Project Manager Management

RICHARD HORWITZ

*** *** ******* *** • Washington Township, NJ 07676

201-***-**** (Home Office) • 551-***-**** (Cell)

*****@************.***

http://www.linkedin.com/in/richardhorwitz

SENIOR IT MANAGEMENT PROFESSIONAL

IT Governance and Strategy • Service Management • Project Management • Process Improvement

Change Leadership • Client Relationship Management

OBJECTIVE

To obtain a position in IT management where I can help organizations adapt to these trying market

conditions, putting to use the knowledge gained in my MBA studies and the technical skills I have

developed over the course of my career.

SKILLS

Project Management – More than 20 years of experience in delivering high-performance, business

aligned solutions to corporations such as Schering-Plough, Pfizer, Philips, Dun & Bradstreet, Bankers

Trust, Barclays Bank, J.P Morgan, and Lucent Technologies.

Service Management/IT Governance – ITIL V3 Foundation Certified. Experienced in Service

Architecture, the creation and implementation of SDLCs, and CMMI process improvement efforts.

Wide-ranging technology knowledge – Java, .NET, HTML, Web 2.0, SQL, Networking, Windows.

Team Leadership – Adept at bringing together teams large and small to achieve goals and build

consensus at all organizational levels from Developer to C-Level Executives.

Strong Communicator – Highly-advanced writing and communication skills. Able to share ideas and

generate enthusiasm in others. Myers-Briggs personality type: ENTJ

Sharp Analytic Mind – Skilled at identifying risks and rapidly breaking down complex problems to

deliver practical, real-world solutions. Passionate about driving organizational performance.

PROFESSIONAL EXPERIENCE

STEVENS INSITITUTE OF TECHNOLOGLY, Hoboken, New Jersey • January 2009-May 2009

Student

After leaving BearingPoint I decided to double-up on my classes in order to finish my MBA in

Technology Management. I received my degree in May of 2009.

BEARINGPOINT INC., New York, New York • June 2007-December 2008

Manager

Established an offshoring PMO at a major Pharmaceutical company allowing the firm to realize

more than $3 million in annualized savings while maintaining high levels of quality in both support

and development activities. Traveled to Chennai India to assist in candidate interviews.

Developed ITIL compliant Release Management processes and procedures for one of the world’s

largest medical device manufacturers. Also served as Release Manager overseeing and coordinating

the simultaneous release of thousands of changes to their global SAP systems.

Onshore liaison in the establishment of BearingPoint’s Services Management team in Bangalore

India.

Served as core member on the CIO Business Advantage Suite Team. This group was tasked with

developing a comprehensive suite representing BearingPoint’s solutions in the areas of CIO Strategy

and Advisory, IT Management Solutions, Governance Strategy, Business Systems Integration,

Transformation Management, and Resource Management (amongst others).

Provided key leadership on BearingPoint’s IT Service Management development team which is

responsible for defining and shaping the company’s ITSM capabilities offerings, as well as generating

collateral materials.

Created the ITIL V3 Foundation Certification training program for BearingPoint colleagues and

customers. This comprehensive program allowed trainees to achieve V3 certification without any

classroom based training. Received a BearingPoint Compass Achievement Award for this effort.

E.W. ENTERPRISES, Jersey City, New Jersey • January 2007 – May 2007

Interim/Contract CIO

Responsible for technology strategy, planning and assessment in the creation and market positioning of

new, cutting-edge Java based real-estate finance and marketing systems. Managed the creation, staffing

and establishment of the IT group as well as the creation of IT governance and project management

protocols.

DANIELLA KOREN INC, Montvale, New Jersey • April 2006 – December 2006

Director of Project Management

Provided project management, process improvement and IT governance leadership for this highly

successful pharmaceutical marketing company specializing in Patient Relationship Management systems

(web and print based marketing efforts designed to engage patients with emails, newsletters, etc.).

Successfully project managed the development and launch of three PRM systems for DKI’s largest

clients.

