Project Manager

PIETRO CAVALLARO

** ***** **** *****

Chappaqua, NY 10514

917-***-**** *********@*****.***

PROFILE

• Highly experienced technical professional with a strong background leading, training and directing IT

departments. Skilled in designing, implementing, and managing network infrastructures. Talented in

aligning business needs with technology.

• Practiced in full lifecycle project management from conception through implementation. Adept in

Business Analysis, Requirements Definition, and the formulation of IT solutions that increase

bandwidth and streamline operations.

• Experienced in authoring comprehensive technical documents, weekly reports, and network layout

blueprints.

• Skilled in determining ways to reduce company overhead through the consolidation of resources,

vendor outsourcing, and negotiation of new contracts.

EXPERIENCE

TERACOM NETWORKS INC., New York, NY 2007 – Present

A provider of network and software support for Hedge Funds, Venture Capitals, and Banks.

Senior IT Consultant

Perform project management for multiple projects, while ensuring on-time and in-budget completion. Setup and

configure various operating systems and applications, including Server 2003, Exchange, ISA Firewall and various

financial software. Provide support and maintenance for Hedge Funds and Venture Capital clients, as well as

company executives. Monitor all systems, in charge of Active Directory and GPOs, resolve complex issues, and

apply service packs and patches as necessary.

Achievements:

• Team member of a server migration and upgrade project, which included all definitions, costs, and

risks. Project resulting in significant system enhancements.

• Successfully implemented VPN capabilities through certificate authority, increasing productivity by

enabling users to work from home.

HAVENS INC., New York, NY 2003 – 2006

A $10MM privately held destination club company. (Worked with Havens P/T while I was working at

Revlon)

Consulting IT Manager / Network Administrator

Developed and managed the entire IT department. Designed and implemented new departmental policies

and procedures. Researched and retained an IT consulting company. Negotiated new lease agreements

for various peripherals. Established lines of credit with Insight and Dell.

Achievements:

• Generated a savings of $35K in setup costs through the utilization of VoIP versus PBX systems.

• Saved the organization $80K per year by outsourcing the mail exchange system and developing a

members reservation system.

• Reduced expenses by $5K through the research and consolidation of hardware peripherals.

• Retained a website company to design a member reservation systems driving the scale down and

automation of the reservation desk.

REVLON, INC., New York, NY 2000 – 2007

World leader in cosmetics, skin care, fragrance, and personal care.

IT Manager (2007)

Project Leader / Senior. Tech Analyst (2000 – 2007)

PIETRO CAVALLARO PAGE TWO

(Revlon Inc. Continued from Page 1)

Directed a staff of five technicians providing software, hardware, network, voice, and blackberry support.

Received a promotion to IT Manager. Authored comprehensive technical writing and created network diagrams.

Defined, tracked, and managed project scopes. Created weekly reports on all helpdesk calls performed.

Developed and implemented policies, procedures, and processes. Analyzed business needs and implemented

short and long-term plans to meet business objectives. Collaborated with staff and management to develop and

communicate project plans, schedules, cost, and organization-wide metrics. Developed a global image for all

laptops and desktops.

Achievements:

Ensured local compliance to the corporate infrastructure policies and standards.

•

Managed a group of 4 techs and performed weekly SLA Metrics on service calls.

•

• Orchestrated the restructuring of dial-up accounts, resulting in a savings of $40K per year.

• Reduced equipment theft by designing and implementing a hardware inventory for NY Metro area.

• Successfully completed two audits for a handheld equipment vendor, providing education on how to

keep up-to-date inventory of 600 units and track equipment performance.

• Orchestrated the rollout of 250 laptops, including defining, coordinating, and risk analysis. Project was

completed within several days, with 50% being completed in the first three days.

• Led the project to upgrade windows 2000 to XP, ensuring all goals were obtained on-time and in-

budget.

• Upgraded Legal Department software for 50 users to ensure compliance with Windows XP and

increase productivity.

MCCANN-ERICKSON INC., New York, NY 1997 – 2000

A $7B worldwide advertising agency.

Senior Laptop Analyst

Maintained and supported over 400 laptops. Analyzed and resolved critical hardware and software issues,

utilizing various remote tools. Provided Executive Support to Top Executives.

EDUCATION

BA, Anthropology, Drew University, Madison, NJ

CERTIFICATIONS

Boston University – Certificate in Project Management

WSET – Advanced Level (Wine Studies)

Principles of Management in a Corporate Environment

Maintaining and Implementing a WWW Server

Designing Through the use of HTML, SML, Perl, and JavaScript

Six Sigma Organization, Yellow Belt Certification

LANGUAGES

English, Italian, and Spanish

HOBBIES

Golf, Mountain Biking, Culinary Arts

COMPUTER SKILLS

OPERATING SYSTEMS: W indows 2000 Professional, Windows XP Professional, Windows 2000 & 2003

Server, Fedora Linux, MS-DOS, MAC osX.

APPLICATIONS: Blackberry Enterprise Server 4.0 & 4.1, Veritas Backup, MS Exchange, ISA, Bloomberg,

Reuters, Advent Axys and Moxy, Docs Open, MS Project 2003, Sharepoint Portal, Citrix Metaframe, XML,

CGI, Perl, JavaScript, CSS, DHCP, TCP/IP, RAS, MS Office, Lotus Notes, WordPerfect, FrontPage, MS

Outlook 2003, Adobe Photoshop, Symantec Ghost Server, Symantec PCAnywhere, Visio, SQL Server,

Active Directory.

HARDWARE: Routers, Laptops, Blackberry, CAT 5 cabling, Hubs & Switches, Tandberg Video

Conferencing, RAIDs.

Contact this candidate