Customer Service Insurance
Resume:
Ashley T. Collins
*******.*******@*****.***
Present Address (until December 2012): Permanent Address:
P.O. Box 491907 134 Marlin Road
Mount Berry, Georgia 30149 White House, Tennessee 37188
Objective: A position in the legal field that will allow me to apply and improve upon my
research, writing, and communication skills.
Education: Berry College, Mount Berry, Georgia, December 2012
Bachelor of Science, Government Major, GPA 2.9/4.0
Academic Scholarship ($12,000/year)
Work Berry College Office of Financial Aid, Mount Berry, GA
Experience: Customer Service Assistant, October 2011-Present
• Answer phones and assisted customers, students, parents, and prospective
students, with questions and concerns
• Assist customers who come into the office for appointments or questions
• Receive information from customers to be entered and filed.
Valhalla, Mount Berry, Georgia
Server, Level III, August 2009-March 2012
• Served customers their orders in a timely manner
• Ran main register in campus dining area
Quality Resource Management, White House, Tennessee
Claim Intake Representative, September 2007-August 2011
• Receive insurance claims via phone, email, and fax
• Process insurance claims using computer programs such as Corrus,
MetaFrame, and ICE.
• Handle customer service issues for various insurance companies
Awards & Certificate for Customer Service Training Spring 2012
Activities:
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