Project Manager Management
Resume:
EDWARD MARTIN, PMP
Mansfield, MA 02048
**********@*******.***
Highly motivated IT professional with proven experience in all phases of systems development. Outstanding
problem solving and analytical expertise, combined with excellent communication skills. Adept at translating
customer business requirements to technical solutions/implementation.
Requirements gathering Requirements documents
Full life cycle development
User acceptance testing Test strategy development
Contract Liaison
Leader and mentor Liaison and negotiator
Facilitation and presentation
EMPLOYMENT HISTORY:
Project Manager/Senior Business Analyst
Fidelity Investments, Marlborough, MA
September 2007 to December 2008
Led an onshore/offshore technical team responsible for implementing security controls using SQL queries for
approximately 150 Fidelity applications and databases. Required to operate successfully with a wide degree of
independence and a very high level of trust. Through the use of Sharepoint, was able to facilitate collaboration,
provide content management, implement business processes, and supply access to information that was
essential to organizational goals and process. Key responsibilities included:
Managed multiple contracts with various ranges of complexity to accomplish Enterprise wide goal of applying
security around Fidelity applications and databases.
Through the use of SQL queries identified terminated users for 150 Fidelity applications and databases.
Queries were used to translate business requirements into a functional specification document.
Responsible for project estimates, budgets, acquisitions, and schedules. Provided senior management using
PowerPoint on a weekly basis with complete, timely information regarding all projects in progress.
Provided onshore coordination between the development group and business partners. (FMR India
Development, Vendors, Technology Risk Management, Change Management, Control-M, and STARS).
Prioritized development team assignments to ensure staff was fully utilized
Provided strong program/project expertise to the organization and project team.
Made improvements, solved problems, and took corrective actions when issues arose.
Estimated, tracked, and controlled project costs.
Managed offshore developers, and interfaced with FMR India organizations to coordinate and lead
development efforts.
Project Manager
Putnam Investments, Franklin, MA
March 2007 to August 2007
Project Manager on a TSO Mainframe migration project that converted all of Putnam’s legacy data over to
host vendor DST systems. The entire Putnam web site was rewritten and data was moved to outside vendor.
Responsible for full life cycle, web applications, major systems deployments, and system implementations.
Strong track record for managing cross-disciplinary technology teams. Excellent facilitation, verbal, and
written communication skills across all organizational levels.
Responsible for leading complex delivery projects that spanned multiple locations and client business lines.
Took ownership for project success and customer satisfaction while ensuring project conforms to cost and
performance goals. Wrote Test Cases using Mercury Test Director.
Excellent project planning, project management, business analysis, change management and design skills.
Produce key documents, both in written and presentation format, such as project strategies and updates,
project plans, issue and risk logs, service guides and project milestone report checks. Prepared and delivered
project-related presentations to upper management and technical/non-technical communities.
Project Manager/Senior Business Analyst
MMA Financial, Boston, MA
June 2005 to February 2007
Project Manager on web-based tax credit program used by Asset Management, Taxes, and Operations
Support. Met with senior management in the Affordable Housing Group to report client’s portfolio value.
Worked with business and the vendor on the detail requirements and technical design.
Responsible for defining, designing, building, testing and deploying financial systems.
Responsible for directing all project-related resources.
Ensured effective execution of the project plan for the specific IT projects assigned.
Effectively interacted and collaborated with the project business sponsors and subject matter experts.
Managed the workgroup through the each phases of the implementation.
Developed the detail requirements for the implementation of project.
Worked with the project team on the testing.
Managed the workgroup and the vendor through implementation.
Senior Business Analyst
Citizens Bank, Cranston RI
September 2004 to June 2005
Collected, analyzed, and wrote business requirement documents that met the multi-branding requirements for
business lines and mainframe applications.
Prepared, participated, and drove the business requirements gathering interviews. This was accomplished
from meetings with business analysts and senior managers from the line of business side as well as project
managers from the technical team.
Documented and delivered User Acceptance Test (UAT) plans to assigned business lines.
Mastered the Mercury Test Director application and become a department expert.
