JYOTIN ARORA
E-mail: ********@*****.***
Mobile: 508-***-****
Harrison, NJ – 07029.
Objective: Over 6 years experience in different roles as a corporate trainer, programmer,
technical support and looking to excel in the same areas.
Education: New Jersey Institute of Technology (NJIT), Newark, NJ
MS, Computer Science, May 2007
Indira Gandhi National Open University (IGNOU), New Delhi, India
MCA (Masters of Computer Applications), Apr 2003.
Delhi University, New Delhi, India
Bachelors In Arts (Hons) English, June 1998.
TECHNICAL SKILLS:-
UNIX, Windows 9x, XP, Vista.
Operating Systems
SQL, PL/SQL, Shell Programming, UNIX, C, C++.
Languages
Databases Oracle, Microsoft Access
Certifications Oracle 8i,9i,10g.
EMR Software Eclinicalworks, All scripts, Md tablet.
PROFESSIONAL EXPERIENCES:-
Jan 2009- Mar 2009
mDTablet
I
Matawan, NJ
Role – EMR TRAINER
Responsibilities:
Installation, Upgradation and Maintenances of Databases on Linux & Windows platforms.
Was responsible for designing of all the technical courseware, rolling out of new versions and
latest upgrades and training a huge set of audiences in terms of all the practices spread all over the
country right from the front office staff, nurses, doctors etc…
II Aug 2007 –Dec 2008
Eclinicalworks Inc
Westborough, MA.
Role – Sr. EMR & MEDICAL BILLING TRAINER
Responsibilities:
Installation, Upgradation and Maintenances of Databases on Linux & Windows platforms.
Was responsible for designing of all the technical courseware, rolling out of new versions and
latest upgrades and training a huge set of audiences in terms of all the practices spread all over the
country right from the front office staff, nurses, doctors etc…
Followed the complete workflow life cycle teaching the software from scratch right from the basic
fundamentals to teaching all aspects of medical billing including the generation of HCFAS, paper
and electronic claim submissions, generation of claim batches and correcting errors in all kinds of
claims.
Dealt in detail with the renowned clearing houses which act as a middle entity between the
practices and the insurance carriers. Helped in creation of electronic and paper claims. Worked
extensively on cognos and APL reports for generation of all kinds of reports.
Taught all aspects of EMR to the doctors and the nurses including filling out the chief complaints.
the history of present illness, Review of Systems, Vitals, Immunizations, Medical, Family, Social
History, Ordering Xrays and doing DI through the software etc…
Extensive travel required about 90% of the times on a monthly basis.
II Jan 2006 –Apr 2007
New Jersey Institute of Technology
Newark, NJ.
Role – Oracle Database Assistant
Responsibilities:
Installation, Upgradation and Maintenances of Databases.
Worked for the Sponsored Research Department handling the grants for the professors, checking
on their contracts, projects with renowned agencies like USDOD, NASA etc which had offered
grants for high end research work.
Worked on calculations of the different accounting related tasks in Microsoft Excel –which
involved working extensively on excel formulae and reports.
Generation of daily reports, monthly summaries and ad-hoc reporting operations.
Assisting the assistant director with the day to day chores and office related tasks.
III Wipro Technologies & Spectramind Jan 2004-June 2005
New Delhi, India
Role – Dell Corporate Trainer
Responsibilities:
Installation of the Windows operating systems and their formatting the client desktops and laptops.
Handling technical support related queries and errors generated while working with them.
Troubleshooting all Dell related products and Internet related issues.
Worked as a Corporate Trainer teaching batches Dell technologies.
IV Aptech Corporate Jan 2003-Dec 2003
New Delhi, India
Role – Corporate Trainer
Responsibilities:
Worked as a Corporate Trainer teaching batches related to C/C++ programming and Oracle
database batches and operating system concepts.
Was responsible for generating management related reports and doing programming in Oracle and
C++ to handle different kinds of office related applications and inventory management which
comprised of different file handling capabilities and prepared software applications for handling
the whole student management system right from student registration, fee schedules, class
schedules, examination and internal test details and administering lab related practical exams.
V NIIT Jan 2001-Dec 2002
New Delhi, India
Role – Software Trainer/Faculty
Responsibilities:
Worked as a computer faculty teaching batches related to C/C++ programming
Taught the students different operating systems like MS-DOS, Windows and basics of UNIX.
Taught students how to do programming in Visual FoxPro, COBOL and Microsoft Access.
Worked as lab instructor and assisted students with practical programming questions if they were
requiring any help for the same.