Project Manager Management

Karl C. Froelich

** **** ***** ******

Somerville, New Jersey 08876-1902

E-Mail: ******@***.***

Phone: 908-***-****

Personal Summary

Results oriented Project Manager with expertise in project development, deployment and ongoing customer

support. Excels in international and cross-divisional business initiatives. Highly experienced in regulatory

reporting and compliance for the FDA and the SEC. Trained in Executive level relations and support. Dedicated

to personal and staff development with a strong background in customer and vendor partnerships.

Recent Activities and Experience: 2006 -Present

Provided free counseling to individuals about asset protection, personal and family safety.

Provided short-term elder care to a family member after surgery.

Currently pursuing Community Emergency Response Team (CERT) certification. The CERT provides

additional relief resources to local first responders in community emergencies. Duties include, but are not

limited to, basic medical training (CPR, e.g.), victim relief services, office support and assisting municipal

services.

Worked with the Somerset County United Way in the C.A.$.H. tax preparation program for lower income

residents of Somerset County.

Work Experience

Merck & Co, Inc. – Information Systems: 1987 – 2005

Senior Systems Associate: 1995 – 2005

Designed, implemented and supported the infrastructure operations for IBM iSeries for the Financial and

Manufacturing divisions for 54 domestic and international subsidiaries.

Improved disaster planning, testing and recovery procedures to achieve a server availability rate of 99.9%

Consolidated nine Latin American midrange servers resulting in a 50% decrease in support needs and a

$300,000 dollar annual savings.

Implemented and supported large data libraries decreasing tape handling by 75% and increased available

storage by over 1GB saving the company 400,000 USD.

Supported customer accounts for four corporate and five manufacturing sites including account creation,

security, server access, technical consulting to customers and problem resolution.

Analyzed potential risks and corrected AS400 operating systems and licensed programs for Year 2000

compatibility successfully avoiding any server outage due to the millennium change.

Configured and implemented new network technology to convert from SNA protocol to TCP/IP with no

interruption to the business or need for application reprogramming.

Responsible for creating, revising and distributing the domestic and international project plans and

meeting notes to key stake holders and senior management.

Led the NYU College recruiting team responsible for scheduling, screening, interviewing and

recommending successful candidates for employment. The company hired 15 recruits and 14 are still at

the company.

Consulted to the NJSEA as part of the MBA degree focusing on developing new programs, refining

existing programs and recommending long-term infrastructure improvements.

Senior Analyst/Manager – Midrange Servers, Data Center Operations, Belgium: 1990 – 1995

Designed, implemented and supported an international financial data network of 46 IBM AS400’s

running JDEdwards and Data/3 MRP applications.

Provided technical consulting for IT and facilities infrastructure to 30 Scandinavian, European and Asian

subsidiaries requiring extensive travel and resulting in common infrastructure standards in each.

Led server and infrastructure initiatives in Europe, Scandinavia and Canada to maintain and improve the

server and data facilities. Co-managed the project budget of 22 million dollar budget.

Implemented 17-country e-mail network infrastructure in three months successfully linking the European

subsidiaries into the corporate mail network.

Increased local subsidiary customer satisfaction 13% by composing, analyzing and responding to

customer surveys.

Headed a business continuity task force for Europe and Scandinavia implementing a common disaster

recovery protocol and participating in the negotiation of a disaster recovery contract with COMDISCO in

Europe.

Responsible for internal audit compliance and management of the clinical and international financial data

networks which reduced the audit cycle from weeks to days while increasing compliance levels.

Designed and managed data infrastructure and operations for a new subsidiary in Belgium consolidating

three facilities supporting 250 employees.

Implemented a state-of-the-art PC training facility that saved $250,000 dollars versus renting outside

facilities.

Managed a cross-cultural staff of seven employees from three countries.

Programmer Analyst, Customer Support, MSD International: 1987 – 1990

Improved financial modeling and reporting systems decreasing data processing time from overnight to 15

minutes.

Designed and implemented PC-Mainframe interfaces allowing long range planning information

interchange and report publication for senior management reducing creation of the corporate strategic

plan from three months to one month with one third the staff and saving one million dollars.

Maintained and enhanced applications for Economic Affairs and Business Research increasing the

integrity and maintainability of those applications.

Developed and implemented a literature tracking application for journal abstracts on Merck products

allowing product managers to quickly analyze professional feedback on their assigned products.

Designed, installed and upgraded 650 user LAN profiles for data and communications servers.

Developed and taught a computer awareness seminar to increase customer productivity which became

required training for new and existing staff.

Member of the executive support team responsible for integration and support of the executive

information systems and the corporate desktop standards.

Boston University – College of Engineering: 1986 – 1987

Instructor, Fluid Dynamics & Flight Instrumentation:

Instructed lab and seminar courses sections, proctored and graded exams, for 150 students. Maintained

three wind tunnels and assorted lab equipment as required.

US DOD-US Army, Electronic Warfare Labs, Fort Monmouth, NJ: 1983 – 1986

Assistant Engineer G7S2: Assisted on classified device design, fabrication, testing and analysis; High

Security Clearance.

Technical

Hardware: IBM iSeries, PC systems, Data Center Infrastructure, SAN and network technology.

Software: MS Project & Office, OS400, OS400 security, Back up & Recovery Media Services, Job Scheduler,

communications, operating system maintenance and upgrades.

Training

Personal: Management GRID, Effective Presentations & Written Communications, Team Effectiveness, Project

Management, Problem Solving & Decision Making, Targeted Recruiting, Good Manufacturing Practices (FDA),

System Life Cycle, Peer & Upward Management.

Technical: Disaster Recovery & Business Continuity, Structured Systems Design & Analysis. iSeries Beta

Program. E-commerce.

Education

MBA, Strategic Management – Rutgers University

BS, Aerospace Engineering – Boston University

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