Assistant Software

VIVEK GUPTA 740-***-****

***, ******** **** *****, ******, OH, 45701 abnwr1@r.postjobfree.com

SUMMARY OF EXPERIENCE

* ***** ** ************ ********** in Technical Support as Systems Administrator.

1.5 years experience in Desktop Support for College of Education, Ohio University.

Specialized in Internet, Intranet, software development projects, using JAVA (J2EE), C++, C, MATLAB 6.5.

Cisco Certification: CCENT, CCNA

Excellent communications and inter-personal skills

EDUCATION

M S Information and Telecommunication Systems, Ohio University, USA (GPA: 3.66/4)

M S Electronics, DAVV, India

B S Computer Science, DAVV, India

TECHNICAL SKILLS

OS :Windows 2000/2003.

Programming Languages :JAVA, C, C++ and MATLAB.

Protocols :IP, TCP, UDP, ICMP, ARP, RIP, OSPF, EIGRP

Web servers :IIS.

Domain Services :DNS.

WORK EXPERIENCE

Ohio University, Athens, OH Sep’07 – Mar’09

Working as a Graduate Assistant in Desktop Support for College of Education; supporting the network in 3 of the

computer labs containing more than 100 computers. I have also served as Teaching Assistant and Research Assistant

for different Colleges.

Title: Graduate Assistant in Desktop Support

Responsibilities

Install, configure, and upgrade PCs, peripheral equipment and Network devices within established standards

and guidelines.

Track and monitor problems to ensure a timely resolution

Setup and deploy workstations for new employees

Manage servers, perform backups, and security

Technical Troubleshooting & Support for Application Software

Assist Faculty and Student with hardware and software related problem

SJEG, Indore, India Jul’04- Feb’06

Worked as a Faculty and led the technical support for SJEG; taught subjects like Computer Fundamentals, Math, and

Computer Network.

Title: Systems Administrator and Faculty

Responsibilities

Maintain and create user accounts and policies within Active Directory.

Manage Windows infrastructure (AD, DHCP, DNS, etc).

Desktop support for all users including student, faculty and staff.

Installation and configuration of new computers.

Assist Faculty with data transfer and data backup issues.

Server Maintenance and troubleshooting.

PROJECTS

Moodle Server

Installed for College of Education, Ohio University

Configured IIS, PHP and MYSQL server

Availability Calculator

Designed a calculation software with JAVA

To find network availability for given MTTF and TI

To find the chances of SLA violation

SIP Call Center

Designed an I3 call center using Intelligent Interactive Software

Implemented by routing calls via MP-108 VoIP gateway to LS2 server

IPv6 Tunneling

Designed an IPv6 network

Set up a connection, via the IPv4 Internet by tunneling IPv6 in IPv4, to other IPv6 machines

Used Cisco IOS router commands to set up routing tables and network connectivity

Internet / Intranet Security

Created a small network with Windows, Mac and Linux machines

Configuration of VPN using Blowfish encryption method

Secured network using DMZ, D-Link Broadband Router and PIX firewall

Creation of core Intranet Infrastructure

Created a small network with Windows, Mac and Linux machines

Configured DNS Server along with the DHCP, NAT and web server

T1 Multiplexer Network

Set up a T1 ring with a full set of ring-down pairs (6 phones)

Set up with fault tolerance mechanism (Self-healing if one T1 goes down in the ring)

Implemented Protection Switching to reroute calls using a predefined path

Speech and Image Compression using Wavelet Transform

Designed a compression software with MATLAB 6.5

To compress speech and image signal with better compression ratio and PSNR

Intelligent Smoke Detector

Designed a Detecting Software with C

To detect the smoke and call the fire brigade under some conditions

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