Human Resources Manager

Jennifer Allison Goldstein

*** ****** **** ********* * • South Boston, MA 02127 • 857-***-**** • ************@***.***

EXPERIENCE

Harvard University Library, Cambridge, Massachusetts

Human Resources Officer, March 2007 – Present

• Provide hands-on HR consulting for 150 employees.

• Develop and manage the recruitment plan for union and non-union positions. Develop creative

outreach/recruiting plans; identify and assess online resources; attend relevant recruitment events.

Partner with hiring managers throughout the recruitment, selection, and appointment process for exempt

and non-exempt staff, including defining and classifying jobs, developing and implementing outreach

plans, conducting interviews, participating in search committees, and conducting background checks

and reference checks. Recruit for IT Professionals, Library Professionals, and Administrative Support

and Operation/Warehouse positions.

• Take lead in planning and administering the annual salary review process; prepare and oversee

personnel actions in PeopleSoft and related management reports. Work closely with Department Heads

and the Financial Officer regarding pay related changes for staff.

• Monitor performance evaluation schedule; provide consultation to staff and mangers on goal setting,

and drafting staff development plans and effective written reviews.

• Manage all employee relations issues and disability cases; provide career counseling for internal staff

and informational interviews to staff in other areas of Harvard.

• Conduct exit interviews and provide feedback to departments when applicable.

• Conduct New Hire Orientation for all new hires.

• Run and review payroll processing for all staff and handle all employee transactions such as new hires,

transfers, promotions, terminations, leaves of absences and other related transactions in PeopleSoft.

State Street Corporation (outsourced from Putnam), Boston, Massachusetts

Human Resources Representative, Assistant Vice President, January 2007 – March 2007

• Helped with outsourcing the Accounting Operations Division from Putnam Investments to State Street

Corporation.

• Managed all transition issues regarding payroll, benefits, and employee data for 250 employees.

• Handled all recruiting needs by working with internal staffing groups and managed employee relations

issues. Developed creative alternatives within staffing to minimize out-of-pocket costs of recruitment.

• Conducted 30 and 90 day check-ins for all new hires and conducted exit interviews.

• Provided training to help managers transition to State Street Corporation employment policies.

Putnam Investments, Andover, Massachusetts, September 1998 – January 2007

Human Resources Representative, September 2006 – January 2007

Associate Human Resources Representative, March 2005 – September 2006

• Sourced, interviewed, and hired exempt/non-exempt employees for Operations and Legal Divisions

• Facilitated and resolved Employee Relations issues, progressive discipline, and performance

management within the guidelines set forth in the human resources handbook as they related to policies

and procedures.

• Provided counsel on federal and state employment laws and addressed issues when necessary with

managers and supervisors.

• Provided career counseling assistance for employees in all divisions as well as Orientation for new hires.

• Developed creative alternatives within staffing to minimize out-of-pocket costs of recruitment

• Conducted 30 and 90 day check-ins for all new hires and conducted exit interviews.

• Provided feedback and reported to the respective client group on a weekly, monthly and quarterly

activity and addressed trends/concerns.

• Coordinated and facilitated special events such as Bring Your Children to Work Day as well as

Disability Day.

Human Resources Specialist, April 2003 – March 2005

• Sourced, interviewed, and hired exempt/non-exempt employees for Operations Division.

• Advised and consulted with managers and supervisors on company policies.

• Administered 30 and 90 day check-ins for all new hires and conducted exit interviews.

• Conducted weekly Orientation for all new hires at the Andover site.

• Managed all HR Responsibilities for Global Operations Services division for three months while VP,

HR Manager was on maternity leave.

• Attended Unemployment Hearings when necessary.

Employee Relations and Recruiting Assistant II, March 2000 – April 2003

• Duties included heavy scheduling of meetings and interviews, calendar management, candidate

interaction, tracking resumes, and special project work for two Human Resources Managers.

• Participated in college fairs and other recruiting events to capture the interest of prospective candidates.

Guaranteed Investment Contract Administrator, September 1998- March 2000

• Responsible for the daily maintenance of Defined Contribution and Retail 401(k) Clients’ Guaranteed

Investment Contract portfolios. Duties included reconciling cash balances to custodian banks, updating

portfolio and accounting systems accurately and preparing monthly and quarterly client reports.

• Putnam Investments Key Employee Award for Fourth Quarter 1999

ADDITIONAL SKILLS

• Volunteer for Horizons Play Space program

• Liaison for the Boston area kickball leagues for the organization – World Adult Kickball Association

• Conversational Spanish knowledge

• Ceridian, Microsoft Office Suite, PeopleSoft, Basic HTML skills, Meeting Maker

EDUCATION

Emmanuel College, Boston, Massachusetts

Masters of Science in Human Resources Management, Expected Completion Date: June 2009

All coursework completed, currently working on thesis

Bentley College, Waltham, Massachusetts

Human Resources Certificate Programs, June 2004

Boston University, Boston, Massachusetts

Bachelor of Arts in Sociology May 1998

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