Customer Service Sales

Suzana Dos Santos

*** ******* ***

Union, NJ ****3

Phone- 908-***-****

Email- *******@*******.***

Objective: To begin an exciting and successful career in a Recruiting position

Self-employed 07/04-12/08

Massage Therapist

Providing Swedish, Shiatsu, Reflexology, and Lymphatic massage to clients seeking relaxation or

physical therapy, advertising, passing out flyers, handing out business cards.

York Insurance 06/03-07/04

Call Center Agent

Taking inbound calls in a call center, data entry, completing applications for clients, acting as a

receptionist, providing excellent customer service, tracking packages, filing, working on

insurance claims, completing projects assigned to me.

Bank of America 11/00-08/02

Sales/Customer Service Specialist

Opening and closing the branch, answering phones, cross-selling bank accounts and products,

opening accounts, helping customers with their account and financial needs, data entry, taking

credit applications, closing on loans, performing monthly audits, problem solving, meeting and

exceeding monthly sales goals, and always a top performer.

Northeastern Mortgage

Telemarketer 09/98-03/99

Cold calling, data entry, taking applications, generating new business, offering our service to help

people refinance their mortgage, meeting sales goals, submitting leads to management.

Education:

Union County College 09/98-03/00

Major- Business Administration

Benedictine Academy 09/95-06/98

High School Diploma

Skills:

Trilingual, Fluent in English, Portuguese, and Spanish

Proficient in Microsoft Word, Excel, Outlook

Excellent teamwork, sales, cold calling, customer service, computer, internet research, time

management, and problem solving skills

Excellent data entry skills, type 70 wpm

Excellent memory, fast learner, self motivated

Other:

Have a spacious, quiet office, Windows Xp, a fast internet connection, Microsoft Office, a printer

and fax machine, speakers, 20 inch monitor, 1 GB of ram,

and a telephone with unlimited long distance.

Available full time for any kind of shifts, and able to work long hours

Contact this candidate