JOCELYN A. SANTOS
*** ****** **** ****, **** **3 * New Windsor, New York 12553 * 845-***-**** * *********@*****.***
SUMMARY
Executive Administrative Assistant with extensive administrative experience in the Information Systems and Technology
Department. Demonstrate a strong ability to listen and effectively communicate information to facilitate smooth
business operation. Enjoy challenges and problem solving. Professionally maintains confidentially and interact at all
levels. Self-motivated and able to set effective priorities to meet deadlines. Adept at working independently and as a
team member. Adapt easily to new concepts and responsibilities.
P R O F E S S I O N A L E X P E R I E NC E
Sony Music Entertainment, New York, New York 1999-2009
Executive Administrative Assistant – World Wide IS&T
Planned and orchestrated office moves through Telecom and Facilities departments.
Improved review process and saved company $2K - $3K by correcting the monthly telephone communication
charges.
Provided administrative support to executive management in the Information System Technology department.
Scheduled internal and external meetings and conference calls.
Coordinated travel arrangements and processed expense reports for the management team.
Analyzed invoices for problems and notified A/P to correct errors.
Created quarterly reports for the managers.
Marubeni Pulp & Paper North America, Inc. 1997-1999
Administrative Assistant
Handled diversified A/P duties to match cost invoices and credit transactions.
Responsible for daily bank drafts entries from Tokyo headquarters for inventory.
Balanced payment receipts and invoices on monthly basis.
Verified entries against general ledger.
Computer Skills – Microsoft Office Word, Outlook, PowerPoint, Excel
Courses - Introduction to Computers, Hypertext Manual Language, Structured Query Language, Finance to Non-Finance
Managers, Network Security
Education - Bachelor of Science Plattsburgh University, New York