Active Directory Sql Server

Andrew Curtiss

**** ******* ***** **

Houston, TX 77070

Mobile (832) 256 – 7191

************@*****.***

SUMMARY:

Extensive IT experience consulting, project management, business continuity, backup,

Windows system administration

Technical Environments:

Windows 2000, Windows 2003, Windows 2008, Microsoft Virtual Server, Windows XP,

Windows Vista, Exchange 2000, Exchange 2003, Active Directory, SQL Server 2000,

SQL Server 2005, Office XP/2003/2007, ESX 3.5, Redhat Linux, Dos, Bladelogic,

Legato Networker, Backup Exec, Arcserve, Netbackup, Cisco LAN/WAN, Decru

Datafort, Bladelogic, EqualLogic iSCSI, Hitachi SAN, EMC SAN, Dell SAN

Education:

Houston Community College, 1991-1993

Hardin Simmons University, 1990-1991

Experience:

Region IV Education Service Center February 2009 to Present

Short Term Contract

Technical Refresh to bring systems to current release and best practices

Migrate AD domain from 2000 to 2008

Migrate Exchange 2003 to 2007

LAN performance troubleshooting and VLAN creation for data flow

DHCP and DNS tuning to match best practices as recommended by Microsoft

Microsoft virtual server performance tuning and capacity planning

ESX 3.5 testing for pre-production systems

Replace current backup system from NT Backup to Backup Exec and Migration

planning to de-duplication system from Commvault or Netbackup for daily restores

and DR

Storage planning for current data and projected growth over 5 years

Microsoft Server and Hosted applications break fix and performance tuning

AD migration of two domains from independent Forest

Discuss need for and examples of Change Management process

Project Management and Documentation

Glasshouse Technologies August 2005 to October 2008

Architect and implement backup solutions utilizing Arcserve, Legato Networker,

and Backup Exec for large and medium enterprises

Project management for enterprise wide hardware deployment, Business continuity,

and disaster recovery for fortune 100 companies

Management, control, configuration enforcement, and patching in the data center

with Bladelogic for large and medium enterprises

Extensive documentation of current systems and business continuity plans for

small, mid, and large enterprises

Analysis of current systems and recommending best practices for better

performance

Windows 2000 and 2003 Bare Metal Build’s, administration, troubleshooting, and

performance tuning

SQL server 2000 and 2005 installation, backup, and troubleshooting

Hardware connectivity and troubleshooting using SAN, iSCSI, and SCSI to

windows and Linux servers

Installed and configured IIS, Apache, and Tomcat internet services

Exchange 2000 and 2003 backup, troubleshooting, and new user creation

Configured Cisco routers and PIX appliance for firewall and VPN

Configured Cisco switches for duplex, Vlan, and troubleshooting

Tiered storage audits to determine current and future cost reduction per GB

Active Directory configuration of users, resets, replication, and topology

Active Directory consolidation and upgrades

Active Directory security and compliance with industry standards such as CIS and

NIST

Linux and Unix power user

Troubleshot LAN performance issues

Multiple change control systems and change process based on client

systems/practices

Citrix experience with applications run centrally from data center to desktop and

troubleshooting performance issues

Computer Merchant (CSC – Shell Oil) March 2005 to August 2005

Sr. System Administrator

Migrate Windows NT and 2000 servers to new AD Domain

Configure security on new and existing servers to meet security standards

Extensive change management procedures to ensure systems meet global

specification

Data Center with 300+ NT and Linux servers

Resolve cabling and rack space consolidation

Symantec Enterprise ESM policy creation and report generation

Troubleshoot server compliance issues and fixes

Resolve trouble tickets as assigned relating to cluster, migration, hardware,

remediation, and domain migration

Work closely with team members to resolve issues reported by end users and provide

timely follow up to ensure customer satisfaction

Develop project plans that incorporate multiple teams to accomplish set goal

Implement local policy that conforms to set corporate standards

Earth Decision Sciences February 2001 to February 2005

System Engineer

Designed and rolled out upgrade of corporate NT domain to Active Directory 2000

structure with seven offices worldwide

Maintained and implemented Active Directory systems utilizing corporate policy and

security standards

Migrated from Linux DNS to Windows DNS and DHCP services

Maintained and Implemented corporate backup and data retention policy utilizing

Legato Networker 7.x, HP MSA1000 SAN fiber storage system, and Hard Disk

Recommended, procured, and installed new hardware including Dell workstations

and laptops, HP servers, Cisco switches and routers, Toshiba Strategy PBX phone

system, HP 2/20 DLT tape library, and HP MSA1000 SAN

Recommended, procured, and installed new software including Microsoft Standard

Server 2000 and 2003, Exchange 2000, SQL 2000, Windows XP and 2000, Office

XP and 2003, Saleslogix CRM, Rightnow Helpdesk, Track-IT Helpdesk and

Inventory, Cisco VPN, and Redhat Linux server and workstation

Provided customer support for 120 internal users in seven offices located worldwide

and supported approximately 170 workstations and servers globally

Provided technical support to external customers with hardware and software issues

escalated by our customer support team

Interacted with all company departments to ensure trouble ticket and service

improvements where in line with expectations

Participated in brainstorming sessions within IT and other departments to find cost

effective solutions to identified areas in need of improvement or added service

Extensive experience dealing with tradeshow logistics, setup, and deployment

Traveled five to seven times a year for tradeshows and satellite office setup

Extensive knowledge of server and workstation build out from chassis through

software install and configuration

Sophos and Symantec Anti-Virus central install servers and desktop

Installed and configured Barracuda spam gateway appliance

Integrated Trade Systems March 2000 to January 2001

Customer and System Support

Hardware and Software support for NT domain with 120 users and 6 servers

Research and implement new server platforms for application specific performance

Workstation support at software and hardware level using HP equipment

Maintain and implement corporate backup strategy utilizing Backup Exec and NT

backup for servers

DB Med May 1999 to September 1999

Network and Support

Installed, managed, and configured 12 NT servers

Installed, managed, and deployed workstation (white box) hardware and software

utilizing Microsoft desktop application and OS

Helpdesk support for external customers with connectivity issues

Ensured system availability to internal and external customers

Pre-Sales technical support

Troubleshot TCP/IP issues

Maintained and implemented corporate backup strategy utilizing BackUp Exec 7.x

Troubleshot Radius server pass through authentication issues

Compaq Computer Corporation July 1997 to May 1999

Enterprise Computing

Managed 17 NT backup servers utilizing Legato Networker backup software

Protected over 500 NT servers in Data Center

Administered and assisted in installation of Legato backup system

Restored lost or corrupt data

Configured new clients for backup, troubleshot failed client backup, and corrected

failed backup group issues

Tracked DLT tapes for off site storage utilizing Remedy

Documented backup and recovery process

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