Human Resources Sales

LEAH BOWEN-COGSWELL

** ******* ******

HAVERHILL, MA 01830

***/***-****

************@***.***

OVERALL QUALIFICATIONS

Comprehensive experience and in depth knowledge of human resources practices and processes. Work

collaboratively with functional client department heads to drive HR programs and solutions that create results.

Significant concentration and success in both public and private companies in medical devices, healthcare

informatics, technology (hardware/software), direct mail, telecommunications, retail, consulting services,

insurance, financial, environmental, consulting, and manufacturing.

Solid team player with leadership skills and success in building and guiding top-performing HR teams. Highly

accountable and trusted with both clients and peers.

Expertise in recruitment for exempt and non-exempt positions in technical and non-technical fields. Broad

sourcing, assessment and negotiation skills. Developed global-level partnerships to support recruitment goals.

Excellent system and process thinking, development, and implementation abilities. Lead strategic process and

system enhancements.

EXPERIENCE AND ACHIEVEMENTS

7/04 to present Merrimack Valley Human Resources Haverhill, MA

HUMAN RESOURCES & STAFFING CONSULTANT-contract FT positions

1/2009- Present

Merrimack Valley Human Resources

Outplacement Consultant

Provide fee-based transition services to exempt level professionals.

1/2008-12/2008

Hologic (Cytyc)

Recruiter

Hologic, Inc. is a leading developer, manufacturer and supplier of premium diagnostics, medical imaging systems

and surgical products dedicated to serving the healthcare needs of women. Recruitment of exempt level

professionals in diagnostic and interventional breast products divisions.

12/2006 – 12/2007

Picis, Inc

Staffing Mgr

Reporting to the Vice President of Human Resources, responsible for providing solutions for first global staffing

function for a $70M, 625+ employee worldwide healthcare informatics company (pre-IPO). Developed and

implemented a global recruitment strategy to include: Selecting and managing all suppliers of talent, designing

and implementing successful recruitment programs to support the hiring plan(s), enabling business processes

to ensure productivity, and implementing a technology platform to manage the staffing process and metrics.

Achievements include: centralizing the global staffing function, hiring corporate recruiters, reducing agency use

by 50%, creating new Employee Referral and Internal Mobility programs, creating new Requisition and Offer

Approval processes, developing new corporate careers website, designing new corporate employment

collaterals, implementing applicant management system, establishing global contingency labor vendor strategy,

streamlining manual workflow processes, ensuring compliance with EEO/OFCCP requirements, designing

metrics and measurements systems (including SLA’s) to ensure staffing excellence. Recruited non-exempt

and exempt positions in managerial responsibilities.

2/2006-8/2006

Comverse

Director Of HR

Hired to cover maternity leave of Sr. Director of HR of North and South Americas. Intervened and strategized

with business leaders to maximize effectiveness of company employees. Managed 2 senior HR Generalists

through corporate-wide HR initiatives including Salary Planning, Career Planning & Development Program,

Employee Relations, Benefits & Compensation, Global Compensation and Job Code Program, New Hire

Orientation, Employee Survey, and more. Contract broadened to cover recruitment (15 exempt requisitions

closed in first 30 days) and staffing management (3 Recruiters). Hired and trained a team of staffing

professionals to successfully turn around recruitment. Designed and developed core staffing policies and

procedures, managed vendor contracts, reversed EEO non-compliance, introduced behavioral interviewing,

and successfully managed agency use from 50% to 0%.

12/2005-1/2006

Comverse

Staffing Consultant

Project-based recruitment department analysis and recommendations.

8/2004-11/2005

Covidien (Scandius BioMedical)

Director Of HR

Working for the CEO, responsible for establishing the human resource department for a start-up medical

device company. Provided proactive consultation and input to CEO, managers, and employees on issues

where human resources expertise could improve business results. This included employee relations,

recruiting, benefits, compliance, compensation, health & safety, policy & procedures (employee handbook),

organizational effectiveness, and training & development.

3/02 to 7/04 Smith & Nephew, Inc. (Endoscopy Division) Andover, MA

GROUP HR MANAGER-regular FT position

With over 7,000 employees globally and annual sales of nearly $2.2 billion, this business unit, with 1,500 employees

and annual sales of $580M, was the world leader in arthroscopy, minimally invasive surgery for articulating joints.

Reporting to the worldwide Vice President of Human Resources, was responsible for working and collaborating with

company leaders and peers to ensure consistent HR practices across client groups and sites. Represented the North

American Sales & Marketing organizations as well as new acquisitions in Spine, Vascular and Digital OR. Hired to

focus in the areas of Employee Relations, Human Resource Planning and Organizational Effectiveness, Recruiting,

Compensation, and Learning & Development. In addition to generalist role, was in-house expert in the creation and

management a “center of excellence” in recruitment practices. Advanced the company’s competitive edge by creating

a talent bank for future talent acquisition using leading edge programs. Worked with management to ensure the timely

understanding of current and future workforce needs and developed the programs to meet them. Managed full life-

cycle staffing support for all functional areas of the company in support of business strategies including selection and

implementation of a staffing management system. Managed staff responsible for providing total talent solutions,

including direct responsibility for executing all aspects of the staffing process. Awarded 2003 Employee Excellence

Award for business and system thinking in first employment staffing management system and corporate employment

website.

5/01 to 3/02 Merrimack Valley Human Resources Haverhill, MA

HUMAN RESOURCES & STAFFING CONSULTANT-contract FT positions

2/2002-3/2002

Nova Biomedical

Recruiter

Project-based Internet recruitment of exempt level manufacturing management positions for a world leader in

medical instrumentation.

11/2001-2/2002

Edgewater Technology

Recruiter

Exempt level recruitment of technology positions for a 150+ employee consulting firm.

