Manager Project

Norman Crandall Unit ****, Box ****, DPO AE, *****-1181

****.********@*****.*** • Home 325-***-****

Summary of Qualifications: Microsoft Certified Solutions Developer (MCSD) with 20+ years of hands-

on experience in computer programming and networking, information systems design, operations and

logistics support, project management, safety planning and risk assessments, training development, and

intelligence operations. Currently holds an active Department of Defense (DoD) Top Secret Clearance

with SCI access and CI polygraph. Fluent in both Russian and German languages.

T echnical Skills:

Applications: Visual Studio, Microsoft Office Suite/Project/Access, Visio/Info Path, Crystal Reports

Operation Systems: W indows Server 2000, 2003, Windows XP, Vista, Familiar with Linux, Unix, and

Mac OS

Databases: Microsoft SQL Server 2000, 2005, 2008, MySQL

Programming Languages: ASP.NET, VB.NET, C#, T-SQL, HTML, XML, CSS, Active Server Pages

(ASP), Visual Basic for Applications (VBA). Familiar with JAVA, JavaScript, PHP, Flash, C++.

Networking: SMTP/POP3 (Microsoft Exchange), DNS, Microsoft Internet Information Server 5.0, 6.0,

7.0 (IIS), SSL, Apache, TCP/IP, Network Security, Cisco routers, switches and hubs.

Information Systems Management/Software Development

Identified, allocated, and managed organizational resources in the relocation of a W ide Area Network

consisting of 180 workstations, five serves, four routers, six switches, firewalls, and tape backup

systems.

Singlehandedly developed in-house software package to migrate profiles, email accounts, and data

f or 125+ users from Windows NT servers to Windows 2000 Servers, using Visual Basic and Active

Directory with zero data lost.

Performed gap analysis, developed concept of operations, and implemented a Content Management

System (CMS) for 125+ personnel.

Led an Integrated Project Team (IPT) in the development and deployment of a web-based resource

management system that utilized Active Server Pages (ASP) and Microsoft SQL Server.

Managed a team of three software programmers and designers in the development and deployment

of a web based Automated After Action Report Tracking System, utilizing ASP.NET, Microsoft SQL

Server, Crystal Reports and Active Directory; increasing efficiency by 50%.

Designed and implemented the non-profit San Angelo Soccer Associations website, utilizing ASP.Net

and SQL Server.

Program/Project Management

Lead an Integrated Product Development Team consisting of Senior Intelligence Professionals,

Training Developers, and Government contractors, in the development of the Prophet Lab Computer

Simulation system utilized by over 200 personnel annually.

Developed a language-training program for 28+ students; recognized within organization as best

language training program manager within the Defense Threat Reduction Agency.

Administered an annual training budget of over $100K to include both on and off-site training.

Planned, coordinated, and executed logistical and operational support for all U.S. Security Assistance

programs for the Government of Russia.

Planned, coordinated, and managed an International Training Program valued at $600,000+

throughout the territory of the Russian Federation.

Responsible f or budget reconciliation and end of year financial reporting of over $225,000 in support

of executive level reports within organization.

T raining/Resource Management

Trained and supervised three subordinates in the daily administration of the Windows 2000 Server

infrastructure, help desk operations and network troubleshooting, providing exceptional customer

service to 125+ end users.

Managed a functional team of 17 Arms Control interpreters providing operational support throughout

12 European countries.

Designed an on-the-job (OJT) training curriculum to train 25+ senior managers in the application of

new software packages.

Supervised, trained, and managed a staff of three senior instructors to deliver 8 classes for the US

Army, resulting in a cumulative student GPA of 95 percent and 100% first time pass rate.

Taught 1,200+ hours of classroom instruction to Apprentice level students in a joint military

environment, resulting in 100 percent first time pass rate for all students.

Professional Experience:

Security Assistance Attaché/Program Manager, U.S. Embassy, Moscow, Russia September 2007-

Present

Course Director/Senior Training Developer/Senior Instructor, Goodfellow AFB, San Angelo, Texas

July 2004-Sep 2007

Information Systems Manager/Operations Manager/Joint Service Language Program Manager/

Joint Service Weapons Team Supervisor/Senior Linguist Specialist/Arms Control Inspector,

Defense Threat Reduction Agency, Darmstadt, Germany Jan 1999 – July 2004

Russian Language Specialist/Analyst, United States Army, Worldwide Assignments, June 1989 – Jan

1999

Additional Appointed Duties: Property Book Officer, Budget Officer, Automated Information Systems

Administrator, Security Officer, Transportation Officer, Human Resource Manager.

Certifications: Microsoft Certified Solutions Developer (MCSD), Comptia Network+, Basic Instructor

Certification, Instructor Supervisor Certification.

Education: Bachelor of Science Computer Science (BSCS), American Sentinel University, Aurora,

Colorado (Current GPA 3.57, expected Graduation June 2009, 117 Credit Hours)

Professional Education Courses: Computer Network Defense, Six Sigma Introductions, Fundamentals

of Systems Acquisition Management, Basic Information Systems Acquisition Course, Functions of IT

Project Managers, The Life Cycle of an IT Project, Managing the Execution and Control of an IT Project,

Community College of the Air Force Instructor Course and Instructor Supervisor Course, Intelligence

Operations Management and Supervisor Course, Advanced Leadership Course.

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