Project Manager Customer Service

Stan C. King

**** ******** ****** 678-***-****

Cumming, GA 30041 ***********@*******.***

SENIOR LEVEL TELECOMMUNICATION ENGINEER

15+ Years’ Experience / Public & Private Corporations with up to $600 Million in Revenues

High Growth & Established Companies / Buy-out Ventures / Turnarounds

Customer Service Focus / Staff Motivator

It is important that you meet with me to discuss how I can help your company increase efficiencies, cut costs, and improve

its bottom line. I am a results focused, entrepreneurial, and practical leader. I offer progressive leadership and have a

passion for surpassing financial and service objectives. I derive genuine pleasure from inspiring and motivating staff,

meeting deadlines, and demonstrating the creativity critical to financial and operational success. You need me on your

team! Core professional competencies include:

* Operations process management * project planning & development * vendor sourcing & negotiating

* Multimillion-dollar P&L experience * risk management & inventory control * customer relations & satisfaction

* Sales, product, market analysis * facility management * team building & staff retention

RELEVANT EXPERIENCE

GLENAYRE/MOVIUS CORPORATION (1998 to 2008) Duluth, GA

(Publicly held Company (NASDAQ (GEMS); manufacturer of 94% of worlds paging systems with $600 million in annual revenue)

Field Service Supervisor/Principal

Managed and assisted Field Service Engineers in the installation of telecommunication systems. Responsible for solving

all field service problems and escalations.

Systems Engineering Supervisor

Supervised the Systems Engineering group in developing customized configurations and applications for customers.

Customer Service Engineer

Responsible for assisting customers with issues related to core company products.

Key Achievements:

• Reduced the installation time of core product by 70%.

• Implemented remote installation process reducing installation costs by 50%.

• Improved relationship between engineering and customer service by acting as liaison.

• Developed the process by which sales quotes are approved saving millions in revenue.

CLIPPER AUTOMATION CORP. (1996 to 1998) Cartersville, GA

(Privately Held Company; manufactured sorting systems for uniform rental companies $30 million in annual revenue)

Project Manager / Purchasing Manager

Managed in-house production and on site installation of automated conveyor systems. Developed and managed

inventory control system. Responsible for procuring parts used in production process. Out-sourced parts to obtain the

lowest price available. Developed inventory control process for ease of part location and security.

Key Achievements:

• Created complete inventory system from scratch.

• Managed all logistics for the deployment and installation of manufactured conveyor systems.

• Reduced overall inventory costs by 30% using specialized out-sourcing techniques.

Resume’ continued…

STAN C. KING – PAGE 2

GATE CITY EQUIPMENT CO. (1990 to 1996) Roswell, GA

(Privately Held Company; manufactured systems for major petroleum companies $15 million in annual revenue)

Project Manager

Managed large-scale project logistics by interfacing with Engineering, Production, Sales and Customers.

Inventory Systems Analyst / Cost Analyst

Responsible for implementing new inventory system. Established procedures for inventory verification and reorder

points. Performed activity based costing for manufactured goods allowing sales to accurately determine marginal sales

prices.

Quality Manager

Responsible for implementing the ISO-9000 Quality System.

Sales Engineer

Provided sales quotes to prospective customers. Engineered custom systems that met customer requirements.

Product Development Engineer

Developed new products that conformed to customer’s requirements.

Process Improvement Engineer

Evaluated manufacturing process and products to identify areas for improvement.

Key Achievements:

• Modified main product design reducing the production time by 50%.

• I have received American and European Patents for new product designs.

• Generated the largest annual sales totals ($13,000,000) in company history.

• Implemented the ISO-9000 quality system and received certification on first audit.

EDUCATION / DEVELOPMENT

Southern College of Technology - Marietta, GA.

BS Degree – Industrial Engineering Technology (IET)

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