8/2001-11/2001

PC Connection, Inc.

Director Of Employment

Managed full life-cycle staffing group for all functional areas of the company in support of business strategies.

Designed and executed first corporate recruitment strategy. Managed 6 member staff responsible for

providing total talent solutions, including direct responsibility for executing all aspects of the staffing process.

Recruited as part of managerial responsibilities.

5/2001-8/2001

PC Connection, Inc.

Recruiter

Recruitment of applicants at all salary levels and disciplines. Created and implemented recruitment strategies,

staffing policies and processes.

7/99 to 5/01 Genuity (BBN/GTE Internetworking) Burlington, MA

STAFFING MANAGER-regular FT position

Converted at conclusion of independent contract and responsible for the recruitment management of a 5,200 employee

global e-business and network platform provider. Lead the delivery of staffing plans for Operations Assurance,

Finance, Corporate Communications, Legal, Network Services, E-Business Hosting, Engineering/Technology, and

Sales. Recruited all salary levels and disciplines using strategic recruitment programs including Employee Referral

Program, Internet, College Recruiting, Job Fairs, Open Houses, Direct Sourcing, Agencies, Intern Program,

Advertising, Unbundled Searches, and Professional Associations. High volume recruitment of exempt level Sales and

Marketing positions for a 3,500 employee, top tier telecommunications company specializing in Internet Services,

Security, Web Hosting, and E-Commerce. Only HR and Contract employee awarded US Sales Leadership Award.

Company filed Chapter 11.

1/95 to 7/99 Merrimack Valley Human Resources Haverhill, MA

HUMAN RESOURCES & STAFFING CONSULTANT-contract FT positions

11/1998-7/1999

Delta Dental Plan of MA

Recruiter

Exempt level recruitment of corporate positions for the nation’s largest dental benefits carrier. Developed

corporate staffing methodologies, Internet recruitment tools (incl. Internet site), year-end reporting and other

staffing analysis measurements.

5/1998-11/1998

Mediaone (Comcast Cable)

Director Of Staffing

Designed and implemented a centralized staffing services organization and business integration plan with

management responsibility of a $1.5M budget and 10 contract staffing professionals. Successfully performed a

complete regional staffing analysis, forecasted a 40%+ hiring growth and executed the Northeast’s first

regional staffing strategy to hire a total of 1400+ new employees. Introduced and managed performance

metrics including Requisition Reporting, Turnover Analysis, Cost per Hire, and Time-to-Fill (later adopted by the

national staffing team). Recruited as part of managerial responsibilities.

4/1997-5/1998

Mediaone (Comcast Cable)

Staffing Mgr

On time delivery, successful management (6 FTEs), and execution of a large-scale customer call center

consolidation and start up including 650+ openings managing a 40+% employee growth. Designed and

implemented a regional recruitment strategy to include: developing staffing processes, systems, programs, and

assessment tools with budgetary responsibility of $600,000. Exempt Recruiter to all hiring divisions

(Technology, Customer Care, Training/Development, Field Service, Finance and Sales) with particular focus on

regional management for new products and services. Recruited as part of managerial responsibilities.

11/1996-4/1997

Fidelity Investments

Recruiter

Specialized recruitment of applicants at all salary levels and disciplines with specific focus on Client Services

and Operations. Over 50 positions filled. Developed recruitment standards guide and all staffing performance

metrics for subdivision.

10/1995-10/1996

Bell Atlantic (Verizon)

Recruiter

High volume recruitment of applicants (120 positions) at all salary levels and disciplines with specific focus on

Direct Sales, Retail Sales, Inside Sales, Customer Service, and Credit/Collections. Assisted 600+ employees

in the Woburn location with employment issues related to compensation, benefits, worker’s compensation,

payroll issues, and training.

1/1995-9/1995

Adden Furniture

HR Manager

Partnering with the CEO, solely responsible for the start-up, management and administration of the human

resource department for a $30 million furniture supplier which included administering employee services,

benefits, payroll issues, management-employee communications, recruiting, performance appraisals,

grievances and appeals, equal employment opportunity, and employee conduct and progressive discipline.

4/91-12/94 Computervision Corp, Bedford, MA

DIRECT RESPONSE PROGRAM MANAGER-NORTH AMERICA-regular FT position

EDUCATION

BA- English and Journalistic Studies, University of Massachusetts- Amherst, MA

TRAINING

Managing Professional Growth (MPG Certified Trainer)

Assessment Technologies (OPQ, NCT, VCT)

Retention Programs: Recognizing Turnover

Target Selection (Behavioral Interviewing)

Advanced Internet Recruiting Systems (AIRS) 1 & 2

Awareness and Action: Sexual Harassment Training (Trainer)

Interviewing Skills: Making a Smart Choice (Trainer)

Massachusetts Employment Law I and II

Representing the Employer in an Unjust Dismissal

COMPUTER SKILLS

Proficiency in IBM (compatibles), DEC, Apple, WANG, and Prime platforms. Proficient use of Windows applications

including MS Office (all), Word Perfect Suite, Lotus 1-2-3, Quicken, ABRA, Ceridian HRIS, Peoplesoft HRIS, Oracle

HRIS, Total HRIS, ResTrac, Resumix, Openhire, Brassring, Hodes, iRecruit (Oracle), telescripting programs, contact

database programs, and other customized software packages.

Active Sourcing Strategies: Monster, Dice, Careerbuilder, Craigslist, LinkedIn, JigSaw, Google Advanced Search, Ice

Rocket, Fast Search, Google Groups, Google Scholar Search, X-Raying, Flipping and other AIRS techniques,

employment hubs, databases, and networks.

STAFFING SUMMARY, REFERENCES, AND SALARY HISTORY

Available upon request

Contact this candidate