Project Manager

RICHARD JAY STORTS

**** **** ****, *******, **** 43334

(cell) 614-***-****

(home) 740-***-****

(email) ****@********.**.***

Information Technology Application Development Manager

PROFESSIONAL SUMMARY

Over 20 years of experience in designing, implementing and managing cutting-edge, cost-efficient

technological solutions and the people who support them. Strategic thinker with superior technical and

management expertise in Project Management, SDLC, Information Security, SOX Compliance, Disaster

Recovery, Business Continuity, Staff Development and Training, Team Building, Budget Management,

Customer Relationships, Business Unit Relationships, Contractor and Vendor Relations. Extensive

experience with software acquisition and contract negotiations.

Systems Analysis & Design: W orked with business area’s to analyze, define and design the solution for

a long awaited image viewer upgrade. This upgrade allowed customers with very large images files to

securely view them locally without going online creating customer loyalty and significantly increasing fee

income.

Project Management: Assumed responsibility for a large project already in progress in another area

scheduled for an 18 month implementation cycle. By applying structured SDLC project management

techniques project tasks were reorganized, staff reassigned and vendor professional service agreements

were renegotiated to fit the new project plan. This project was completed 6 months ahead of schedule

resulting in a significant cost savings and releasing staff to work on other tasks.

Oral and Written Communications: W rote numerous technical and non-technical documents as part of

policy, project, operational, compliance and security directives for technical support staff, business units,

vendors and contractors. Working with contractors and vendors successfully negotiated in writing, in

person or over the phone many original contracts for software, hardware, support and professional

services. Conducted many formal and informal information sessions for direct reports, project teams,

business unit members, senior management and executive leadership.

Leadership: Highly regarded by superiors, colleagues and subordinates. Set high performance standards

for self and direct reports including time management, status reporting, availability reporting, change

control, project assignments, task completion, procedural and security compliance. Exemplary oral, written

and presentation skills and ability to communicate with all levels.

EXPERIENCE

INFORMATION TECHNOLOGY APPLICATION DEVELOPMENT MANAGER

HUNTINGTON BANKS, Columbus, OH 1980 - 2008

Provided production support and application upgrades for multiple communications, transaction processing,

and image applications assigned. Responsible for analyzing new development requests, application

upgrades, production problems and vendor upgrades, issues and contracts. Set development priorities to

meet production support and project development requirements and deadlines. Hired, trained and

managed 12 direct reports and contractors. Responsible for ensuring system, application and database

access security and procedures, change control, system availability, weekly availability reports and project

status reports. Responsible for training budget, project budgets and yearly budget projections.

Resume for Richard Jay Storts Page 1 of 4

RICHARD JAY STORTS

INFORMATION TECHNOLOGY APPLICATION DEVELOPMENT MANAGER

PROJECT MANAGEMENT AND OPERATIONAL IMPROVEMENTS

Advanced company productivity by establishing Federal Reserve Bank transmission interface using

Connect Direct that improved reliability and expanded support staff availability.

Safeguarded company future by converting all bank Internet transmissions to virtual servers that enhanced

disaster recovery procedures including application backups and scalability upgrades.

Masterminded successful Lockbox upgrade project, allocating and managing resources and staff to improve

operational efficiency and profitability at 5 sites, resolving SOX and audit issues and implementing disaster

recovery functionality within 12 months, six months ahead of anticipated goal.

Improved functionality required by Operations Group by converting Lockbox Operations web site from

Windows NT ASP to Windows 2003 ASP.net and VB6 to C#.

Achieved successful implementation of client image viewer that enriched experience of high-volume

Lockbox customers with automated download of files and distribution of CDs.

Delivered in-house ASP.net and C# training for Lockbox and Transmission support staff that facilitated

problem-free conversion and ensured availability of knowledgeable staff for projects and support.

Secured SOX compliance after SAS70 review for systems assigned with successful implementation of

requirements for business continuity, disaster recovery, change control, separation of duties including

procedural documentation and training.

Strengthened Lockbox application functionality after completing double application upgrade at four sites to

resolve software problems and bring the application current to take advantage of reduced vendor support

contracts renegotiated as an incentive to continue using this vendor.

Spearheaded Transmission migration project, working independently to select vendor, negotiate software

license, professional services agreements and maintenance agreements, install and test software, train

support staff for Production and DR platforms and launch production within 90 days after contract signing.

COST REDUCTION, TIME SAVINGS AND REVENUE GROWTH

Reduced costs by negotiating new software license agreement with Sterling Software to install new

Connect Direct server application converting all lease line customers from mainframe to server based

communications eliminating $150,000 mainframe application upgrade and saving annual $165,000 on

maintenance.

Accelerated conversion of 4,700 Transmission and 300 Lockbox customers to 3 months, cutting 1 week

from schedule that saved $20,000 in conversion costs without production issues.

Saved $25,000 annually by renegotiating two communications software support licenses.

Reduced costs and customer issues by completing Lockbox conversion that required upgrades to

database, customer interface, application and OS resulting in standardized software at four sites.

Implemented Transmission system migration that moved file Transmission application from IBM mainframe

to two servers, earning company $800,000 per month by increasing file transmission volume from 4,500

sessions per month to nearly 150,000 sessions per month.

Resume for Richard Jay Storts Page 2 of 4

RICHARD JAY STORTS

INFORMATION TECHNOLOGY APPLICATION DEVELOPMENT MANAGER

LEADERSHIP

Responsible for justifying and funding migration of technology used to support systems from NT and VB6 to

Window 2003 and Windows 2005 VB.net C# and ASP.net months before this became a company wide

direction.

