Manager Project

RAFAEL PEDRAZA JR.

**** ********** **. **** 512-***-****

Austin, TX 78748 cell 512-***-****

**@********.*** http://www.rpedraza.com

Commercial Account Manager

CAREER OBJECTIVE

To secure a career position as a Commercial Account Manager that will allow me the

opportunity to have a positive impact on your organization through the application

of leadership, technical, and professional experiences. My background exemplifies a

strong, broad-based work ethic of dedication to duty, employer, and customer.

EDUCATIONAL BACKGROUND

Master of Business Administration, Walden University Feb 2008

Marketing and Management of Technology Specializations

Bachelors of Science, American Intercontinental University Nov 2005

Information Technology

"JR showed remarkable ability to absorb and comprehend voluminous detailed

instructions, as well as large quantities of source material.”

Donald Montgomery Ph.D.

Adjunct Professor, AIU

SYNOPSIS

I am an enthusiastic and competitive professional with a history of substantiated Technical and

Marketing success. I know how to work successfully in demanding environments and have a

natural ability to lead others in order to reach desired goals and objectives. Prioritizing

business needs, then implementing solutions based on critical and creative thinking, is a skill

that comes naturally to me. My communications skills are both articulate and direct; they

provide me easy means of getting my point across be it to C-level Executives or end-users with

limited technological understanding. Above all I thrive in an environment where I am

challenged to learn new ideas and concepts and am able to quickly learn and apply these

concepts.

Rafael Pedraza, JR

PROFESSIONAL EXPERIENCE

Field Operations Manager May 1995–Present

GEORGETOWN RAIL EQUIPMENT CO., (GREX) GEORGETOWN, TEXAS

Provide Leadership to minimize costs, time loss, and increase productivity

Identify New Markets and Business Opportunities

Assist in Pricing Products and Services

Manage Project Requirements through in-depth problem solving and analytics

Present client’s in-depth information about new and existing products

Manage Customer and Vendor Relationships

Work with Product Development department on deployment of new Technologies and Products

Liaison between company and customer, recognizing client needs then generating creative ideas

and solutions

Research Project and Market Requirements

Monitor Competitive Products and Industry Best Practices

Trainer of internal and external personnel

Build and leverage relationships between departments to further company goals and objectives

Manager of Operations Jul 1999–Jan 2003

EQUIPO ESPECIALIZADO FERROVIARIO S.A. DE C.V. (A SUBSIDIARY OF GREX)

Assisted in the establishment of subsidiary company in Monterrey, Mexico

Worked within the company Marketing Program to develop new client relationships and enhance

current client relations

Work with Product and Market Development to capitalize on new business opportunities

Worked with U.S. and Mexican customs authorities as well as import and export agents

Coordinated with the Accounting Agency on accounts payable/accounts receivables, payroll and

tax issues

Worked with international Attorneys to ensure legal compliance

Hired and trained new employees

Address and resolve issues between field operations, clients, and home office in U.S.

Managed Customer and Vendor Relationships

Attended trade shows as available

Assistant Platoon Leader – Combat Engineer – E-5

UNITED STATES ARMY

Honorable Discharge

Primary Leadership Development Course

TECHNICAL SKILLS AND COMPETENCIES

Working knowledge MS Office Suite of Applications, Visual Studio.NET, Wireless Networking,

MS Project, MS Visio, SQL Server, and Windows Server

Knowledgeable in Web Technologies – HTML, CSS, SQL

Intermediate .NET Programming Skills

Intermediate Project Management Skills

Working knowledge of CRM and ERP systems

Proficient in Windows OS environment

Strong interpersonal and learning skills

Contact this candidate