Sales Engineer
Resume:
David Arcieri
Fremont, CA *****
eMail: ********@*********.***
Cell: 510-***-****
Skills Summary:
Pre-Sales Solutions and Storage Architect with proficiencies designing customer storage and
virtualization environments. Those solutions included network attached storage (NAS), storage
area networks (SAN), iSCSI, DAS, and enterprise software solutions.
Multiple certifications from Veritas, NetApp, HDS, VMWare, and others. Hands on
•
experience with EMC, Brocade, McData, HDS, VMWare, and other technologies.
Ten years experience in the storage industry working for pre-IPO startups, systems
•
integrators, and two of the largest storage manufacturers (HDS & EMC).
One and a half years working for systems integrators and value added resellers
•
architecting solutions from NetApp, Data Domain, Isilon, IBM, HP, Dell, Symantec-
Veritas, VMWare, and other enterprise hardware and software solutions. Before my sales
engineering career,
Fourteen years in the Data Center as a Network Engineer, Systems Administrator,
•
Database Administrator, and programmer.
Experience:
Fusion-io, Redwood City, CA 6/2008 – 3/2009
Consulting Systems Engineer
• Pre-IPO silicon based storage manufacturer based.
• Storage solutions architect and systems engineer supporting internal sales staff. Worked
with OEM manufacturers, systems integrators, and end-user customers to design, install,
train, and document best practices with our technologies.
• Worked trade shows including HP World, and Linux World. Attended reseller-partner
events to develop sales leads for our partners.
• Developed proof of concept designs and implemented in sales lab to build best practices,
customer demos, and sales presentations for internal staff and resellers.
• Developed training materials and taught training classes for internal sales staffs, other
SE's, and systems integrators around our value proposition.
• Post sales project management by creating a scope of the project, setting customer
expectations, developing time lines and milestones, and bringing in the right resources to
complete the project on time. Try to over deliver and understanding the customer’s
business requirements is key to making a repeat customer and a referenceable account.
• Worked with international distributors/resellers on translating our documents into their
local languages and supporting them in pre-sales, post-sales, and troubleshooting issues.
Bear Data Systems, Inc., Santa Clara, CA 5/2007 – 4/2008
Director of Storage & Systems Engineer
• Storage solutions architect and systems engineer supporting sales staff. Worked with
manufacturers and customers to design, install, and integrate different storage, backup,
archival, server, and other technologies.
• Channel Reseller of Network Appliance, IBM, HP, Cisco, Qlogic, Symantec,
CommVault, VMWare, Citrix and other storage, networking, products being used in the
data center market today.
• Supported 20+ sales reps in the state of California that covered Federal, State, Education
(Universities, K-12), Local Government, and small, medium, and large commercial
accounts.
• Storage Solutions Architect
InterVision Systems Technologies, Inc., Santa Clara, CA 10/2006 - 5/2007
Storage Architect/Systems Engineer
• Storage solutions architect and systems engineer supporting sales staff. Working with
manufacturers and customers to design, install, and train on different storage, backup,
archival, server, and other technologies.
• Channel Reseller of Network Appliance, Hitachi Data Systems, HP, SUN, Isilon,
VMWare and other storage and networking products.
Hitachi Data Systems, Santa Clara, California 8/2003 - 10/2006
Systems Engineer
• Senior Sales Systems Engineer supporting a major storage vendor's channel resellers in
Northern California and nationwide resellers including SUN, Gateway, CDW, Forsythe,
and regional value added resellers and integrators.
• Designed and developed client infrastructure and storage solutions that created value to
customer solutions that included network attached storage (NAS), storage area networks
(SAN), iSCSI, and direct attached storage. Designed hundreds of storage area networks
in California and Nevada for small (SMB), medium, and large companies.
• Provided pre-sales technical support of several account executives in my sales district.
The support included the following: qualifying opportunities, developing sales
presentations, creating customer configurations, architectural designs, developing
proposals, responding to RFI and RFP's, entertaining resellers and clients, post sales
project management, troubleshooting customer issues, client support, and coordinating
EBC visits, remote Webex training, and meetings with clients.
EMC Corporation, Dublin, California 4/1999 - 8/2003
Senior Systems Engineer
• First systems engineer transferred to support EMC's channel reseller organization on the
West Coast. Support included Northern California, Oregon, and Washington. Mentored
and help newer systems engineer both internally and of our resellers to become proficient
in EMC systems and offerings.
• Provide pre-sales technical support in supporting several account executives in my sales
district. The support included sales presentations, configurations, proposals, architectural
designs, post sales project management, troubleshooting, client support, and setting up
meetings with clients.
Post sales project management by developing a scope of the project, developing time
•
lines and milestones, and bringing in the right resources to complete the project.
Mentored and helped develop several newer Sales Systems Engineers.
International Flavors & Fragrances (IFF), Union Beach, New Jersey 6/1993 -
4/1999
Research Computer Scientist
• Research, evaluate, purchase, install, upgrade, and manage network firewalls, hubs,
bridges, routers, 50+ network printers, 250+ workstations (NT/95, Macintosh, Unix) and
servers (Windows NT, OpenVMS, and Novell).
• Administration of all hardware and software maintenance contracts.
Chevron Information Technology Company, San Ramon, California 8/1985 -
5/1993
Programmer Analyst
CHEVRON PHILADELPHIA REFINERY: 1991 – 1993 Philadelphia, Pennsylvania
Downstream Field Service Representative from CITC.
Designed, implemented, and supported an Ethernet based DECnet Pathworks and VAX/VMS
based Local Area Network (LAN).
CHEVRON SALT LAKE REFINERY: 1987 – 1991 Salt Lake City, Utah
Downstream Field Service Representative from CITC.
Similar to the Philadelphia Refinery above but at a smaller scale. Provided LAN Administration,
design and deployment of corporate systems for 100+ networked PCs.
CHEVRON HUMAN RESOURCES INFORMATION SYSTEMS (HRIS) Group:
1985 – 1987 San Ramon, California
Designed, developed, and maintained HR systems to track professional and non-professional
applicants, EEO reporting, Internal Job Postings, early retirement tracking and other HR
corporate functions.
Education:
California State University, East Bay (formerly Hayward), Bachelor's Degree
9/1980 - 6/1985
Bachelor of Science Degree, Business Administration
Major Options: Information Systems Management (MIS), and Accounting
Minor Degree: Computer Science
Business School Representative to Associated Students Council - 1984 to 1985
President, AITP Association of Information Technology Professionals (formerly DPMA)
- 1984-1985
Certifications & Formal Training:
Former EMC Systems Engineer - Symmetrix DMX, Clariion, Celera NAS
•
VMWare – VSP Certified
•
Former HDS Systems Engineer – USP, 9900v, AMS/WMS, NAS
•
Hitachi AMS/WMS - Installation & Configuration Certified
•
NetApp - ASAP Certified
•
NetApp - NASP Certified
•
Isilon Systems – Certification Training
•
Symantec Enterprise Vault Level I & II - STS Certified
•
Symantec Foundation Suite - STS Certified
•
Symantec NetBackup - STS Certified
•
Qlogic - Certified Sales Engineer
•
Brocade Certified Fabric Professional (BCFP) - 4G Accelerated Learning Training
•
McData Sales & Technical Training
•
CommVault Sales & SE Training
•
Acronis Backup SE Certified
•
DEC OpenVMS & VAX Clustering
•
Microsoft MCSE Certification Training
•
Oracle Selling Method Training
•
Contact this candidate