Sales Customer Service

Michael E. DePompei

**** * ******* **, ********* 4

Chicago, IL 60610

513-***-**** *******.********@*****.***

________________________________________________________________________

SUMMARY

Results-oriented and diligent Sales and Marketing professional with experience in

multiple industries. Implement consultative selling techniques to help customers identify

needs and determine technology solutions to improve operations.

PROFESSIONAL EXPERIENCE

AT&T, Chicago, IL 2008 - Present

Business Account Manager – B2B Outside Sales

Generate revenue and gross add attainment in Chicago, IL territory. Conduct vertical

application research for solution selling into small business market. Leverage

relationships with AT&T Landline, Retail and Virtual Sales vendors to manage territory

leads. Demonstrate technical data products for business operation integration. Present

best practices from a key win in the small business market.

Increased territory revenue by $55,000 and was recipient of three regional sales

awards for performance in gross adds

Managed customer service issues for 50 installed corporate customers resulting

in additional growth opportunities within existing client base.

AT&T, Atlanta, GA 2008

College Hire Account Executive

Intensely researched vertical markets for advanced mobile application solutions.

Participated in consultative selling seminars.

Demonstrated presentation skills, gross add performance and value proposition

earning four sales excellence awards

Applied sales techniques and was awarded first place in the “Class 18 Value

Proposition Competition”

Competed in and won a Sales Performance International solution selling

technique presentation

Michael DePompei 513-***-**** Page 2

Total Quality Logistics, Oxford, OH 2007

Sales Co-Op/Intern

Generated customer leads via active research and cold calls. Developed relationships with

customers as well as new and existing carriers. Negotiated carrier freight sales with truck

drivers and shipping managers.

Ferguson Enterprises Inc., Charlotte, NC 2007

Sales/Management Trainee Intern

Developed marketing and advertising strategy for a new plumbing supply sales counter

including coordinating press releases and designing displays. Sold plumbing products to

professional contractors, plumbers and builders.

EDUCATION

Miami University, Oxford, OH

Bachelor of Arts, Psychology

Bachelor of Arts, Sociology

GPA: 3.13/4.00

LEADERSHIP ACTIVITIES

Ritual Chair, Sigma Chi Fraternity

Collegiate Athlete, John Carroll University Varsity Football

Member, Toastmasters International

Member, Cambridge Who’s Who

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