Manager Management

Lam Nguyen

**** **** ********** ****** 562-***-****

Long Beach, CA 90805 ***********@*****.***

Objective

To obtain a Manager position that will utilize my managerial skills well as my education in Business

Administration.

Professional Profile

Ability to determine goals, set priorities and deadlines and develop strategies

Results-oriented leader with excellent organizational skills

Ability to manage time, materials, information, and people

Experienced with fast pace and large production environment

Able to grow with company through versatility and adaptability

Employment Experience

Warehouse Associate 2005 - Current

Blockbuster, Distribution Center Santa Ana, CA

Revolutionize the warehouse from a worst condition of not making goal for fulfilling out bound

to exceed expectation by 5 errors for 650,000 out bounds.

Serve as the go-to person, continually sought out by leaders and peers throughout the warehouse

for situational and technical advice and knowledge

Train and monitor employees to meet company’s standard of operation procedures

Develop methods to track misplaced movies and properly allocate them

Exceed expectations in packing, picking, scanning, inventory control

Constantly seeking for new ways to improve production and reduce mistakes

2001 – 2005

Warehouse Assistant Manager

Comprehensive Computer Systems Foothill Ranch, CA

Conducted informal and formal performance appraisals

Monitored and follow-up with employees to maintain high quality of production

Reported current issues to managers

Distributed tasks among employees and ensured tasks are completed on a timely manner

Created work schedule and calculated employees hours, in essence to project the hour needed for

daily productions

Captured, recorded, and verified parts information in and out warehouse

Scanned, confirmed and provided information for RMA procedures

1999 – 2001

Security Supervisor

New Millennium Group Incorporate Irvine, CA

Managed employees shifts, Scheduled and assigned locations for employees

Recruited, trained and introduced new employees to the company’s standard of operation

procedures

Reviewed and submitted employee daily activity logs to owners

Analytically resolved problems between customers

Maintained friendly relationships with owners and customers

Patrolled and reported incidents around the premise

Education

Master of Business Administration Present

American InterContinental University Hoffman Estates, IL

Expected graduation date: March 2010

Concentration in Management

Bachelor of Business Administration 4/2009

American InterContinental University Hoffman Estates, IL

Concentration in Management

Relevant Coursework:

o Business Management

o Human Resource Management

o Global Strategic Management

o Managerial Accounting and Organizational Controls

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