Quality Assurance Customer Service

JB West

** **** ***. ********, ** ***** 304-***-****

Objective: To obtain a position that will fully utilize my education and experience.

Experience:

James B West and Associates Owner 2007 - Present

Provides management consultation to local and regional businesses in healthcare, housing, maintenance, facilities management,

assisted living, customer service and food service. Performs training in all areas including industrial.

Moundsville Housing Authority Executive Director Moundsville, WV 1993 - 2007

Managed all functions of a 260 unit public housing authority

Administrator of Assisted Living Facility and Director of Maintenance, Housekeeping and Dietary

Responsible for compliance with federal, state and local regulations

Extensive achievement in grant funding at all levels

Monongalia General Hospital Director – Patient Accounting Morgantown, WV 1991 - 1993

Managed Patient Accounting, Admissions, and Credit & Collections Departments

Responsible for 3 Supervisors and 60 Staff Personnel

Quality Assurance Instructor

Hanlin Chemicals Operations Shift Supervisor/Accounting Supervisor Moundsville,WV 1987-1991

Managed operations and maintenance in a chemical production plant

Managed Accounting Department including Accounts Payable, Payroll, and Capital Accounting

Quality Assurance Trainer

Reynolds Memorial Hospital Administration Glen Dale, WV 1981 - 1987

Director of Medical Records, Quality Assurance, and Utilization Review

Extensive experience in Facilities Management and Ancillary Services

Education:

West Liberty state College West Liberty, WV 1977 - 1981

BS Business Administration Specializing in Management

References: Excellent references available upon request

Contact this candidate