Manager Sales

JEFFREY A. HAMILTON Cell: 860-***-****

*** **** **** ****** **** Home: 860-***-****

Westbrook, CT 06498 Email: ****************@*****.***

Credit, Collections and Finance Professional

EXPERIENCE

* Credit Manager - THE GLOBE PEQUOT PRESS

(1995 to 2007 – G uilford, CT)

Creatively balanced credit risk with sales objectives in a $10MM, 1600-account receivable. DSO fell

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steadily over a ten-year period despite the receivable doubling in size. Write-offs fell by 50% in a

chargeback-intensive industry due to a continual refinement of the reconciliation process during a

period of technological change. Directed periodic settlements with major accounts.

Responsible for opening new accounts, setting customer credit limits and determining approaches

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for collecting delinquent accounts. Experienced minimal bankruptcy losses versus peer publishers.

Set goals and objectives for a staff of two to five. Oversaw daily activity including cash application,

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credit processing and chargeback resolution. Implemented systems to closely track customer

deductions during the cash application process. Ensured compliance with sound, constructive

credit policies and procedures

Generated all department month-end summary reports and cash receipt forecasts. Produced

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complex financial analyses in support of sales, financial and editorial managers including P&Ls on

customers, product lines and distribution channels. Experienced in delivering clear, concise

reporting.

Assisted in the acquisition of two competitors and the evaluation of other potential purchases.

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Evaluated customer order patterns while balancing price and quantity concerns to select optimal

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purchase quantities for 900 book titles valued at over $5MM annually. Significantly reduced

obsolete inventory during active growth to 6,000 titles.

Facilitated consensus among trade sales managers on reorder priorities and with special sales

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managers to accommodate unique customer requirements. Reviewed vendor compliance

agreements and otherwise ensured compliance with best practices.

* National Credit Manager and Financial Analyst – VESTRON, Inc. / LIVE HOME

VIDEO (1984 to 1993 – Stamford and Orange, CT)

Managed a $40MM domestic/international receivable.

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Minimized credit losses in a highly volatile industry.

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Negotiated settlements, arranged securitized customer transactions and provided financial

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reporting to senior management, external auditors and commercial lenders.

* Commercial Credit Analyst – DUN & BRADSTREET (1979 t o 1984 - Burlingame, CA)

• Wrote Dun & Bradstreet commercial credit reports specializing in high-inquiry cases.

CONSULTING EXPERIENCE

1993 - 1995 - (Private Asset Recovery L.P. and Orion Pictures)

EDUCATION

MBA (Finance) with Honors - 1994 – University of Connecticut

PROGRAMS

Microsoft Office (Excel and Word), Databeacon, Cat’s Pajamas, Corporate Credit Manager

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