RITIKA DOGRA
**** ****** **, ***#*, Pittsburgh, PA 15232 * 412-***-**** * ******@****.****.***
EDUCATION
April 2010
Master of Business Administration
Joseph M. Katz Graduate School of Business, University of Pittsburgh, Pittsburgh PA
• Concentration: Information Systems, Strategy; Dean’s list
May 2005
Bachelor of Engineering in Computer Science
Maharshi Dayanand University, Rohtak, Haryana, India
• Top 5% of the graduating class in college; GPA: 3.8/4.0
EXPERIENCE
2005-2008
HCL Technologies Ltd, India
HCL Technologies is one of India's leading global IT Services companies with revenues of US$5.0 billion and over
58,000 professionals.
April 2008-June 2008
Lead Engineer, Client: Department of Human Resources (DHR), Georgia, US
• Led a team of 4 software engineers for a web-based project leading to high customer satisfaction points.
• Gathered, refined and prioritized client’s functional and technical requirements.
• Optimized the web-based Case tracking system resulting in 15% increase in performance.
June 2007-March 2008
Lead Engineer, Client: Nevada State Government (US)
• Led a team of 6 software engineers for delivering child care solutions to meet the client’s unique business needs.
• Designed critical sections of the module involving financial transactions across the entire application.
• Managed client’s databases resulting in faster query performance and lower operational costs.
• Implemented security in the entire application leading to a much more secure and robust application.
• Rewarded as top performer by project manager for excellence in supervising quality processes and testing plans.
July 2006-May 2007
Software Engineer, Client: Oracle Corporation (US)
• Created Lotus notes crawler Plug-in for Oracle using C and JAVA for searching Enterprise repositories.
• Demonstrated leadership and team-building abilities by managing a team of 25 engineers.
• Conducted technical training for 15 team members for a new model (QTA - Query Time Authorization).
• Developed and implemented quality assurance practices and procedures, end user test plans and other QA
assessments, reducing the defect rate during the testing phase by 80%.
• Promoted to Lead Engineer based on exceptional problem-solving skills and analytical technical skills.
May 2006-July 2006
Member Technical Staff, Client: Seif Real Estate Group, Inc. (US)
• Analyzed the technical design of the product (Search Engine) which searches online properties for sale or rental.
• Developed GUI elements which gave user the option to search properties based on area, price, size, type etc.
July 2005-Apr 2006
Member Technical Staff, Client: Cadbury Schweppes (UK)
• Developed client’s websites for visually impaired people by integrating multimedia technologies.
• Collaborated with cross-functional teams to analyze potential problems, providing recommendations to
reduce average task completion time by 30% and improving communication between HCL and Cadbury.
• Strengthened my knowledge of system development lifecycle methodology and software development practices.
INTERNSHIPS
June 2004-July 2004
Trainee, Siemens Ltd.
• Trained in various modules and applications of SAP-ERP (Enterprise Resource Planning).
TECHNICAL SKILL SET
• Programming languages: JAVA 2.0, Enterprise Java Beans, JSP
• Tools/IDE: Oracle 8i/9i, DB2 7.1/8.1, Lotus Notes 6.0, Flash, Eclipse, IBM Rational Application Developer 6.0
• Technical Certification: Sun Certified Java Programmer (SCJP 1.4) – June 2006
ACTIVITIES
• EBDS Consulting Project, Value Chain Analysis: Product-Process Match (Summer ’09)
• Member, NAWMBA (National association of Women MBA), Consulting Club
• Member, NGO – Lion Blood Bank, GiveIndia, ASK-Association for Stimulating Know How
• Organized events obtained sponsorships for college cultural festival “Momentum”
VISA STATUS
• F-1; eligible for H-1B visa processing.