Spearheaded move to low cost Unix and Oracle technologies with the successful implementation of the

company’s first use of these tools for a production system that included the first use of high availability for

an online system not using fault tolerant hardware.

Drove the installation of fault tolerant hardware and software for two mission critical systems five years

before fault tolerance was approved as a company wide solution for mission critical applications.

Justified converting sensitive server based communications applications to virtual servers that led to

increased performance, scalability, high availability and reduced costs by eliminating the old disaster

recovery systems and associated software and database costs.

Convinced senior management to let me split my team into groups of programmers and hire three non-

technical and two technical contractors instead of five contract programmers whose fee’s would fit within

the budget to support a large bank conversion that needed to be done in 3 months instead of 5 months.

This conversion completed 5 days ahead of schedule with no problems with all 5 contractors leaving on

time.

Reorganized support structure for all systems supported so that incoming calls came to a central support

phone instead of everybody. Support procedures were documented, approved and distributed by each

business unit affected. This allowed calls to be tracked and eventually led to a reduction in support calls,

improved morale and overall better support.

Established strong relationships with all vendor and contractor account representatives and support

managers by attending user group meetings, requesting site visits, and conferences to ensure they

understood our installation, site configuration, any issues and future plans.

Successfully trained two technical support staff to use structured SDLC techniques including scope

definition, requirements documents, development estimates, project plans, task assignments, conduct

project meetings, manage user testing, create status reports, facilitate user training, manage problem

resolution and coordinate deployment to serve as part time project managers so smaller approved projects

would not bottleneck for lack of a project manager.

Directly responsible for analyzing, acquiring, installing, testing and deploying the following software and

hardware: HyperChannel, UniGate FTP, IBM MVS FTP, Stratus CICS, Sun Solaris, Oracle, Sun Sparc, IBM

S/88, Advantage Cash Management Application, Mohawk MDS2100, Vector Connection FEDI, Network

Data Mover Mainframe and Server, Momentum, Accusoft to address and resolve business requirements.

Took direct reports to lunch at least once a quarter and Christmas as a morale booster to ensure they knew

they were appreciated for their efforts.

Made sure high performers were recognized for their efforts in such a way that it would encourage other

staff to perform at the same level. Recognition included bonuses, time off, lunch or dinner gift cards, non-

specific gift cards for various denominations and emails to senior and executive management citing their

efforts or short meetings with management that included the person(s) to talk about what they did.

Made sure I spent time getting to know my direct reports so it would be easier for them to talk to me about

job related and non-job related issues.

Resume for Richard Jay Storts Page 3 of 4

RICHARD JAY STORTS

INFORMATION TECHNOLOGY APPLICATION DEVELOPMENT MANAGER

Senior Programmer Analyst

HUNTINGTON BANKS, Columbus, OH

Communications and Online Transaction Processing technical support responsibilities.

MILITARY

United States Marine Corps Reserve (1969 – 1975)

EDUCATION

Bachelor of Science in Applied Science, Miami University, Oxford, OH

Associate Degree in Computer Programming, Columbus Technical Institute, Columbus, OH

Westerville High School, Westerville, OH

PROFESSIONAL DEVELOPMENT

SOX compliance, Project Management, SDLC, Contract Reviews, Information Security Reviews

Management Training, Interviewing, System and Database Administration

TECHNICAL SKILLS

Operating Systems:

DOS, W indows 9X/NT/2K/XP, OS/2, DOS, Unix, HP1000, Tandem, Stratus, VAX VMS and MCP

Development Languages:

IBM assembler, PL1, Cobol, TAL, C, C++, Java, C#, Fortran, PL/1, Pascal, Structured Query Language

(SQL), Visual Basic 6

Networking:

Ethernet, Token Ring, TCP/IP Addressing, Modem, Routers, Switches, Cabling

Communications Protocols:

FTP, SFTP, FTPS, PGP/FTP,SNA

Hardware:

Dec, HP, Tandem, Stratus, Unisys B series, Sun Sparc, PC, Servers, Printers, Hard drives, Hardware

upgrades, SAN disk, Network Configurations, Network Interfaces, NICCards, PC Hardware Configuration,

Peripheral Hookups, Rack Systems, Random Access Memory (RAM), Routers, SCSI Systems,

Scanners/Imaging Devices, Servers, USB Ports

Software:

Microsoft Word, Microsoft Outlook, Lotus Notes, Microsoft Project, Microsoft Power Point, Microsoft

Publisher, Visio, SDLC, Microsoft Works, Microsoft Office Suite, WordPerfect, Lotus 1-2-3,

Quicken, Adobe Photoshop, Corel Draw, Paint Shop Pro, Adaptec Easy CD Creator, Adobe Acrobat Writer

/ Reader, NetBeui Protocols, Norton Utilities, Windows NT 4.0 Server & Workstation, Win 2000/2003/2005

Server & Upgrades, ZoneAlarm,

Application Software:

Online Transaction Processing, Image Processing, Check Processing, Lockbox, File Transmissions,

Connect Direct, Network Data Mover (NDM), EDI, FEDI, WS_FTP

Software Vendors:

Data Management Products, Momentum, Sterling, Wausau, Accusoft, ACI

JOB RELATED HONORS AND AWARDS

Recognized repeatedly with ever increasing responsibility, financial awards and promotions for innovative

solutions to business requests, cost reductions and delivering solutions on time or ahead of schedule and

under budget.

Resume for Richard Jay Storts Page 4 of 4

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