Manager Project

Michael Bond

e:*******@***********.*** *** McAlway Road Charlotte, NC 28211 704-***-****

TECHNICAL WRITER

Talented technical writer offering a unique blend of cross-functional skills resulting from more than 15 years of writing,

communications, and presentation experience. Recognized as a high achiever with remarkable energy, analytical ability,

enthusiasm and business agility. Articulate speaker and writer with the proven ability to develop, maintain, and complete

project deliverables in support of program and project plans.

AREAS OF EXPERTISE

Adobe Dreamweaver

General

Business Agility and Acumen Adobe Photoshop

Exceptional Follow-Through Capabilities Adobe Illustrator

Consulting, Analysis and Sales Experience Adobe InDesign

Dedicated, Experienced, Bottom-Line Focused Adobe Flash incl. ActionScript 3.0

SharePoint

Documentum

Application Proficiencies

Expert MS-Word including Style Sheets and Quark

templates

Microsoft Certified PowerPoint Specialist Other

Expert MS-Excel Bilingual: Spanish – Written and Spoken

Expert Visio Illustration

Microsoft Project Fine Art

EXPERIENCE AND SELECTED ACHIEVEMENTS

Wells Fargo/Wachovia Bank: 2006 – Current

Technical Writer

Programs Supported: Data Center Proximity Risk Program, a $350 million, cross-enterprise initiative

Data Center Integration Programs, resulting from the acquisition by Wells Fargo Bank

Responsibilities included:

Development of educational materials for application business owners regarding new availability and

recoverability concepts through a collaborative process with Subject Matter Experts

o Applications used: MS-Word and PowerPoint

Updated training materials to incorporate feedback from QA reviews and focus group testing

o Applications used: MS-Word and PowerPoint

Preparation of white papers on various topics including server virtualization, hardening patterns, and

application testing

o Application used: MS-Word style sheets and templates

Preparation of statements of work for all projects and workstreams

o Application used: MS-Word style sheets and templates

Process flow charting

o Application used: Visio

Creation and maintenance of the data center program manager handbook

o Application used: MS-Word style sheets and templates

Creation of program and project status reporting format and template(“four-box”)

o Application used: PowerPoint

Development of all presentation content including graphics to illustrate key messages and concepts

o Applications used: PowerPoint, Adobe Illustrator, Adobe Photoshop, Visio

General editing and review of all documents

Additional duties included the creation of Powerpoint presentations for targeted audiences with an emphasis on

communicating key messages.

Creative Focus (Contract Employer): 2005 - 2006

PowerPoint Specialist, Graphic Designer, and Production Artist

Created a variety of presentations and visual designs to meet client objectives.

The Creative Group (Contract Employer): 2004 - 2005

PowerPoint Specialist and Graphic Designer

Created a variety of presentations and visual designs to meet client objectives.

Spanglish Communications/Planet Woot, LLC: 2002 - 2004

Freelance Marketing Consultant and Designer

Art direction and design support for direct mail pieces and the creation of bilingual inserts directed at the Hispanic

market.

Gentner & Company: 1993 - 2003

Manager/Financial Analyst and Account Director

Financial and statistical analysis for healthcare clients including acute care hospitals, home health agencies, and skilled

nursing facilities. Prepared Medicare cost reports with an emphasis on reimbursement maximization while strictly

adhering to government regulations.

EDUCATION

Bachelor of Science Business Administration University of Phoenix Fountain Valley, California

OTHER

Published Fine Artist (International Artist Magazine - Jun/Jul 2001)

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