Project Manager Quality Assurance
Resume:
Seye Oyeneye
Seye Oyeneye
.
**** ******** *** ****, *******.TX. 77036 TEL: 309-***-**** Email: ********@*****.***
Personal Profile.
An enthusiastic, highly motivated, innovative, friendly and detailed oriented professional Business
Analyst with experience in Information technology, project management, business administration also
with proven experience in systems analysis definitions, System interface design, client requirements
gathering and the ability to work effectively with different stakeholders. I am dependable and reliable in
supporting and enabling team efforts to produce long-term sustainable development through the adoption
of a persistent and flexible approach to achieving the client’s business objectives
Skills Profile.
Project Management ITIL Framework Business Process Re-engineering, User interface
design, SAP BW, Change Management Risk Management Document Management Data &
Requirements Modeling UML Object Oriented Modeling E-commerce SRUM Master & New
Product Management.
Management Skills.
Creative and aggressive self-starter with integrative thinking skills, capable of forming and
maintaining positive working relationship with different stakeholders.
Sound and innovative management practices theories, customer service delivery methodologies and
its application within a business environment (data collection, statistical analysis and sampling
methodologies) and also a strong ability to translate data into meaningful and useful information.
Solid business communication, presentation skills to different levels of stakeholders and
coordinating extensive communication networks (Facilitation of Joint Application Development
Sessions (JAD), implementing requirement, project status reports)
Strong ability to create, implement profitable changes in full consultation with all the interested
stakeholders. Also experienced in budgetary planning, control, performance management and
reporting.
Strong work ethic, taking ownership of all duties and responsibilities, strong team building skills,
time management and ability to pay attention to details.
Business & System Analyst skills.
Detailed knowledge and experience of analysis, design and re-engineering of systems applications
through agile methodology and business processes using established systems analysis, business
and systems life cycles, diagramming data and process mapping through (use case Diagrams &
RUP) and the implementation of performance measures.
Experience in the documentation of business and systems requirements, specifications, creating
user manuals, development of test plans, conducting user acceptance testing, training and the
implementation of new process or technology that delivers a business benefit.
Development of centralized documentation Libraries to ensure procedures, process flow,metrics
and training materials available to all employees with a view to increasing employee awareness.
Other Skills:
Web Applications: HTML, JavaScript, CGI, PERL, Front Page, Dream weaver CS4.
Microsoft Applications: Microsoft Office, MS One-note, Project, Publisher, Visio, XP, Professional,
MathCAD and Access.
Other Applications: System Architect (POPKIN), SQL, Rational Rose, Magic Draw & Oracle
financials, Clear Quest, Crystal Report, Cognos Report, Lotus Notes, Primavera P3, P4 & P6.
Work Experience.
State Farm Insurance
Role: Business Analyst
Responsibilities: Aug 08 - Present
Served as the advocate for State Farm agency, acting as the primary contact and focal point with
other departments.
Provided expert advice on cost/benefit analysis for different projects by identifying business needs
and provide realistic options for solution recommendation.
Demonstrated empowered leadership role, representing the various departments in the
implementation of solutions for different products.
Analyzed business needs and provide recommendations to multiple projects.
Developed functional requirements and clearly demonstrated how it satisfies business needs by
providing business value to clients.
Review, analyzed and re-engineered current and future work processes in compliance with the
Agency’s strategic vision.
Gathered and documented clear conceptual business requirements via modeling facilitation,
requirement accuracy and conceptual model development.
Captured and Translated business requirements into Activity diagrams, process Maps and use cases.
Worked very closely with different project resources to transition high-level requirements to the
implementation of various products.
Provided leadership and direction on user performance goals, usability objectives and User interface
design for different products in accordance organizations interface design principle and standards.
Provided direction and guidance on integration, system, acceptance & performance test plans and
test case creation.
Worked very closely with learning and development team to develop training, procedure and
communication.
Technology: MS Office, MS Visio, UML, Lotus Notes, SharePoint, Scrum, Clear quest, Primavera P6,
Share point, Java, Cognos report.
Crosscap Media Services
Project: Marketing Resource Management (MRM): A customized web enabled marketing planning
application, aimed at streamlining the existing marketing processes coordinating and collaborating marketing
resources with a view to aligning effective marketing strategy and improving marketing effectiveness.
Role: Lead Business Analyst & Quality Assurance Analyst.
Responsibilities: Aug 07- Aug 08
Responsible for requirement gathering for the development of a market resource management system to
streamline, redefine and improve client’s marketing Planning processes with a view to gaining competitive
advantage.
Worked very closely with the development team to ensure testability, reliability and usability by
documenting application processes, workflow, use cases, identifying Cross-functional and organizational
process improvement opportunities.
Delivered functionalities within a 30 day iteration that satisfies the business need of the client.
Performed GAP analysis to understand the “current” and “future” of the marketing systems.
Liaised extensively and facilitated daily project meetings (Scrum meeting) with the entire project team and
other stakeholders in an agile environment.
Served as a liaison between the business team and the IT team with a view to providing possible solution to
the identified business challenge.
Aligned client’s business and technical needs to deliver business benefits to clients.
Clearly translated business requirement into system requirement specification in accordance to
client’s business need and how the system will provide solution to the identified business challenges.
Developed application’s user interface with subject matter expert inputs.
