Project Manager Management

Melissa J. Forbes

* ***** **** • Kendall Park, NJ 08824 • Phone 732-***-**** • *********@*******.***

O BJECTIVE

To obtain a position where I can become a valuable asset by utilizing my strong

administrative abilities, my technical knowledge and my leadership abilities.

C OMPUTER SKILLS

Windows 2000, XP, Vista

Microsoft Office: Word, Excel, PowerPoint, Access, Outlook

Microsoft Project, Quickbase Project Management Plus

Lotus Notes Application Development

Goldmine, Act, Photoshop, Adobe Acrobat, Visio

Familiar with Database concepts and SQL Queries

Familiar with Networking and Telecom Concepts

P ROFILE

20 years IT experience in the direct marketing industry

10 years Project Management experience in software development

Highly organized, detail oriented individual with strong abilities to multi-task, prioritize

and work independently

Goal-oriented strategic thinker

Excellent communication skills

Knowledgeable in PMI accepted Project Management principles

E XPERIENCE

1988-2009 American List Counsel Princeton, NJ

Project Manager/Administrative Manager – IT Department

Supported IT staff with many administrative duties such as negotiating contracts with

vendors for IT equipment and managing corporate software licensing and renewals for

five locations. Responsible for all IT purchasing (equipment and supplies) and maintained

departmental budget by managing expenses throughout the year. Reported on budget

variances monthly and made purchasing decisions based on the outcomes.

Responsible for all departmental documentation including knowledge database

maintenance, testing and training materials and project documentation.

Project Management responsibilities included coordination of meetings, training and rollout

events, managing several active projects concurrently, prioritization of pending projects,

system analysis and design, development of business and system requirements, establishing

project schedules, managing resources, reporting status to stakeholders and monitoring

budgets.

Additional responsibilities included processing new user requests, terminations and

managing the inventory of all company assets which required creating several custom

databases in Lotus Notes.

Primary Accomplishments:

Consistently maintained IT expenses to be on or under budget.

Oversaw launch of corporate website and managed ongoing content maintenance.

Developed a “Suite” of systems for maintaining IT assets, users, contracts, software

and hardware which increased overall department efficiencies and reduced spending by

10%.

Implemented Purchase Order database system which allowed for tracking of IT

purchases which increased the turnaround of payment on invoices and reduced

unauthorized purchases.

Configured and implemented single solution system to track project progress, action

items, deliverables and budget monitoring which increased reporting efficiencies by

50%.

E DUCATION

2004-2009 University of Phoenix Phoenix, AZ

B.S., Business and Information Systems

Graduated with Honors, 3.94 GPA

June 2006

Project Management Professional Certification

P ERSONAL ACCOMPLISHMENTS

Named a Partner and awarded stock options on three separate occasions.

Lead company fundraising efforts for March of Dimes by organizing a

WalkTeam to participate in WalkAmerica from 2003-2007.

Melissa J. Forbes

8 Leahy Road • Kendall Park, NJ 08824 • Phone 732-***-**** • *********@*******.***

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