Led the company’s SDLC initiative resulting in a 30% reduction in time required to produce new

systems through a restructuring of development processes and use of best practices repository.

Developed Incident and Event protocols, as well as created a comprehensive set of operational level

SOPs.

Established project inventory, prioritization and tracking methodologies ensuring projects match

enterprise strategic objectives.

Managed vendors and partners in the delivery of services crucial to both DKI and its clients.

SCHERING-PLOUGH CORP, Union, New Jersey • August 2000 – April 2006

Senior Systems Analyst/Senior Process Analyst

Served as CMMI/Process Improvement SME while “on loan” to the Systems Assurance Group during

final six months at Schering. Also participated in Strategic Planning/Gap Analysis efforts.

Software Development Lifecycle Steering Committee – Co-chaired the committee tasked with the

creation of a new CMMI-based SDLC for Schering's Global IT operations. Received Shining

Performance Award for this effort.

Project Manager/Team Lead/Developer

Delivered high performance, business aligned Java/Web based solutions to meet the needs of Schering’s

4,000+ sales representatives and their managers as part of the Sales and Marketing Systems Technology

Group. Also served as Group Lead in managing service requests, system enhancements and error tracking

and resolution.

IT Governance – Elevated organizational performance through the establishment of new

standards and metrics in the areas of Build and Release Management, Change Management,

Configuration Management, Version Control and Coding Standards leading to an 80% reduction in

deployment and configuration errors in QA and Production environments.

Managed Care Integration – Architected and project managed a team of developers in the creation

of a Java based OLAP BI system providing the Schering Sales Force with the ability to quickly

evaluate the prescribing habits of Managed Care participants throughout the U.S. The Oracle Data

Warehouse supporting this application contains more than 500 million records covering every

prescription written by every doctor in the markets in which Schering competes.

Dimensions Deployment – Provided change agent leadership in the coordination and training of

nearly 200 technical professionals as part of a corporate wide migration to the use of Dimensions as a

version control system. Received Shining Performance Award for this effort.

MARKET 2000 CORP, Old Tappan, New Jersey • 1996-1998 - Chief Technologist

(later purchased by) PERSONIC SOFTWARE INC, Brisbane, California • 1998-2000

Director of Internet Automation Technologies

Successfully drove 100%+ annual growth at Market 2000 through innovative technology leadership

culminating in the purchase of Market 2000 by Personic in 1998 for over $5 million.

Responsible for the architecture, development and remote team management in the creation of state-

of-the-art recruiting packages priced in the $100,000+ range.

Accountable for managing individual project budgets in excess of $350,000.

Career Note: Additional professional background includes providing extensive technology and business

consulting services to companies of all sizes, from entrepreneurial start-ups to Fortune 500 firms. Services

performed include; Developer, Project Manager, Business Analyst, Lead Support Analyst, Systems

Architect, Technology Manager and Interim CIO.

ACTIVITIES/HONORS/CERTIFICATIONS

President, Executive Board of Directors for BARJ (a non-profit educational institution).

Information Technology Service Management Forum (itSMF) - Member

North Jersey Software Process Improvement Network (NJSPIN) – Member

Speaker at the 5th Annual Software Process Symposium (2007) in Edison, NJ on the topic

“Developing Change Agent Skills: Generating ‘Buy-In’ at the Departmental Level”

Speaker at the 6th Annual Software Process Symposium (2008) in Edison, NJ on the topic “An

introduction to ITIL V3 and its impact on software processes”

Speaker at the 2008 HP Software Universe in Las Vegas on the topic of “Letting today’s ITSM

practitioners tap tomorrow’s rewards” (covers catalog, portfolio, service level, event, and change,

configuration, and release management)

ITIL V3 Foundation Certified

EDUCATION

Master of Business Administration in Technology Management

Stevens Institute of Technology – Howe School of Technology Management • Hoboken, New Jersey

Bachelor of Science in Information Systems

Hartwick College • Oneonta, New York

Contact this candidate