Developed test plans and executed various levels of system integration, user acceptance and
operational acceptance testing using test cases to ensure that the agreed business requirements are
met.
Applied business and technical knowledge in the analysis of business requirements in areas
including database design, GUI front end design, work flow, and reporting.
Responsible for the resolution of all defects and system identified bugs.
Performed quality assurance functions by validating that the application meets the agreed functional
specification.
Technology: MS Office, MS Visio, UML, Scrum, Agile methodology, Clear quest, Share point, Java,
Crystal report, HTML, Test Driven Development.
Lincoln Financial Group
Project: Enrollment: A web based retirement planning application that allowed user to manage pre-tax
payroll deductions to 401k accounts, stocks, bonds, mutual funds and other financial assets with a view to
increasing their return on investments.
Role: Business Analyst
Responsibilities: May 2007- Aug 07
Organized and facilitated customers and internal stakeholders conducting requirements gathering sessions in
multiple locations with the purpose of defining the functional business and system requirements utilizing use
cases in UML diagrams and textual descriptions.
Wrote clear and concise detailed systems requirements specification documents to depict the systems
functionalities and features and how it would provide solutions to the client’s business needs.
Developed use cases, storyboards, process maps/ activity diagrams to highlight the “as is” and “to be”
processes of the existing business system.
Worked closely with project manager and project sponsor to document the products vision and scope.
Managed a requirements traceability matrix, prioritized and tracked requirement status throughout the project
lifecycle.
Liaised extensively and facilitated project meetings between different stakeholders, vendors and suppliers to
track and audit business/technical requirements and also determine KPI’s and CSF’s.
Working closely with developers and other various end users to ensure technical compatibility and
user satisfaction
Technologies: Sharepoint, Doors, RUP, UML, MS Office, Visio, Magic draw, Test driven development, HTML,
Clear quest & Service Oriented architecture.
Allied Systems INC Jan 2006 –March 2007
Project: Human Resource Information System (HRIS) – Implementation of a customized web based HRIS
(HR Net) system for effective management of employee’s data / information, other human resources data
information needs, Payroll management and integration with other accounting or financial systems.
Role: Business Analyst
Responsibilities:
Conducted requirement-gathering exercises in line with the business rules defined by the client and other
stakeholders through (JAD Workshops).
Conducted a feasibility study to determine business drivers and establish a business case.
Developed use cases, storyboards, process maps/ activity diagrams to highlight the “as is” and “to be”
processes of the existing business system using UML techniques.
Documented clear, accurate and concise business requirement document.
Developed a system requirement document depicting the system functionalities, features and how resolve the
identified business need.
Acted a liaison between the Business users and the Development Team
Working closely with developers and other various end users to ensure technical compatibility and
user satisfaction
Worked one-on-one with a designated programmer providing current system support and problem
analysis.
Wrote short requirement requests for site maintenance and hot fixes.
Developed test plans and conducted user acceptance tests.
Coordinated with programmers and business team members to rectify any defects uncovered during
testing
Applied Problem solving techniques to resolving issues
Built a communication plan for the project and providing internal communications as appropriate.
Technology: HR Net, Agile, UML, MS Office, Visio, MS Project, Java, Windows & SQL.
London Borough of Lambeth 2003- 2005
Projects: E- Government Transformation- This project was aimed at developing and providing support for
building and sustaining the capability to deliver transformational change to the existing social services
infrastructures through the migration of all social service benefits onto a web based environment.
Role: Business Analyst & Project Manager
Responsibilities:
Conducted requirement-gathering exercises in line with the business needs defined by the client (London
Borough of Lambeth) by meeting with users, interviewing them and documenting the identified
requirements.
Conducted research and analysis for new features, and system modification.
Created qualitative and statistical simulation models in excel.
Developed use cases, storyboards, process maps/ activity diagrams to highlight the “as is” and “to be”
processes of the existing business system.
Liaised extensively and facilitated project meetings between different stakeholders, vendors and suppliers to
track and audit business/technical requirements and also determine KPI’s and CSF’s.
Managed work packages necessary to meet business case objectives e.g. a. Base lining customer targets,
measurements and savings from their accessibility of services. b. Integrating the completed base line analysis
with socio-economic data sets for targeted marketing purposes.
Identified realistic options for potential solutions and assessing them to suit the technical and business
objectives of the client.
Undertook project office documentation including change control, project reporting, maintaining risk and
issue logs and coordinating the project plan;
Identified and assessed available options in line with the client’s business needs and technical requirements
through GAP analysis.
Tracked and auditing the agreed business requirements.
Worked closely with developers and other various end users to ensure technical compatibility and
user satisfaction
Built a communication plan for the project and providing internal communications as appropriate.
Developed test procedures for functional and regression testing to ensure quality assurance before the project
went live or rolled out.
Ensured that the project boards are aware of project dependencies and important developments or issues that
may affect the successful completion of the project on time and schedule.
Technology: Ms Office, MS project, Visio, Multivue, Onyx, SQL, system architect, MathCAD, Java applet.
Education.
Sept 2004 - May 2005.
London South Bank University.
MSc Management Information Systems (MIS)
Sept 1999 – May 2002.
University Of Ghana.
B.A (Hons) Management and Sociology
References. Available upon Request.
Contact this candidate