Management Manager

GEORGE L. TAYLOR

**** ***** *****, ******, ***** 76248

817-***-**** (Home) 817-***-**** (Cell)

*********@*******.***

PROFILE

Senior Human Resource Manager/Professional with 25+ years experience in the areas of Employee

Relations, Recruitment, Staffing, Benefits, Investigations, EEO, Diversity, Training, Performance,

Grievances, Unfair Labor Practices, Arbitrations, Mediations, and Merit System Principles.

Senior Labor Relations Professional with 20+ years experience with demonstrated success in negotiating

and contract administration of various Federal collective bargaining agreements having major national

impacts.

Effective Change Catalyst: Skilled in recruiting, training, and leading a cadre of labor relations

professionals in an ever changing labor relations environment.

Consultative Relationship Builder: Highly effective in cultivating and maintaining positive partnerships

across all levels of the organization with both internal and external clients and union leadership.

Adept Strategist: 20 years of comprehensive labor relations experience in analyzing union contracts to

determine vulnerability assessments, costing of proposals, language consistency across contracts, and

designing strategy to achieve maximum savings.

Organized Project Leader: Lead National Team to develop model for all labor negotiations to include

costing process and review, eliminating costly and conflicting local agreements.

Client focused Senior Labor Relations Professional offering strategic leadership and project

management skills specializing in:

• Contract Negotiations & • Grievance Resolution & • Employee Investigations

Administration Arbitrations

• Mediations • Unfair Labor Practices • Merit System Principles

EXPERIENCE

Senior Labor Relations Specialist 03/2005 - Present

Federal Aviation Administration, Washington, DC

Lead various management contract teams for national term and mid-term negotiations. Perform in-depth

analysis of all union contracts for vulnerability assessments; cost-saving opportunities; operational

efficiencies; language consistencies among various bargaining units and employee unions; recommend

negotiation strategies; and establish effective relationships with management and unions to achieve success.

Designated by the National office to attempt resolution with the National Air Traffic Controllers

Association of over 100 grievances scheduled for arbitration; resulting in over $2.5 million is savings/

cost avoidance.

Successfully negotiated National Air Traffic Controllers Association, Engineer & Architect labor

contract which resulted in over $300 million savings-the first FAA labor contract in over

seven years and serves as the model for future negotiations.

GTaylor Resume Page 2

Successfully negotiated National Air Traffic Controllers Association Multi-Unit labor contract

representing General Counsel, Airports, Aerospace Medicine, Logistical Support, and Finance

employees. This was the first combined negotiation representing five different bargaining

units.

Assigned as Chief Negotiator to resume contract negotiations with the National Air Traffic

Controllers Association, Staff Support Specialist bargaining unit which stalled in 2002. NATCA

represents over 20,000 FAA employees.

Assigned to work contract negotiation and administration issues with other national employee

unions to include Professional Airways Systems Specialists, National Association of

Government Employees, and American Federation of State, County, and Municipal

Employees.

Branch Manager, Labor/Employee Relations and Benefits 10/1997 – 03/2005

Federal Aviation Administration Southwest Region, Fort Worth, Texas

Responsible for managing a regional staff performing all labor relations, employee relations, and benefits

functions to include negotiations; contract administration; grievance processing and arbitrations; and unfair

labor practice defense. Supervised staff of approximately twenty three employees.

Led a national workgroup to analyze all existing field facility memorandums of agreement with the

National Air Traffic Controllers Association Union and developed a policy for all term and mid-term

negotiations which centralized all negotiations and essentially eliminated the need for over 10,000 local

agreements.

Developed an Interim Agreement with the National Air Traffic Controllers Association and served as the

national management representative for all negotiations, grievance resolution and arbitrations.

Increased the number of diversity hires by 35%.

Successfully defended management actions before arbitrators with over 90% success rate for

all cases presented.

Certified Mediator with the Dallas-Fort Worth Federal Executive Board and successfully mediated

cases for other federal agencies to resolve workplace disputes and reduce litigation costs.

Supervisory Labor/Employee Relations Officer 08/1994 – 12/1996

Department of Defense Central Region, Irving, Texas

Responsible for managing regional labor and employee relations activities to include negotiations, contract

administration, partnership agreements, grievance processing and arbitrations, and unfair labor practice

defense. Significant successes include:

Implemented Executive Order 12871 and successfully negotiated the first regional Labor-

Management Partnership Agreement between the American Federation of Government Employees

and the Defense Contract Audit Agency.

Recruited to lead an entirely new management staff with no prior experience in supervising unionized

employees. Conducted the first joint labor/management training sessions to rebuild trust and

cooperation needed for success.

Successfully led entirely new management team in term contract negotiations involving the American

Federation of Government Employees and the Defense Contract Audit Agency.

Successfully defended management actions before arbitrators with over 90% success rate for

all cases presented.

GTaylor Resume Page 3

Supervisory Labor/Employee Relations and Training Officer 07/1990 – 08/1994

Environmental Protection Agency, Research Triangle Park, North Carolina

Managed all aspects of labor, employee relations, and training activities for five national research facilities

to include negotiations; contract administration; grievance processing and arbitrations; and unfair labor

practice defense. Supervised five employees.

Established and maintained a positive labor-management relationship that was acclaimed as “raising the

labor relations program from the dead”.

Developed and successfully negotiated with the American Federation of Government Employees a

strategy designed to eliminate all second-hand smoke from the workplace in all Environmental

Protection Agency facilities in Research Triangle Park, North Carolina. Presented the agency case

before the Federal Service Impasses Panel.

Successful in resolving national contract issues with the American Federation of Government Employees

based on successful partnership efforts and contract negotiations at the regional level.

Successfully defended management actions before arbitrators with over 90% success rate for all

cases presented.

National Branch Manager for Labor/Employee Relations and Safety 02/1986 – 07/1990

United States Department of Agriculture, Washington, DC

Managed a national labor, employee relations and safety program with an annual budget over $2 million for

personnel costs and benefits, travel, and litigation in an organization of over 16,000 employees

geographically dispersed in all fifty states; fifty state human resource offices, four technical service centers,

and literally thousands of field facilities. Supervised a staff of over twenty five specialists and attorneys.

Team leader for field assessments reviews to determine organizational effectiveness, customer

satisfaction, and performance metrics designed to accomplish milestones and mission. to Maximized

performance management and organizational effectiveness.

Trained labor and employee relations professionals in litigation of grievances, adverse and

employee-based actions before arbitrators, the Equal Employment Opportunity Commission, and

the U.S. Merit Systems Protection Board. Successful defense in over 90% of cases.

EDUCATION & TRAINING

Bachelor of Science, Secondary Education w/Honors

North Carolina State University, Raleigh, North Carolina

United States Army

1971–1974 Honorable Discharge

Certifications: Certified Mediator, Dallas – Fort Worth, TX Federal Executive Board

SKILLS/ TALENTS

Highly respected and successful LR Chief Negotiator for National Contracts

Outstanding written and oral communicator

Successful litigator of management actions before third parties

Certified Mediator

Skilled planner, organizer, and multi-tasker

Persuasive and factual management advisor

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