Information Technology Technician

Joshua Horta

**** *. ********** *** **** Cell :626-***-****

La Puente, CA 91744 ***********@*******.***

OBJECTIVE

To obtain a position in Information Technology that will utilize my abilities and my education.

EDUCATION

ITT-Technical Institute, San Dimas, CA

Associate of Science in Information Technology – Computer Network Systems

2004 to 2006

ITT-Technical Institute, San Dimas, CA

Bachelor of Science in Information Technology – Information Systems Security

November 2006 to March 2009

SUMMARY OF TECHNICAL SKILLS

Hands-on experience with hardware and software problem solving and testing skills

including knowledge of maintaining, troubleshooting, installing, repairing, upgrading

operating systems, for PC and Mac hardware

Applications: Microsoft Office 2002, 2003 & 2007, Visio, Outlook, Open Office, Adobe

Photoshop, Internet Explorer, Mozilla Firefox, VMWare Workstation, Nero, Roxio

Operating Systems: Windows 2000, XP Professional, XP Home, XP Media Center, Server

2003, Windows Vista, Mac OS X 10.5, Ubuntu, SUSE, Red Hat, Fedora, and other

varieties of Linux

Trained in the installation, partitioning and configuration of Linux, Windows, and Mac

Operating Systems including command line usage, installation, troubleshooting,

maintenance, and upgrades

Experienced in Ethernet networks, TCP/IP, network connectivity, cables, modems, routers,

wireless networks, switches, hubs, firewalls, AVG, Zone Alarm, Norton, and McAfee Anti-

virus, and NIC cards

Installed, configured, and troubleshoot hardware (Laptops/Desktops/Servers/Macs)

CD/DVD drives, hard drives, CPU’s, sound cards, printers, monitors, I/O devices, Memory,

Motherboards, and Modems

EXPERIENCE

X-Engineers – PC Technician (in house/field)– October 2006 to present

My job duties are to repair any problems with software and hardware issues with Desktop

PC’s, Laptops, Apple Computers, and Servers. Resolve any Operating System problems.

Remove any viruses, Trojans, spyware, and malware. Improve system performance of

Windows Operating Systems. Setup and install networks wired and wireless. Build computers

and refurbish old ones. Phone support for customers. Replace laptop parts such as

motherboards, screens, keyboards, etc. Make ads for promoting the company. Solder laptop

jacks

PERSONAL SKILLS

Passionate for Technology

Bilingual: English/Spanish

Good follow through skills and able to work independently

Self-motivated individual with strong work ethic

Very dependable, loyal, and responsible

Able to work well with others and quick learner

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate