Manager Technical Support

Brian D. Katz ***** Monument Drive, Apt *** 703-***-****

Fairfax, VA 22033 ************@*******.***

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Objective: As a highly self-motivated individual, I am seeking a position, which will allow me

to challenge my past and current experience in the Information Technology field.

Education: B.A. in Business Administration, University of Central Florida, August 2006

Work

Experience: Invoice Insight/Developer/Database Analyst (Jan ’09-Present)

Develop custom parsers using Visual Basic to upload data into the database

Provide daily maintenance to the existing parsers

Write SQL stored procedures and views

Develop custom reports via Hyperion and Crystal Reporting

Invoice Insight/Hyperion Developer/Implementation Coordinator (Feb 08 -Jan’09)

Develop custom telecom expense reports using Oracle’s Hyperion Business

Intelligence Suite

System Administrator of the Hyperion Software package for Invoice Insight

Implement new clients into the BillPort software through data analyzing and

project management

Invoice Insight/Manassas, Virginia/Client Support Team (Apr ’07-Feb ’08)

Provided technical support for end users of the BillPort software

Assisted clients with financial and accounting with relation to their telecom

expenses

Supported NIH, USDA, Intel, Best Buy, Foot Locker, and Harley Davidson

Orange County Florida Supervisor of Elections/Field Service Technician

(Oct ‘06-Dec ‘06)

Repaired and prepared Ivotronic touch screen voting machines that were used

in the 2006 election

Performed computer maintenance on laptops which are used to access statewide

databases on election day to verify voters

Provided technical support for multiple precincts which includes touch screen

voting machine, eagle scan machine, laptop support, and supply shortage

Computer

Skills:

Advanced knowledge of Hyperion 8.5 Business Intelligence Suite, SQL Server

2000 (Enterprise Manager and Query Analyzer), Microsoft Office Applications

including Access, Excel, Word, and PowerPoint

Intermediate user of Microsoft Visual Studio 2008, Microsoft Visual Basic 6.0,

Crystal Reports, Microsoft Windows 2003 Server, Microsoft Sharepoint, and

FTP setup

Volunteer/

Membership:

Digihost Internship

Assisted in development of Sunpass Toll System for State of Florida

Capital City UCF Alumni Membership Chairman

Currently recruit UCF Alumni new to the DC area and assist in event planning

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