Engineer Test

Rick Morehouse

*** **** ***** *****, ***** *****

Res. 972-***-**** ****.*********@*******.***

Proven self-starter skilled in the identification, tracking and resolution of product defects. Skilled in

integration, troubleshooting and validation of complex network configurations. Outstanding customer

service skills supporting pre and post sales support of electronic test equipment.

TECHNICAL SKILLS

Multiple years of experience writing 3G and TDMA wireless software test plans and test cases and

executing test cases to verify the quality of the software. Proven ability to find software issues and track

to resolution. Able to use protocol analyzers and tools such as ethereal to troubleshoot network issues.

Proficient using Windows NT, 2000, XP and HP UNIX and Solaris operating systems.

PROFESSIONAL EXPERIENCE

Anritsu Company – Technical Support Engineer 01/15/07 –Present

North and South America Pre and Post Sales Support Engineer for Anritsu supporting RF Microwave,

Microwave Handheld and Wireless test equipment. Awarded, 2007 Anritsu Award of Excellence.

• Prime support for RF Microwave test equipment including Vector Network analyzers, RF Signal

Generators, Power Meters, Spectrum Analyzers and Frequency counters.

• Support lead for Anritsu’s Hand held test equipment to include Cell Master, BTS Master, Site

Masters, VNA Masters and Spectrum Master.

• Assist customers first hand speaking to technical questions, configuration recommendations and

troubleshooting of complex system and test equipment issues.

• Certified in Anritsu Line Sweeping and Interference Analysis.

• Performed customer demonstrations via live video conferencing as well as on site.

Nortel – GSM Media Gateway testing for Nortel – Contract position 06/2006-12/2007

Debug and execute automated test cases for Nortel’s GSM Release 19 media gateway product line.

• Regression testing of World Trade test cases for call restriction and camel cap 3 features

• Regression testing of North American test cases for Wireless Priority Services features.

• Project tracking using Mercury Quality Center.

Tekelec – Media Gateway software test, contract position 03/2006-06/2006

Feature level VoIP test case execution on Tekelec’s media gateway and media gateway controller.

• Validation testing of SIP, BICC, MEGACO and MGCP call types.

• Familiar with provisioning Tekelec’s T9000 media gateway for VoIP call scenarios.

• Performed G.711 and G.729 codec voice quality analysis including verifying PESQ and MOS

scores while injecting impairments such as jitter, delay and packet loss.

• Received formal training on Tekelec’s EAGLE STP/SIGTRAN platform.

WFI – Nortel Switch parameter consultant for US Cellular 11/2005 – 02/2006

Analyzed Nortel switch parameters for US Cellular by reviewing parameter settings from live switch sites

as provided by US Cellular. Using Nortel documentation for all parameters, recommended standard

parameter settings for the three basic office sizes, described the effect of changing parameters and

provided parameter guidelines for migrating from one office size to another. Data was documented and

presented to US Cellular.

01/2000 – 10/2005

Nortel Networks – UMTS Core Network System software test

Prime tester for numerous test activities designed to improve performance for Nortel’s UMTS 3G SGSN

core network product line. Consistently met planned deadlines. Met or exceeded management required

expectations as tracked by Nortel’s priorities process. Performed process level and system level capacity

tests to gather data for systems engineering to be used for system planning.

• Responsible for running customer call model traffic scenarios using MGTS call generation tool.

• Key member of a team assigned to improve Signaling gateway (SG) IU session performance in

Hot sparing (card switchover) configuration. Switchovers improved from 5K active sessions at 5

per second to 100K active sessions at 50 per second with no active sessions being dropped.

• Lead tester for a feature to increase the rate at which new subscribers could access the network

via TCAP and SS7 protocols. Improved from 6 per second to 60 per second.

Rick Morehouse 972-***-**** ****.*********@*******.***

Nortel Networks – MTX TDMA Cellular Radio test 1998 – 2000

Transitioned into test role testing MTX TDMA radio software as well as all components in a DMS network

necessary to make mobile phone calls. This included CM, ICP and ICRM testing. Prime tester on mobile

assisted handoff feature designed to reduce the impact on radio power controlled handovers.

• Proficient in radio power controlled handoffs. Assisted prime for this feature run test cases and

rewrote 30 percent of the test cases to correct unforeseen issues.

• Presented training classes for new hires and gave tests to make sure they understood the lab

setup. This training proved to bring these people up to speed on Nortel TDMA testing methods

by as much as 50%.

• TDMA Radio field support prime responsible for tracking field issues and working with design to

resolve and verify and sanitize fixes. Held weekly meetings with field engineers and customers

that prioritized issues and planned a process to resolve the high running issues.

Nortel Networks – RF Lab coordinator 1997 – 1998

Served as RF lab coordinator during buildup of new RF lab that consisted of 10 cell sites, real

Mobile phones and test equipment.

• Tracked RF lab build out progress and reporting status bi-weekly.

• Managed all test equipment by implementing a test equipment database, checkout list and

ensured required equipment was in calibration.

• Created a weekly schedule for 50 TDMA testers that needed to use the lab for their

testing based on tester requirements.

Plano Microwave – RF technician 1993 – 1997

Integration and calibration of complex Electronic Intelligence Gathering (ELINT) systems operating in the

.5 to 18 Ghz range designed to provide threat and target information

in tactical Air Force battle situations.

• Unit level testing and complete system calibration and testing. This included power supplies, IF

processors, Digital processors, antennas, and RF cabling.

• Performed circuit analysis and evaluation of Digital and RF devices.

• Adept in the use of Spectrum Analyzers, RF generators, Network analyzers, Power meters and

all other test equipment used to test ELINT systems

• Experienced working with sensitive information. Held DOD secret clearance.

Professional Development

• Graduated Electronics Institute, Kansas City Mo, 1984 Associates Degree

Nortel training

• DATACOM FUNDAMENTALS EDGE AND GPRS TECHNICAL OVERVIEW

• DATA AND INTERNET COMMUNICATIONS UMTS / WCDMA TECHNICAL OVERVIEW

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