Quality Assurance Manager
Resume:
James L Loufek
High Point, NC 27265
*****.******@*****.***
Telephone: 810-***-****
Quality Assurance Professional – Six Sigma Black Belt
Objective: To assist a world class manufacturing corporation in exceeding their corporate objectives in
profitability, sales growth and Customer satisfaction through an active role in their quality
assurance, production, or lean manufacturing disciplines.
Experience:
7/2005 - Present Takata Restraint Systems Inc. Greensboro, NC: Advanced Supplier Quality Control Engineer
Managed and coordinated strategic suppliers during the start up and launch phase of TS-16949
registered, critical automotive safety systems. Actively participated in pre-launch through start of
production activities with key metal part suppliers. Tracked day to day completion of production
tooling, gauging, and error proofing systems and facility readiness. Responsibilities included
approval and tracking of the PPAP through on site verification of production quality systems and the
run at rate.
1 Currently I use the skills of two decades of tier 1 and tier 2 quality assurance experiences to assist
suppliers and sub suppliers to meet the stringent requirements of automotive safety systems.
2 Specifically I am an expert at combining the knowledge and skills of the supply base to adhere to the
specific demands of our quality management system and that of our Customers.
o Honda Accord (2PX) Passenger Side Airbag Retainer Assembly coordinator.
o Honda Pilot (SZAA) Passenger Side Airbag Retainer Assembly coordinator.
o Toyota Tundra (180L) Side Impact Airbag Retainer Assemblies coordinator.
o Ford (U38X/CD) Passenger Side Airbag Retainer Assembly Transfer coordinator.
o DCX (JK) Passenger Side Airbag Assemblies coordinator.
3 Utilize Team Oriented Problem Solving (5P, 8D, 5Y) techniques to work with suppliers to close quality
incidents during launch phase and up to SOP + 90
4 Ensure that TPS - Toyota Production System (Lean) techniques are in place and effective at our suppliers
locations.
5 Perform Lean Audits and determine effectiveness during onsite supplier reviews.
1/2003 – 1/2005 K&K Stamping Saint Clair Shores, MI Industry: Quality Supervisor / Account Manager Actively
managed the day to day quality assurance activities for this precision metal stamper. Developed
close Customer relationships with tier 2 and 3 automotive suppliers. Worked with Engineering and
Production departments on corrective actions and team oriented problem solving. Managed and
participated in APQP activities including developing Process FMEA's and Control Plans.
1 Continued to develop and implement lean initiatives including value stream mapping, 5S audits and
continuous improvement projects.
2 Developed and implemented a Kan Ban training system to evaluate the effectiveness of the production
control pull system.
3 Managed the 8D/5P/5Y Problem Solving systems to effectively resolve Customer Issues at Borg Warner
Water Valley, Valeo Wiper Systems, and Robert Bosch Corp.
1/1998 - 10/2002 De-Sta-Co Manufacturing Troy, MI Industry: Business Development Manager Worked
closely with our Customers advanced engineering groups and their purchasing agents to solidify
relationships and to ensure future growth opportunities are recognized for all parties involved.
Actively participated in high level meetings between all levels of the organization to find working
solutions that best meets our companies current needs. Assisted internal cost estimating personnel
with technical solutions to manufacturing opportunities and transferring this knowledge through to
our Customer base. I would describe this job situation as an expert liaison of quality,
manufacturing, and sales between my internal and external customers.
1 My career path led me into a technical sales position where I could continue my solid business
communication skills while maintaining relationships with engineering, purchasing and the Customers
manufacturing/operations personnel.
1/1996 - 1/1998 De-Sta-Co Manufacturing Troy, MI Industry: Corporate QS 9000 Management Representative
Initiated, launched, organized, controlled, executed and completed the registration of 4 precision
stamping plants to IS0 9002/QS9000. This project involved working with every layer of the
company from the President to the hourly work staff, both unionized and non-union labor. Also in
1998 acted as internal QS 9000 consultant and achieved 2 additional site registrations, for a sister
company, which produces aluminum tube assemblies. All QS 9000 registrations programs were
completed on time and on budget.
2 Due to the importance of obtaining registration to the QS 9000 quality management system; I was
promoted to assure compliance off all of our manufacturing facilities to the standard.
o Developed and implemented detailed training systems at all levels of the organization
o Mentored and coached associates the importance of the standard and the required
documentation
o Developed with executive management the 12 Key Measurables - Specific measurables used
to evaluate corporate effectiveness
1/1992 - 1/1996 De-Sta-Co Manufacturing Troy, MI Industry: Corporate Quality Assurance Manager Reported
directly to the President of a $30 million/yr. automotive precision stamping company. Actively
reduced part per million quality rejects to the lowest in the companies history. Organized, executed
and controlled many quality programs ranging from setting up a PPAP system to launching
advanced SPC, FMEA and APQP systems.
1 I quickly moved from an hourly employee to a salaried position and corporate head quarters.
o Established Team Oriented Problem Solving
o Refined the formal documentation of business management systems and quality assurance
manuals
QAM
QSP
SOP
1/1991 - 1/1992 De-Sta-Co Manufacturing Troy, MI Industry: Corporate Quality Control Technician
Implemented and performed quality control initiatives, technical procedure writing, training
programs for hourly and salary employees in various quality-related sciences.
1/1989 - 1/1991 De-Sta-Co Manufacturing Arden, NC Industry: Quality Control Technician Performed various
job functions in a precision metal stamping operation, whose Customer base are primarily OEM
Automotive companies. Job functions included inspection and layout, SPC charting, scrap
reduction efforts, continuous improvement and cost cutting programs.
Education:
12/2007 SigmaTek Six Sigma Black Belt
Completed Six Sigma project that exceeded the objectives of a 25% reduction in
rework for a failure mode identified during the start of production of the automated
weld cell used to assemble the 2008 Honda Accord PAB Retainer Housing.
Actual reduction of rework – Over 90%
Actual $ Value of saving – Over $150, 000
12/1990 Southeast Missouri State University; Cape Girardeau, MO
Bachelor's Degree
Bachelor of Science General Studies
Major: Industrial Technology
Minor: Marketing
References:
Mike Pino
Takata Advanced Supplier Quality Manager
Mike Van Drunen
Global Automotive Systems. Project Manager
Stefan Abel
Takata Senior Supplier Quality Manager
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