, Ohio

Position & duties: Office Manager/Legal Secretary

Provided secretarial support for the Attorneys; responsible for drafting pleadings and

motions; assisted in trial preparations; record keeping of dockets and filing system

maintenance; handled multiple lines as well as close client contact; assisted with three

death penalty cases.

05/02 -08/02

THE ACADEMY OF COURT REPORTING Cleveland, Ohio

Position & duties: Secretary for Financial Aid Office

Provided assistance with student financial aid; was responsible for computing

attendance for the student body and various bookstore purchases and inventory.

07/00 – 09/01

WELTMAN, WEINBERG & REIS, CO. L.P.A. Cleveland, Ohio

Position & duties: Legal Secretary Bankruptcy Department

Provided secretarial support for Attorneys; responsible for the preparing and processing

of various legal documentation and documents for court; client contact via email or

facsimile; answered heavy phone coverage from court officials and debtors; and other

general office duties.

09/99 – 07/00

Position & duties: Word Processing Department

Prepared various pleadings, motions, and other legal forms of documentation for the

Commercial Litigation, Probate, Real Estate and Credit Union departments; handled all

replevin files and the Demand Letter Program; maintained computerized file information

and computerized client billing; handled multiple telephones lines.

INTERNSHIP:

09/99 – 09/99

SIMS AND ASSOCIATES Cleveland, Ohio

Position & duties: Legal Secretary (Internship)

Answered heavy phone lines and contact with clients; typed and filed court

documents; worked closely with Attorney Sims as a personal assistant during internship;

extensive legal research the Cleveland Law Library; filed various documents in Juvenile,

Criminal, and Civil Courts.

EDUCATION:

Academy of Court Reporting Cleveland, Ohio

Associate Degree in Paralegal Studies

Contact this candidate