Manager Engineer
Resume:
John L. Savage
Dallas, Georgia **157
********@*********.***
Objective
Results oriented professional whose systems and processes have reduced costs and improved operations in diverse organizations
desires challenging new opportunities to grow and improve operations.
Skills Experience
Management – Managed 20 person department and 85 person shift responsible for the complete manufacture and assembly of
commercial outdoor lighting • Managed 65 person 2nd shift operations in the complete manufacture of telecommunications terminal
blocks during facility’s successful ISO9000 certification • Supervised 15 person departments in the quick, accurate daily dispatch of
tens of thousands of packages to dozens of package cars for the leader in the transportation industry.
Industrial Engineering – Provided: • production support • methods and process improvements • bill of material development and
maintenance • process routing • product costing and pricing • time and workstation studies • and plant capital appropriations
justifications in the aerospace/automotive industry • Guided and assisted various employee empowered corrective action teams in the
reduction of non-value adding tasks in daily operations.
Project Management, Data Analysis, & Reporting – Analyzed, managed, and communicated the service performance of the product
line to field offices and corporate management • Managed equipment and software upgrade projects for thousands of company assets
nationwide.
Training, Development, & Technical Documentation – Provided training and development to employees in: • security/cash
management • call center • commercial outdoor lighting • telecommunications • aerospace/automotive • and transportation industries in
union and nonunion organizations • Designed and maintained technical training materials for customer and branch operations, field
maintenance, and call center operations.
Technical & Customer Field Support – Developed a centralized telephone help-desk program to reduce response time and costs to
more than one hundred field offices nationwide • Provided hands-on and remote technical support to hundreds of field technicians
nationwide that established industry leading response times maintaining PC based POS retail cash management systems.
Database Development & Management – Developed and managed networked Access and SQL databases for the management of
product life cycle and performance • Developed a stand-alone Access database for field offices to manage equipment, spare parts,
repairs, service, and billing to streamline field operations and reduce cost • Converted Access databases to SQL databases.
Experience
The Brink’s Company, Marietta, Georgia Reliance Comm/Tec, Toccoa, Georgia
Assistant Manager Technical Field Support (1996 – 2009) Shift Manager (1993)
Thomas & Betts, Bainbridge, Georgia Aeroquip, Toccoa, Georgia
Department/Shift Manager (1995 – 1996) Industrial Engineer (1990 – 1992)
A&B Fasteners, Lawrenceville, Georgia United Parcel Service, Atlanta, Georgia
Delivery Driver (1994 – 1995) Operations Supervisor (1982 – 1990)
Education, Certification, and Awards
Bachelor of Science Industrial Engineering Technology Methods Time Measurement (MTM-1A)
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Southern Polytechnic State University 1988 Outstanding Young Man of America
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Marietta, Georgia (1988) 1980 Georgia Certificate of Merit Recipient
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Professional Training
Quick Changeover (SMED) Access and SQL Database Design
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Crosby Quality Improvement Process State of Georgia Supervisor Basic Training
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Microsoft Windows, Microsoft Office, Microsoft Project, Engineer in Training Refresher Course
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DOS, and other client and server software
Personal
Youth Baseball Coach, Manager, and League Coordinator Photography
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Dynamic Domain Name System, Personal Web Page, and FTP Server
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