Collaborated with users and vendors to complete project deliverables and milestones for all phases of the
project life cycle.
Project Manager
Bank of America, Boston, MA
October, 2000 to June, 2004
Managed a team that increased sales in the Consumer Lending division from work performed as a Project
Manager, on an upgrade to Siebel Financials 6.5. The upgrade supplied regional sales managers with new
views and reports for tracking customers more efficiently by creating a central repository of Fleet Sales data,
allowing Regional Sales Managers easier access. The upgrade to Siebel Financial 6.8 was also recognized
the by executive division and identified as a leading factor in the large increase in sales.
Improved customer satisfaction for Fleet Call Center Representatives and corporate client customers on a
project that pulled real-time Uccel mainframe data and displayed it in a Siebel thick client application. The
process was performed using Siebel Virtual Business Components, Web sphere Java Code, MQ Series
Queues, CICS drivers, and Cobol mainframe code.
Established direction, pace, and execution of all projects from start to finish, accounting for all deliverables,
budgets, people, and milestones. Wrote Test Cases using Mercury Test Director.
Senior Software Engineer
Fidelity Investments, Boston, MA
April, 1999 to October 2000
Implemented Customer Relationship Management (CRM) software package using Siebel Software, creating a
customized Financial Enterprise application based on Fidelity business needs.
Redesigned Siebel List Import process into a Visual Basic 6.0 application that when executed, will
automatically create a new Investor List, assign the List to a Campaign, and associate Contacts (Investors) to
a Campaign. The new code was done in Visual Basic 6.0 to meet Fidelity’s specific business needs.
Manipulated Siebel Business Components, applets, views and screens per request of end-user.
Consultant
John Hancock Mutual Funds, Wellesley, MA
July, 1998 to April, 1999
Developed an application that converted the back-end data source of a Visual Basic 5.0 program from text files to
SQL server database files. Upgraded the program to Year 2000 compliant. Mapped the data to original source,
created data flow diagrams, and documented each piece of data in a spreadsheet. Wrote requirements and
strategy documents. Created procedures in SQL server, and established connections to SQL server via ADO.
Programmer Analyst
Sun Financial, Wellesley, MA
June, 1996 to July, 1998
Developed business solutions converting legacy Mainframe Magic systems into MS Access, and SQL server.
Analyzed the technological needs of the Distribution and Client Services division by making recommendations to
management on necessary technologies needed for the division. Worked as part of a team in determining the
optimal solution for the business clients.
Client/Server Developer
Allmerica Financial, Worcester, MA
February, 1994 to June, 1996
Designed and developed Microsoft Access 2.0 relational databases to support the reporting needs of
Allmerica Financial business units. Installed databases on end user machines using Microsoft Access
Developers Tool and Novell Netware File Server. Verified with end-users that the databases attained the
established goals. Provided input and suggestions to end users on ways to improve database productivity.
Composed technical manual to train new employees on Access. Conducted Access classes for Allmerica
Financial and Hanover Insurance.
Network Support/Help Desk Specialist
Allmerica Financial, Worcester, MA
March, 1993 to February, 1994
Diagnosed PC/LAN related problems by providing first-level support to home and remote offices. Responsible for
resolving hardware problems, performing software configurations, dateline failures, and slow response calls.
Project Liaison
Evergreen Mutual Funds, Cambridge, MA
January 1989 to March, 1993
Facilitated and coordinated accounting and information systems in the Universal Account Project. Project
consisted of converting manual mutual fund accounting system to automated computer system.
EDUCATION:
Project Management Institute
Certified Project Manager, 2006
Northeastern University, Boston, MA
Strategic Internet Management Graduate Certificate, 2002
Bridgewater State College
Bachelor of Science, Management Science, 1988
TECHNICAL SUMMARY:
TSO, .Net, FTP, Visual Studio, Word, Excel, PowerPoint, MS Project, Outlook, TOAD, Mercury Test Director,
Siebel, Oracle, PL/SQL, SQL Server, Visual Basic, Project Management CMM Level 3, Crystal Reports, Microsoft
Access, SQL, Lotus Notes, Cognos, Brio, HTML, Magic
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