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Customer Service Vice President

Location:
Apollo Beach, FL, 33572
Posted:
March 09, 2010

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Resume:

Mark R. Lesnau

**** ********* ***

Apollo Beach, FL 33572

Home: 813-***-****

Cell: 248-***-****

Summary of Skills and Experience

Proficient in areas of financial analysis, strategic planning, risk assessment, cost and profitability accounting,

compliance, mergers and acquisitions, cash management, ALCO, lending, operations and IT systems,

applications and conversions.

Motivates and nurtures collaborative staff environment to work toward common organization goals. An

experienced consensus builder who works comfortably with Regulatory Agencies, Board of Directors, Senior

Management Team, and staff.

Goals-based strategic planner with focus on the organization’s mission and a developer of strategies to achieve

goals.

Operational policies and procedures designer and implementer. Adept at identifying, developing/customizing

and implementing operational solutions for financial institution use.

Work Experience

2007 – Current Consultant - Financial Institution Management & Operations, Tampa, FL

Specializing in bank accounting systems, data processing, policies and procedures, strategic planning,

financial budgeting and reporting and, operations administration. Rendered review, analysis, and valuation,

for regulatory agency, on $300 million of out-of-state, non-performing real estate loans owned by two

failing financial institutions on behalf of regulatory agency. Provided consulting services to investor in

search of financial institution purchase.

2003 – 2007 Vice President & Controller, GTE Federal Credit Union ($2.1 billion in assets), Tampa, FL

All management responsibilities covering the areas of Accounting (financial record keeping for CU and

CUSO, policies and procedures, Board and regulatory reporting, budgeting, strategic planning, ALM, cost

accounting and profitability analysis, mergers & acquisitions and fixed assets), ACH, Internal Audit

(including external audit and NCUA exams), Investments (liquidity & cash management), Accounts

Payable, Compliance/BSA and Insurance. Coordinated & managed the core system financial applications

conversion. Participating member of the Commercial Lending Committee, the Board appointed ALM and

Supervisory Committees and, the Project Coordination Team.

2001 – 2002 Executive Vice President & Chief Operating Officer, New Century Bank ($20 million in assets), Shelby

Township, MI

Direct report to the Chairman/President/CEO. Responsibilities included the daily management of branch

operations, lending, collections, financial accounting and reporting, and systems and operations.

1995 – 2000 Vice President & Chief Financial Officer, Lease Corporation of America, Troy, MI

Responsible for Financial Reporting, Accounting Policy, Information Systems, Collections and Asset Re-

marketing, Human Resources, Customer Service and, Office Operations. As one of a team of three

executives, our efforts grew this micro ticket leasing company producing $8.0 million in equipment cost

receivables in 1994 to $58.0 million in equipment cost receivables in 1999. The executive team also

substantially increased revenue and profit for each of those consecutive years, resulting in several lucrative

offers to purchase during 1998.

Mark R. Lesnau - Resume Page 2

1993 – 1995 Consultant - Financial Institution Management & Operations, Rochester Hills, MI

Specializing in bank accounting systems, data processing, policies and procedures, strategic planning,

financial budgeting and reporting and, operations administration. Organized and prepared Federal and

State of Michigan applications for permission to organize a de novo bank for a group of Michigan

investors.

Prior to 1993 First Vice President, Controller and C.A.O., First Federal Savings Bank and Trust ($1.5 billion in assets),

Pontiac, MI

FSB&T was a publicly traded holding company which included a savings bank, mortgage and finance

subsidiaries. Managed corporate, savings bank, mortgage, and finance subsidiary financial accounting,

reporting, forecasting, and budgeting. Administratively responsible for the Accounts Payable, Payroll and,

Bank Operations Data Processing departments. Also a member of the Loan Committee and participated in

the IPO process, which raised $38.0 million of capital.

Vice President, Michigan National Bank ($7.1 billion in assets), Farmington Hills, MI

MNB was a publicly traded bank holding company. Responsibilities included corporate-wide Float

Management, Accounts Payable, Fixed Assets, Controls, and Projects departments. Administrator of

financial accounting and external reporting for the lead bank in Southeastern Michigan ($1.0 billion in

assets). For a period of five years, was responsible for asset/liability management and supervision of

professional/clerical staff, performing all financial accounting and reporting functions as Controller for four

affiliate bank subsidiaries. Also a member of each subsidiary’s Executive and Loan Review Committees

and attended all four entities’ monthly Board meetings; presenting monthly financial statements.

Academic Background/Professional Designations

Bachelor of Accountancy, Walsh College, Troy, MI

Certified Public Accountant – State of Michigan

Graduate - University of Wisconsin Bank Administration Institute School of Banking, Madison, WI

Member – Michigan Association of Certified Public Accountants

Member – American Institute of Certified Public Accountants

Past Vice President of Financial Manager’s Society, Detroit Chapter

Past Advisory Board Member – Academy of Finance, Hillsborough County, FL High Schools



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