Customer Service Accounting

Patrick L. Gunther

**** **** *** *****

Orem, UT 84058

Phone: 801-***-****

*********@*******.***

SUMMARY:

I am seeking a cost accounting or cost analyst position. My greatest strengths include my

careful attention to detail, a particular focus and skill in fact finding and problem resolution,

and the creative approaches that I take in the implementation and execution of a plan.

EXPERIENCE:

November 2008 Various (Independently Contracted for) Orem, UT

to Retail/Amusement Park/Auto Dealership/Banking/Hotel/Restaurant Customer Service Auditor

Present

As an independently contracted agent for between 12 and 15 companies, I regularly visit

establishments (unannounced and anonymously) in a variety of industries to evaluate a

pre-determined set of measurable variables with a particular focus on their product presentation

and layout, sales skills, store cleanliness, and customer service. I am assigned "dummy

scenarios" to portray a certain segment of the consumer population, and required to report in

detail the results of my interaction from beginning to end in descriptive text. Additionally, photos

and audio recording are at times required. I specialize in hotel and restaurant audits.

March 2002 Young Life Research Clinic Springville, UT

to Acupuncturist

October 2005

As a member of the staff of doctors at the Young Life Research Clinic, my responsibilities

included assessing the needs and guiding the direction of patient care in a natural and holistic

health care setting. In particular, the skills that I developed that will carry over into a desired cost

accounting/analyst position are the diagnostic and differentiation of the various maladies I

observed in the clinic setting. In response to what I observed, I developed tactics and strategy,

and constantly re-assessed and updated my treatment protocol as changes occurred and

updated needs were presented.

EDUCATION:

2009 Utah Valley University Orem, UT

Bachelors of Accounting GPA: 3.6

I returned to school in the Spring of 2007 to pursue an accounting degree. I discovered

through my evolving student experience that I would be equally suited to a general

accounting or an auditing/analyst type career. I had many of the well-rounded skills already

built-in from past jobs and life experience. I would especially like to be involved in the

variance analysis and budgeting aspects of a management control system. I graduated from

UVU on May 1, 2009.

2001 The International Institute of Chinese Medicine Albuquerque, NM

Master of Oriental Medicine Acupuncture and Herbology GPA: 3.4

I received my Master of Oriental Medicine degree in April of 2001, after four years of

intensive study in acupuncture and herbal medicine. Toward the conclusion of my studies, in

the Summer of 2000, I interned at the China-Japan Friendship Hospital in Beijing, China, as

well as the Chengdu University Hospital in Chengdu, China.

RELATED COURSEWORK:

I am a member of the International Honor Society Beta Gamma Sigma.

PERSONAL:

As a 30-something I offer a more mature perspective to the job equation than most

entry-level applicants, while simultaneously being able and willing to flex my humble muscle

and acknowledge that I have much to learn in taking on a new career path. I'm bright-eyed

and bushy-tailed, and you will find I am pleasant and eager to please.

I possess a skill in writing that is fresh and creative. I am able to convey ideas clearly, and

my detail-oriented personality shows in the thoroughness of my reports.

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