Human Resources Management
Resume:
Katy, TX *****
Tanya C. Dusek, SPHR
Tel: 281-***-****
Email: ******@******.***
PROFILE
Dynamic Human Resources Leader with significant years of progressive experience. Skilled in leading the planning,
development, implementation, delivery, and evaluation of high-quality, progressive human resource services. Expert in
developing strategic direction for HR encompassing all functional areas to include: operations, compensation, benefits and
employee services, workforce planning and employment, employee and labor relations, training and development,
organizational development and succession planning. Expert knowledge of large multi-state organizations and federal and
state employment/labor laws, HRMS/HRIS infrastructures and reporting, and performance management systems. As a
leading HR consulting professional, provide training and coaching on an ongoing basis to an array of companies and
organizations seeking a business partner to make an impact to their business cultures.
Key Accomplishments include:
2005 Chair, Gulf Coast Area Symposium of HR Issues, a regional conference that attracted over 1,000 human
resource professionals to Reliant Center for a 2-day event featuring 70 educational sessions and a trade show
2007 Chair HR IMPACT Banquet and Awards Program honoring innovative HR programs that had a
measurable impact on the company’s bottom line
Articles and other professional commentary published
Teaching classes for Houston Community College, Houston, Bryan, and Piney Woods Apartment Associations
Managed annual budgets of approximately one million dollars
Maintained under industry standard turnover for an organization, even when struggling financially
Developed and led Teacher-in Service trainings
Developed and facilitated staff meetings
Implemented Ultipro payroll/HRMS and e-cash cards, eliminating paper checks
Directed the change of payroll methodology and cycle times
Created and implemented “Respect at Work” training and other company-wide training classes
Implemented HR performance measures against metrics processes
Recognized by the Houston Apartment Association as HR Director of the year in 2000 and 2003
Areas of expertise include:
PERFORMANCE MANAGEMENT CONFLICT MANAGEMENT EXECUTIVE COACHING
ORGANIZATIONAL DEVELOPMENT UNION NEGOTIATION CHANGE MANAGEMENT
STRATEGIC MANAGEMENT TRAINING & DEVELOPMENT LEADERSHIP DEVELOPMENT
PROFESSIONAL EXPERIENCE
CrossPoint Community Church October 2005 to Present
Director of Communications, HR, IT and Administration
Oversee Information Technology for the church and preschool ~ a network of 75 users
Oversee the quality of all media elements, internal and external communication pieces and processes to ensure timely
promotion and execution of all efforts
Oversee the administrative infrastructure for all ministry areas
Project management – new phone system, renovation of the “Commons” in the facility, redesign of Web site, nine million
Capital Campaign materials, developed communications manual
Planned and developed staff meetings and retreats
Offered strategic insight for organizational structure and development
Conducted all exit interviews, created job descriptions, conducted employee counseling
Recruited and selected all key central support positions
Alliance Residential Management – National Headquarters September 1998 – November 2005
VP of Human Resources (January 2001 to November 2005)
Partnered with executives on strategies and goals for an organization of 2,000+ employees in 19 states with 220 locations
Directed the efforts of an Assistant VP and Director of Education and their teams (approximately 20+ employees) in
formulating company-wide training and development programs and supervised the deployment of such
Promoted and facilitate the execution of organizational development and succession planning programs
Developed programs, procedures and controls regarding employment and workforce planning, and analyzed staffing,
turnover and other human resource statistics
Tanya C. Dusek, SPHR
******@******.***
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Directed the administration/compliance with company’s wage and salary management, and performance appraisal policies
and programs
Directed the administration and communication of the corporation’s employee benefit programs
Managed the processing and maintenance of timely, accurate HRIS and payroll systems data
Directed and maintained programs designed to promote and maintain a high level of employee morale and under industry
average turnover.
Director of Human Resources (September 1998 to December 2000)
Provided broad oversight to employee relations, disciplinary practices, recruitment and employment, and other areas of HR
Administration with a team of nine staff
Oversaw the Payroll, HR and Administrative Functions
Oversaw the benefits and compensation programs
Participated as a presenter/facilitator in new employee orientation, leadership education and training programs, and other
communication and education processes
Provided leadership and managerial direction to Payroll, HR, Safety and Administrative staff
Corestaff Services April 1998 to September 1998
HR Integration Analyst
Provided analysis and other conversion services for the Integration team
Oversaw the quality of people information, and its use in the corporate offices through the support and enhancement of the
PeopleSoft HRMS
Led the creation, delivery, and enhancement of HR processes
Administered and supported TPA relationships for benefits, workers compensation and payroll
Ernst & Young LLP October 1992 to April 1998
Assistant Director - National Human Resources Information Management
Traveled weekly to national office in New York to oversee PeopleSoft security for over 300 users
Provided training, products and services, of the HRIM group, touching on all aspects of our people processes and HR
management activities
Led improvements to the quality of people information and its use throughout the firm, through the support and
enhancement of the PeopleSoft HRMS and the support of its network of users
Supported a leading collaborative environment for “people knowledge” in the firm, with the associated management of
knowledge content, repositories, and people networks
Acted as a consultant, developer, business and process analyst, driving and influencing improvements through project
initiatives
“Stewardship” for improvements to the quality of the data and tables residing in the HRMS, which serves as the central
repository for people information in the firm
Designed, delivered, and led the training and development of HR PeopleSoft users throughout the U.S.
Evaluated and tested the functional impact of periodic upgrades in the software version of the PeopleSoft HRMS
Guided and consulted on the improvements to query and reporting tools for the HRMS reporting environment
Ensured proper handling of vacation policy administration issues through the HRMS and support service
Area-wide reporting and analysis, review of procedures and benchmarks for input to PeopleSoft
Led the nation in leveraging the data in PeopleSoft and creating processes to eliminate the duplication of effort as it relates
to use of data
Other relevant career experience:
Paychex, Inc. ~ Seven Years
Operations Manager for the Houston Branch Office
Worked in New Orleans office for three months for restoration of office processes and overall clean up
Worked in the Atlanta office to assist in closing out year-end reporting
Licensed Insurance Agent
Served a third party benefits administrator in school districts and other businesses around the South Texas and
Louisiana area.
EDUCATION & ASSOCIATIONS
Bachelor of Science, Business Management ~ University of Phoenix
Senior Professional in Human Resources (SPHR) Certified, Human Resource Certification Institute
Society of Human Resources Management, 1992 – present
HR Houston (Houston Human Resource Management Association), 1992 – present
Houston Apartment Association, 1998 – present
National Apartment Association Education Institute, 2005 – present
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