Project Manager Data

Michael J. Atheneos

**** ****** ****** ******, ** 02461 *********@***.*** 413-***-****

Professional Experience

Cortera / eCredit Boston, MA 2006 – 2/2009

Project Manager/ Implementation Consultant

Leading and managing the full system development and implementation lifecycle including onsite client

workshops, process design, workflow development, application configuration, project management, user

acceptance testing, training, and support for software implementations.

Analyzing customers business, spending, risk exposure, and credit and collections policies to develop

and provide system based risk, credit, and financial solutions.

Writing business specifications documents detailing business requirements, as-is/to-be environments,

timelines, and technical specifications for clients, stakeholders, and offshore development teams.

Translating business requirements into technical system solutions which enable and enhance business

processes based upon client needs, reengineered workflows, system and operational requirements,

rollout requirements, and usability.

Managing all day-to-day aspects of software implementations and reporting to senior management.

Creating and reviewing test cases while providing on-site support and training for customers during both

user-acceptance-testing (UAT) as well as post go-live.

Creating data queries to identify out-of-balance financial data, process issues, and system transfer errors,

and providing feedback for cleansing ERP Data extracts when necessary.

Building systematic risk scoring models based upon independent variables including transaction

volume, delinquency ratios, bankruptcy, liens, judgments, exposure, trade lines, credit history, and SIC

Code/Industry.

Identifying software bugs and recommending enhancements to existing products, policies, and

processes to improve overall technical and functional performance.

Coordinating and managing daily system-to-system bulk interface data transfers of customer financial

data.

Tailoring Dashboards and Custom Reports for specific audiences from Credit Analyst’s to CFO’s.

Analyzing post go-live usability for efficiencies and up-sell potential.

Working with internal Sales and Executive Teams in developing RFP’s and Statements of Work.

Self Employed Newton, MA 2003- 2006

Business Consultant/ Project Manager

Researched, gathered, and documented end-user requirements for an Online Healthcare Portal, and

supported the importance of system features and functionalities for all appropriate market segments

through statistical data.

Performed statistical analysis using SPSS, to define customer market segments within the Healthcare

Industry including their aggregate and individual market values.

Analyzed, examined, and reported on business trends in the Online Healthcare industry regarding

competition, clientele, marketplace, and technology for a Healthcare and Medical Products

Organization.

Developed and executed online and phone surveys aimed at investigating the web usage patterns of

Online Healthcare Consumers.

Using SQL, Queried web log files to identify consumer patterns including conversion ratios, drop off

rates, and utilization rates for Boutique Trading Firm and Healthcare Company.

Created metrics reports to track existing business costs as well as client acquisition and marketing costs.

Rated the quality of high tech electronic components and performed inspections to determine counterfeit

products. Created predictive Excel models to assess likelihood of inept markets based upon product and

geographic locations.

Identified and implemented any and all process and technology improvements for high-tech electronic

component distributor.

Administered in-house databases and created custom in house software systems to monitor and manage

warehouse inventory and quality reporting.

Zeborg Woburn, MA 2002 - 2003

Data Analyst / Business Analyst

Analyzed Financial Spend along dozens of dimensions, including commodity, cost center, GL account,

geography, time, payment terms, UNSPSC code, supplier diversity status, and Vendor variables both

quantitatively and qualitatively.

Designed and developed concise, consistent, and accurate single-source databases from multiple client

ERP Systems including Oracle, SAP, PeopleSoft, and Great Plains.

Created quality control processes to audit ERP data extracts and wrote data queries to analyze out-of-

balance and missing data.

Created easy to use queries and templates to create and modify “what if” scenarios to evaluate sourcing

trade-offs, volume discounts, and non-cost factors including quality, dependability, and transport used

for Strategic Sourcing in Excel and Access.

Created and supported ad-hoc and standard client data requests and reports to support the RFP and RFQ

process.

Defined and developed commodity structures used for Financial Spend mapping and procurement

analytics.

Accenture (Andersen Consulting) Hartford, CT 1998 – 2002

Business Process Consultant (Financial Services/Healthcare Group)

Gathered and documented business and technical requirements and built an A/R application for United

Health Group automating collections procedures and the streamlining of write-offs/premium

adjustments processing; developed instructional aids for 300 end users creating a 35 hour time savings

in the process as well as a significant reduction in A/R days.

Queried billing databases for Humana HealthCare to determine billing anomalies and provided reports

detailing the root causes of the errors.

Played key cross-functional role in Service Center Optimization engagement for United Health Care

through researching new service center development, maintained project business case, developed

migration plan to migrate customers to new call centers, produced RFI’s for Call Center Software, and

presented key data and analysis to key clients.

Conducted extensive statistical research and evaluations on patterns of client satisfaction. Including

developing surveys and databases, and selecting data mining software (SPSS/Clementine) to score

thousands of records without additional hardware through multithreading, clustering, and embedded

algorithms while controlling IT costs and increased end-user satisfaction.

As a liaison between the systems group and business partners, Coordinated and expedited successful

data migration for Boston Scientific overseeing all stages of data conversion from SAP to Windchill; in

addition, organized/managed risk mitigation and overall readiness with international site data leads.

Conducted large-scale strategic opportunity assessment (RFP) for United Technologies, including

software and technology analysis, client interviews, evaluation of client company performances, and

financial analyses.

1998

Merrill Lynch Hartford, CT

Financial Consultant (Intern)

Assisted brokers in portfolio research and securities analysis.

Deloitte and Touche Business Analyst Intern (PHCS) Boston, MA 1997

Worked jointly on full-scale reengineering processes, including client training, market research analyses

and identified/interviewed vendors for data clean-up of provider database.

TECHNICAL SKILLS:

Data modeling, reporting and analytical experience using Excel, Access, and SPSS, MS Office, MS

Project, Visio, SQL, HTML, UNIX, Oracle, XML

University of Hartford Hartford, CT Bachelor of Science Degree 1998

Majors: Finance and Economics.

G.P.A. 3.5. Honors: Deans list 8 Consecutive Semesters.

Wall St. Journal Book Award for displaying excellence in Finance

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