Sales Manager

JAMES K. SAULSBURY

**** ******* ***** ****: 410-***-****

PERRY HALL, MD 21128 **********@*****.***

PROFESSIONAL QUALIFICATIONS

Results focused, top performing manager with 5+ years of placement and technical sales experience

Consistently recognized for exceeding goals and stellar performance record

Knowledgeable business partner with consultative approach

Able to accurately assess client and candidate needs

Valued for relationship building skills and ability to leverage customer service to drive business

EMPLOYMENT EXPERIENCE

ComputerTraining.com December 2006–April 2009

Regional Career Services Manager April 2007–April 2009

Developed and implemented new best practices for entire department to take ownership of the hiring process for

our students and graduates which resulted in an 18% increase in placements from 2006 to 2008. Managed the

highest volume team in the company. Participated in company growth from 16 to 26 centers in under two years.

Managed the Career Services Departments of 6 to 8 Microsoft Partner, IT Academies with a staff of 6 to 9

Career Services Specialists in Baltimore, Boston, Chicago, Detroit and Washington DC.

Created and facilitated training for all new managers and Career Services Specialists, including classroom,

one-on-one, and mentor training.

Designed and facilitated training for 25 departmental contacts to ensure consistency.

Monitored daily activity and results to ensure company goals were met or exceeded by reviewing metrics and

conducting on-site visits requiring extensive travel.

Prepared and administered quarterly site evaluation reviews, annual performance evaluations, and corrective

action plans or other disciplinary actions as appropriate.

Coordinated local office operations with staff services such as counseling, job market analysis, recruitment

and staff training, and human resource development to achieve program objectives.

Formulated, designed and reviewed procedures and operating reports to determine effectiveness and if

objectives were being met.

Worked closely with the Director of Licensing and Accreditation to ensure achievement of state education

and accrediting agency requirements for Career Services department.

Collaborate with other members of the Career Services Management team to recruit for Career Services

Specialist positions, including advertising, interviewing, and making the final hiring decisions.

Managed Corporate Relations accounts, marketed ComputerTraining.com to national companies to afford

students placement opportunities, and forged continuous national and regional relationships.

Career Services Specialist, Newark, DE December 2006–April 2007

Improved Newark center placement rates from 55% in January 2007 to over 71% by the end of March, allowing

the center to remain accredited and become the top performing center for 2007. Mentored Newark Career

Services Specialist. With in three months they became the top performing member of the Department.

Identified potential employers that matched the educational background and skill sets of the students.

Aggressively marketed students and the program to a significant number of new, prospective employers

Networked with employers and IT recruiters to maintain corporate relationships and identify new employment

opportunities for students and graduates.

Conducted informative presentations on job search strategies, interviewing skills, and resume development

Developed customized resumes and cover letters for students and graduates.

Coached students on interview preparations, salary negotiations, internet job searching and networking.

Conducted mock interviews with students and provided individualized feedback.

Set up coordinated classroom visits with hiring companies and recruiters where employment opportunities

were discussed and on-site interviews were conducted.

Documented all student and employer interactions in the company database.

Engaged visitors in conversation and facilitated positive interaction between prospective and current students.

Presented a dynamic overview of Career Services to prospective students with current and relevant examples

of successful student placement.

Continued…

Kforce Technology May 2006–December 2006

IT Search Manager Baltimore, MD

Identified and recruited qualified IT Professionals for permanent and contract positions.

Interviewed candidates to understand their career aspirations and professional goals to effectively match those

needs with the needs of the client.

Recruited mid and C-level IT professionals and passive candidates through sourcing and networking

Sourced target companies to identify key staff and managed search efforts of other recruiters.

Managed the interview process on both the client and candidate side and consistently followed up to ensure

candidate and client satisfaction.

Responsible for planning, executing, cultivating and monitoring existing accounts and building new business.

Provided consultation regarding the client’s organizational structure and made necessary recommendations to

their job specifications and requirements.

Aerotek October 2005–May 2006

National Recruiter Nationwide

Recruited for a variety of positions at Fortune 500 companies including Bank of America, Verizon, Humana,

and Wachovia across the United States.

Recruited on high volume requirements and rapid operation start ups where the client expects our team to

deliver over 125 candidates in less than 30 days.

Required to staff for different employment types including Direct hire, Temp to Hire, and Contract positions.

Reported to the Director of National Accounts and successfully managed local recruiting teams.

Seiler Hughes January 2004–October 2005

Technical Sales Consultant Baltimore, MD

Generated new accounts while developing current customers in the Mid-Atlantic Territory for a distributor of

specialty chemicals, equipment, and processes for the Surface Finishing Industry.

Developed monthly sales and technical support schedules; coordinated customer visits with suppliers.

Designed and implemented processes for new and existing customers including Kanban Inventory Systems.

Developed one of my customers into the largest company equipment account.

Assisted customers with NADCAP audits.

United Equity January 2003–September 2003

Sales Associate Baltimore, MD

Generated leads while receiving loan officer training; achieved the top 10% of loans closed in the division.

Received recognition for most loans closed for the months of May and June 2003.

Promoted to Team Leader for June and July; responsible for the performance of four Sales Associates.

TECHNICAL SKILLS & CERTIFICATIONS

MCP (Microsoft Certified Professional, Server 2003)-Testing April 13th

Operating Systems: Microsoft Windows Vista, XP Professional, and Server 2003

Hardware: Set-up and installation of networked PCs, servers, and peripherals; Category 5 Cabling, Wireless

Networking: Active Directory, Group Policy, DNS, DHCP, VPNs, RAID, TCP/IP subnetting, LAN/WAN

Applications: Aventail Remote Access, Recruitmax Resume Database Software, Microsoft Office Suite

EDUCATION & TRAINING

Bachelor of Science in Business Management, 2002

Millersville University, Millersville, PA

Member, Pi Sigma Epsilon Sales and Marketing Fraternity

Peter Leftkowitz Recruiter Training Seminar-Morgan Consulting Group

Career Directors International Resume writing and certification course

Career Directors International Interviewing the Gold Standard

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James Saulsbury

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