PRIYA THOMAS
Torrance CA ***01
*********@*****.***
SUMMARY Software Engineer with 4 years experience in software development lifecycles
ranging from Design, Development, Testing, Implementation and Customer Support.
Worked in the following domains: Wireless modules, Telecommunications, Financial
Services
SKILLS Java programming and Object-oriented analysis (using UML, Visio)
Load Testing (using JMeter) and System Testing (Web Application testing)
Application deployment (using Oracle Application Server)
Drafting of Test Definitions : Test plan, test cases, user manual)
Fault tracking, Reporting and Management (using JIRA)
Customer query handling (using OTRS - Trouble ticketing tool)
Services Process Model definition (Service Desk & Trouble Ticket Handling)
Database creation, population, querying (using SQL Plus)
TOOLS Programming Java 1.5, JDeveloper 10, Eclipse 3.3, Netbeans 6.1,VB 6.0
Application Server Oracle 10g, TomCat
Database Oracle 10g, SQL Server 2000, Microsoft Access 2004,
SQL Plus 10.2.0.1.0
Testing JMeter 2.3.1, Grinder 3, IMACS Test management suite,
Mercury TestDirector 8.0 SP2, JUnits
Reporting JIRA 3.7 fault reporting and management tool,
OTRS 2.1.6 customer trouble ticketing tool
Scripting technologies HTML, XML, JSP, Javascript
Design MicrosoftVisio2005, Microsoft Office package 2007, UML
EXPERIENCE
SIEMENS Development Engineer
Wireless Modules Involved in the development of several client-server solutions built around the
Midrand, South Africa Siemens Wireless Module, a device which reads data from the client in which it is
May 2006 - January 2008 placed and communicates data using GPRS to a server.
Project: Power Meter Application, Thailand
Tools utilized: JDeveloper, Oracle 10g Database, SQLPlus
Responsibilites:
Server-side development (JDeveloper, Java)
Design of web interface with UIX page development (JDeveloper)
Formulating Database scripts (Oracle 10g DB, SQLPlus)
Project: Toyota Material Handling, Sweden
Tools utilized: Oracle 10g Database, Oracle 10g Application Server with Enteprise
Manager, JDeveloper, IMACS, JMeter, Grinder, OTRS, JIRA, VBA, Microsoft Visio
Responsibilites:
Requirements Specification and feature list definition
Test case preparation using an internal test management suite (IMACs)
Web Application Testing
Server Load and Performance Testing (JMeter, Grinder)
o Set up of test environment locally and on remote hosting partner
o GPRS Servlet Testing and optimization
Service Process definition according to ITIL
o Definition of Service Process Model for Service Desk Management and
Trouble Ticket handling
Operation and delivery project responsibilities
o ATMN drafting, identification and definition of ATMN testcases.
o Drafting of Test Definitions: Scope of Work documents, Test Network,
Network Specifications of Hosting partners, Test Plans, User Manuals,
Field Test Concept
o Verification of the I.T performance at the hosting partner, Customer
Support line query handling (OTRS and JIRA)
o Billing Template creation (VBA Macro Development)
TELKOM Developer
ITS Dept Project: Error Control System
Pretoria, South Africa Tools utilized: JDeveloper 9, Altova XML Spy, Oracle 8i, TOAD, NetBeans, Mercury
November 2004 - April TestDirector 8.0 SP2
2006
Responsibilities:
Development of Error Control System interface for error management in other
operational systems (Java, JDeveloper)
Business Analysis - Several JAD sessions with business analysts of other
operational systems to formulate business rules and discuss the interfacing
between the error control system and other operational systems.
Data Architecture - Formulation of Object Types
Oracle database conversion scripting (Oracle 8i Database)
Database Configuration through Stored Procedures (Oracle 8i Database)
Testing – Preparation, Compilation and Execution of Testcases (JUnits, Java,
Mercury TestDirector 8.0 SP2)
REAL PEOPLE Software Engineer
East London, Project: Redesign of Call Centre Front End
South Africa Tools utilized: Microsoft Office InfoPath, Microsoft Biztalk Server 2004,
July 2003 - January 2004 VS.Net(C#),SQL Server 2000, XML, JavaScript
Responsibilities:
Requirements Analysis - Interaction with clients (call centre personnel) to
understand current system functionality, drawbacks and future requirements.
Design of the new system front-end based on requirements
Implementation - development of front end functionality (JavaScript, Microsoft
Office Infopath)
Development of web services (C# Visual Studio.Net)
Testing & Installation of developed system on client machines
Continual interaction with clients until satisfaction is attained.
Training of the clients to ensure complete understanding of the operation of the
new system and additional features.
EDUCATION Certifications: SUN Certified Java Programmer 5.0 (91%)
University of Pretoria B.Sc (Honors) in Technology Management
South Africa Subjects: Decision Analysis, Technology and Innovation Management, Project
2004 -2005 Management, Research Methodologies, Systems Engineering, Lifecycle Engineering,
Technological Entrepreneurship, Operations Management
Cochin University of
BTech (Engineering) in Information Technology
Science and
Technology
Mini Projects
India
RDBMS Project-Computerized Railway Reservation System
1999-2003
Tools Used: Oracle 8.0(back-end), Visual Basic 6.0(front-end)
Web Project-Content Management Server(Online News Website)
Tools Used JSP, HTML, Microsoft Access
Embedded Systems-Building Security System
Tools Used : C++, Keil (C cross-compiler & IDE), Microcontroller 8051
A Building Security System based on Embedded Software developed on
the host machine for deployment on the target machine (Microcontroller
8051)
REFERENCES Mr. Thomas Zedler (Former Service Dept. Head, A&D SC WM AE, Siemens Ltd)
Berlin, Germany, Ph: +49-033*-******* – 11
Mr Hartmut Boehmer (Former Project Manager, A&D SC WM AE, Siemens Ltd)
Midrand, South Africa, Ph: +278********