RICHARD WILLIAMS
Indianapolis, IN 46256
******@*********.***
SUMMARY:
Sales Engineer, Sales Branch Management and Project Management experience with
•
Telecommunication Voice and Data products and services to the Enterprise Business Market.
Excellent computer processing knowledge.
•
Coordinate with Vendors.
•
Create budgets and programs.
•
Manage Sales Channels for new products and services.
•
Total management and implementation of products and services.
•
PROFESSIONAL HISTORY:
AT&T/SBC/AMERITECH/BELL-SOUTH – 1996 – 2008
2006 - 2008: SALES SUPPORT MGR – AT&T
• Support sales staff for voice and data communication services and products.
• Serve as Project Manager with full responsibility from contract signing through order process and
installation.
• Extensive customer interaction and coordination with internal AT&T groups to resolve issues until
turn-up and acceptance by customer.
2004 - 2006: TECHNICAL SOLUTIONS CONSULTANT - SBC DATA COMM
• Products and Services: WAN, LAN, SONET, GIGAMAN, Frame Relay, ATM, data/voice/video
products, services and solutions.
• Support sales staff for data communications with large business network applications.
• Conduct joint customer meetings with sales staff.
• Assist with customer sales calls and application presentations.
• Serve as liaison between sales and engineering.
• Responsible to coordinate with engineering and develop data communication solutions for customer
applications.
• Develop pricing and present to customer.
• Assist sales staff to close the sale.
2002 - 2004: ACCOUNT MANAGER - AMERITECH/SBC DATA COMM
• Responsible for growth sales of data, voice and video within an assigned account module in the
commercial sector of business covering the region of quarter sector in Indiana.
1999 - 2001: TECHNICAL SOLUTIONS CONSULTANT - AMERITECH/SBC DATA COMM
• Products and Services: WAN, LAN, SONET, GigaMAN, Frame Relay, ATM, data/voice/video
products, services and solutions.
• Support sales staff for data communications with large business network applications.
• Conduct joint customer meetings with sales staff.
• Assist with customer sales calls and application presentations.
• Serve as liaison between sales and engineering.
• Responsible to coordinate with engineering and develop data communication solutions for customer
applications.
• Develop pricing and present to customer.
• Assist sales staff to close the sale.
1996 - 1999: OUTER MARKET BRANCH MANAGER - MUNCIE CELLULAR ONE/ BELLSOUTH (IN)
• Branch Manager of the Muncie, IN and Delaware County market with responsibility for all P/L aspects
of sales and operations.
• Responsible for all sales and account activity for Delaware County.
• Managed full office staff of administrators, inside sales executives, outside sales account managers
and installation technical personnel.
1992 - 1996: WIRELESS APPLICATION SPECIALIST FOR CELLULAR ONE /BELLSOUTH (IN)
• Developed, implemented and managed the data program in Indiana for Cellular One/BellSouth.
• Led Indianapolis to the number one data group within BellSouth markets.
• Developed sales channels and distribution for all wireless data communication application services.
• Responsible for management of the wireless data program, sales training and product development
including research, pricing, creating marketing plans, vendor relationships, sales support, network
design, equipment configuration and implementation.
• Named Cellular One Project Manager for 2 new technology rollouts for BellSouth: CDPD (cellular
digital packet data) and CELLEMETRY (wireless meter read/remote monitoring).
• Instrumental in the introduction and rollout of two new BellSouth data products named SIMON (the
world’s first personal communicator) and COSMOS (a wireless PBX extension system).
1990 - 1992: SR EXECUTIVE SALES REP FOR MOTOROLA CODEX (IN)
• Direct sales of data/voice communications equipment for wide area (T1/FT1, Fiber Optic, analog,
digital and local area (Bridge/Routers/Gateways) networks.
• Network equipment configuration and implementation of full system solutions for Fortune 500
companies (Bristol-Myers Squibb, Miles Inc., Associates Bancorp, American General Finance, Eli Lilly,
Indiana University)
1987 - 1990: DISTRICT SALES REP FOR RACAL-MILGO (IN/KY)
• Direct sales of data/voice communications equipment for wide area (T1/FT1, Fiber Optic, VSAT,
analog, digital and local area (Bridge/Routers/Gateways) networks.
• Network equipment configuration and implementation of full system solutions for Fortune 500
companies (Brown Forman, Ball Corp., EDS, Anacomp, Capital Holding, Porter Paints, Indiana State
University)
1983 - 1987: DISTRICT SALES MANAGER FOR ATEK INFORMATION SYSTEMS (IN/KY)
• Sales Manager for 2 state areas for data/voice communications equipment for wide area (T1/FT1,
Fiber Optic, VSAT, analog, digital and local area (Bridge/Routers/Gateways) networks.
• Managed a direct sales team and indirect sales team in performing network equipment configuration
and implementation of full system solutions for Fortune 500 companies (EDS-Delco Remy, Borg
Warner, Magnavox, Hillenbrand Industries, Cummins Engine, Ball State University)
1975 - 1983: FOUNDER/PRESIDENT OF COM DATA, INC.
• Created and managed a computer systems integration and services company with a corporate goal to
provide Research and Development of new computer projects, industrial automation, robotics,
communication networks, automated telemarketing.
• Operated a computer time sharing service bureau and automated mailing services.
EDUCATION:
East Carolina University - Business Management