Project Manager Customer Service

Christopher D. Luthy

*** ************ **. ****** ** 80203

707-***-**** (cell) ***********@*****.***

Combined 14 years of production, warehouse and cGMP manufacturing experience with an emphasis in

supply chain management. I have been recognized and rewarded within my career for my strong

interpersonal, communication and problem solving skills as well as successful demonstration of leadership,

teamwork and technical expertise. Oral and written proficiency in Spanish.

PROFESSIONAL EXPERIENCE

Genentech, Inc., - SR. BIO-PROCESS TECHNICIAN 04/04-Present

* Accountable for achieving integrity driven results measured by Key Performance Indicators & Metrics

* Effective at initiating relationships and leading cross functional teams

* Development and implementation of Process Improvements

* Strong written and verbal communication with various levels of management and other departments

* Planning and scheduling of daily operations to ensure that equipment is turned over on schedule

* Proficient in Siemens Direktor, Honeywell Experion automation controls and SAP ERP

* Create and revise Standard Operating Procedures (SOPs) to meet deadlines

* Revise Compliance Training, including written Proficiency Training Guides and Test materials

* Knowledge of supply chain concepts and best practices, operational research, and strategic analysis

* Track and assess processes, comply with cGMP regulations

* Prepare RFQs and RFIs for laboratory supplies and projects: research of pricing, obtaining price quotes,

and securing competitive bids

Genentech, Inc., - CHANGEOVER LEAD 01/07-Present

*Manage Changeover Team

*Ensure timely completion of Equipment Changeover

*Facilitate quality review of Changeover procedures

*Single Point of Contact (SPOC) for all Purification Operations Group (POG) changeover activities

*Ensure debug/validation/changeover activities are scheduled optimally

*Represent POG at site wide coordination meetings

*Strategic implementation of process and special projects

*Develop and deploy 5S and Lean within the scope of Changeover

Genentech, Inc., - (assignment) SR. SCHEDULER PLANNER 05/09-Present

*Manage daily and weekly plant schedule for production, non-production and maintenance activities

*Budget production rates and site priorities for facility

*Proactively mitigate issues impacting operations and ensure schedule attainment

*Effectively schedule plant production utilizing ERP business system software (SAP)

*Act as a focal point to resolve issues that arise during normal operations

*Create and manage stock transfer requests from internal supply sources in the ERP system

*Ensure fluid integration of system and department processes

*Identify and communicate production bottlenecks and collaborate cross-functionally to mitigate

schedule disruption

*Lead a Daily Coordination Team meeting to prioritize plant activities and due dates

with cross-functional team: consisting of representatives from Manufacturing, Material Planning,

Facility Maintenance Scheduling, Warehouse/Sub-stores, Validation, Site Technology, QA and QC

Christopher Luthy, Page Two

Solano Community College – CHEMISTRY LAB MANAGER 09/99-04/04

* Prepared reagents for disciplines including biology, chemistry and microbiology

* Maintained reagent chemical and lab equipment inventory

* Managed and forecasted chemistry lab budget and submitted project proposals

* Implementation of analytical techniques

* Prepared media, column packing materials and proteins

* Managed projects and lead teams to ensure on-time, on-budget performance

* Planned special projects to improve laboratory operations

* Detail oriented, strong organizational skills, able to present data clearly

* Facilitated proper waste collection-disposal contracts and maintained OSHA Compliance

* Hired, managed and trained employees, performance review and letters of recommendation

* Established and managed maintenance and service contracts with vendors and waste disposal contractor

* Prepared RFQs and RFIs for laboratory supplies and projects: research of pricing, obtaining price quotes,

and securing competitive bids

Sears Roebuck - DEPARTMENT MANAGER 09/97-09/99

* Developed Sales Techniques and Marketing Presentations

* Met 100% of sales goals and expectations

* Responsible for analyzing and evaluating local business trends, reported status to corporate

* Built and maintained commercial business relationships through follow-up and customer service

* Contract warranty claims review and negotiation

* Hired, managed and trained Sales Representatives, performance review and letters of recommendation

TIMEC, Inc., - REFINERY TECH/MECHANIC 01/97-08/97

* Installation and maintenance of refinery units in SF Bay Area

* Chevron Refinery Chemical Fire Response Training

* Hazmat Certified (40 hr. HAZWOPR)

Viking of California – WAREHOUSE SHIPPING SUPERVISOR 06/95-08/96

* Managed warehouse for exterior building products distributor

* Monitored daily inventory levels, planning and forecasting

* Quality Control / Final Inspection of MDSE

* Planned delivery logistics

* Solving customer concerns with shipping & PO’s

* Exceed department service goals & objectives

* Forecasted and recorded monthly shipments

* Supervised and motivated employees

EDUCATION and TRAINING

University of Phoenix - BS Business Management

with Emphasis in Global Supply Chain Mgmt

Solano Community College - Associates in Chemistry

APICS CPIM - Certified in Production and Inventory Management (CPIM)

Six Sigma- Green Belt

SAP ERP - Business Process Integration and Solution Architecture

5s Lean Manufacturing

Certified Trainer Genentech, Inc.

Certified Fork Lift Instructor-State of California

Microsoft Office – Word, Excel, Outlook, Power Point and Project Manager

Contact this candidate