Sales Management
Resume:
MATTHEW TREMAIN
Derry NH 03038
********@***.***
SUMMARY
Results oriented professional with over 10 years of experience in plant/facility management, manufacturing operations and pro cess
implementation. A goal oriented self-starter with proven leadership, communication, interpersonal and problem solving skills who is
attentive to details and plans in a logical, systematic manner. Enjoys reputation for reliability and allocating appropriate personnel and
materials to meet job needs. Extensive experience in all aspects of planning and scheduling of manufactured products. Areas of
expertise include:
Production Management - Office, Production & Logistics
Budget Responsibility - Capital/Manufacturing Costs
Risk Management - Safety/Environmental
Manufacturing / Customer Partnering/Customer Training
Customer Satisfaction / Quality Improvement
Process / Facility Procedure, Build & Start-up
Management in Traditional & Self-Directed Work Environments
PROFFESSIONAL EXPERIENCE
Waste Management 2008-2009
Waste Management, Inc. (WMI) is a provider of integrated waste services in North America. Through its subsidiaries the Company
provides collection, transfer, recycling, disposal and waste -to-energy services. WMI’s customers include commercial, industrial,
municipal and residential customers, other waste manageme nt companies, electric utilities and governmental entities.
Market Area Manager of Container Maintenance NH/ME – Rochester NH
Accountable for container maintenance production repairs at multiple facilities throughout NH/ME. Personnel responsibility o f all
production/management for 27 employees (20 indirect, 7 direct).
Designed & implemented container maintenance repair trackin g program increasing productivity significantly.
Implemented quality system in maintenance operations resulting in an organized, structured system which enabled all aspects
of productivity/efficiencies and costs to be analyzed.
Demonstrated the capability to produce custom made containers for value added specialized markets.
Developed and implemented container inventory tracker system, which enabled the district to achieve inventory needed to
satisfy the customers need.
Established monthly audits to evaluate qualification standards of laws, equipment and safety and followed up to maintain
compliance.
Created new reporting formats for weekly reports, showing productivity, efficiencies and cost reductions.
Implemented logistics productivity & efficiency program eliminating unnecessary routing.
Structured the day-to-day operations including production set-up and control, inventory, repairs, customer service, deliveries
and distribution.
Established office policies and procedures, record storage systems which significantly increased office efficiency.
Recommended cost reduction tools to other managers and supervisors to ensure the most efficient, cost -effective operation of
the container shops.
Participated in market area CIP (Continuous Improvement Process) team, analyzed cost, productivity and efficiencies for
NH/ME, analyzed potential cost reductions in centralized and de -centralized container repair.
Developed DIS (driver identified swap) program for NH/ME.
Altaquip LLC 2005-2008
Altaquip is a multi-location affiliate of The Scott Fetzer Company specializing in repairs of powered equipment products. Authorized
warranty and non-warranty service for over 45 different OEM manufacturers.
Service Center Manager – Wilmington MA
Scope of responsibilities included the personnel resources (office/production/drivers) and servicing operations of power equi pment
repairs for 80 of the Home Depots in the New England market, as well as managing safety, environmental, quality, serv ice, customer
satisfaction, productivity and cost. Metric accountability included annual expense budget exceeding $1.2; 13 direct report e mployees;
plant, property and equipment of $2.4 million.
Responsible for the operation of a 29,000 sq. ft. power equipment service and repair facility.
Led and administered production team size reduction without impact to service, quality or productivity.
Processed over 15,000 pieces of equipment annually and grossed over $1.4 Million in sales.
Achieved margin goals year after year by reducing costs and continually analyzing productivity.
Consolidated & managed route logistics, reducing work hours & logistic costs without interrupting customer expectations.
Managed key members of the team who were awarded, materials coordinator of the year, 2 years in a row & administrator of
the year.
Achieved record of no accidents or injuries for 945 days.
Established office policies and procedures, record storage systems which significantly increased office efficiency.
Provided assistance and service to customer auditors.
Developed new reporting formats and quality meetings.
Analyzed & reorganized shop flow, to ensure timely turnaround on all repairs, improv ing productivity.
Improved the use of personnel to ensure the production of quality products, while reducing costs.
Investigated all customer’s product and service comments or complaints, including problem resolution.
Recruited and interviewed specialized personnel when needed.
Completed Performance Reviews and rated employee; initiate disciplinary actions or terminations.
Improved & motivated employees and supported company policies and shift goals fostering flexibility and team spirit.
Reduced employee turnaround by 50%.
The Sherwin Williams Co./Chemical Coatings Division 1994-2003
The Sherwin-Williams Company (Sherwin-Williams) is engaged in the development, manufacture, distribution and sale of paint,
coatings and related products to professional, industrial, commercial and retail customers primarily in North and South America with
additional operations in the United Kingdom, Europe, India and China.
Regional Technical Service Representative – New England (2000-2003)
Delivered technical consultations to the product finishes market. Objectively assessed not only the technical aspects of the customers
finishing line, but the human factors that influenced their process and business objectives, such as complete finishing line audits to
identify efficiencies and sustainability opportunities, assist in meeting safety regulations & train operators in proper application
techniques. Accountable for servicing customers that have annual sales of $1.2 million - $4 million.
Traveled 100% of time, covering New England and upstate New York
Scheduled travel arrangements, reported and communicated from home based office.
Scheduled and performed product test runs at designated customer facilities, reducing paint usage and increasing
productivity.
Conducted technical training seminars at customers’ facilities, in creased product sales.
Evaluated product complaints and decided the best way to resolve the problem, ensuring that the customer was educated
on the problem & resolution.
Troubleshoot on-line technical problems such as correcting batches and formulation of products.
Train customers on product knowledge and application methods.
Color Systems Production/Manufacturing Manager –Lowell MA (1994 - 2000)
Scope of responsibilities included the personnel resources and operations of the paint chemical mixing facility, as well as managing
safety, environmental, quality, service, customer satisfaction, productivity and cost. Accountable for the production of pai nt for at least
$8 million worth of sales annually. Managed 7 direct report employees.
Systemized aged work order process, reducing from 150 to 35 orders in a 4 week time period.
Developed and implemented work order control systems, reducing turnaround time from 30 days to 48 hours.
Issued assignments, selected appropriate personnel and followed to compl etion.
Designed and implemented statistical productivity program.
Systematized new reporting formats and quality meetings.
Provided assistance and service to customer quality management & internal sales representatives.
Scheduled and oversaw material handling of specialized production requirements.
Created accurate, legible and complete product (formula) databases.
Training & Development
Production and Manufacturing Courses Include:
Hazardous Material Management I and II
Power Industrial Truck Safety
Chemical Coating Products
Inventory Management
Specialized Equipment
Human Resource Course Include:
Interviewing & Hiring Processes
STAR Performer/Interviewing
Performance Appraisals
Management Matters
Time Management
Staff Management
Computer Skills:
Various Company specific Programs
MS Excel
MS Word
MS Outlook
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